Get matched with top well and pump technicians in Gaffney, SC

"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."

"Arrived quickly. The young man was professional and polite. He got the job done surprisingly fast and made sure to explain what he did and why. The cost was clear and very fair before the work started and payment was easy."

"he came gave me 300 for the job since - came bk and i gave him 200 i held out 100- ever wk its some other excuse this has been going on for 3 wks -he just hung up on me"

"The called me within 5 minutes of inquiry. They fixed it the very next day!!"

"Customer service was excellent. He called to ask me what the problem was with my well pump. He called me within an hour after I looked an Angie's list. I told him everything that was going on, he said he would come out the first thing the next day. He was very friendly and polite at all times. Was very affordable... I would recommend this company to anyone. 👍"

"This company is dishonest and I would never personally use them again. They padded their prices because our hot water heater was covered under a warranty. Charging insane prices for easy items like insulating the pipes. Then when I asked about the prices, they insulted me and told me they would "pray for me.""