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"DO NOT HIRE FOR HVAC. Cotti Johnson has been the single worst contractor I have ever dealt with to date. If you have a simple HVAC repair, they may be able to do it but it's a gamble. If you have a large HVAC related work to be done, do yourself a favor and hire a company that understands the equipment they're dealing with. Where to start... I hired Cotti-Johnson to replace my old oil boiler with a modern heat pump system as the main source of heat for my house. Thomas Kelly, who was the initial person that came and made recommendations on the replacement system, should not be in the business of recommending heating systems to people. First of all, there's no heat load calculation of any kind, which is the first red flag but I didn't know any better at the time. They simply guess based on the size of the house without knowing a single thing about insulation or any other factor. Second mistake was recommending a single indoor head for an entire first floor that's separated by stairs in the middle of it. My initial concern with this was dismissed by Thomas who simply said "just give it a try!" Unfortunately, we're now stuck in a position where we can not remove the old boiler because the new system simply can not heat our first floor evenly. We have hot side and cold side and unfortunately our dining room is now permanently cold. It has been months of unanswered calls and emails and numerous back and forth to come up with a solution with still no end in sight. They do not return calls. Third mistake was installation. It took weeks to convince Cotti-Johnson and countless ignored calls and emails to get them to fix a mistake they made with the original install. Even then, they had to make multiple trips to finally realize they didn't account for line lengths accurately and undercharged the system. They finally did admit this and properly charged the system. They simply did not know how to deal with the equipment they're installing. I had to ask for proof of exactly how much refrigerant was being added in order for them finally do a proper calculation and add correct amount of refrigerant. Hire a diamond certified contractor if you want a Mitsubishi system and do not want to deal with these kind of amateur mistakes. Even after they finally did charge it to seemingly proper levels, they never installed back the brass screw caps for the outdoor unit or put the cover back on all the way. All around careless and amateur work. To add more insult to injury, I have been trying to get in touch with Cotti-Johnson for over 3 months for correcting inspection results and so far all of my calls and emails have been ignored. Learn from my mistakes and avoid this company at all costs."

"Had a patio installed with paver stones. Excellent communication with what I wanted/needed done. Skilled workmanship and the patio is exactly as I wanted. Along the way I decided to make a last minute change which was inconvenient but Mitchell made it happen with no issues. Highly recommend and will use Titan again in the future for any other project I may have in mind A+++++++++++++"

"03/06/2025 I hired Joseph Garies to do: 1. Bathroom remodeling; 2. Veneer stone tile installation at my BBQ area. Joseph Garies, North East Development LLC, RI License #GC-17083 CRLB Complaint C-25-78 Friday (03/28/2025) Joseph Garies asked me to pay (in full) him for these two contracts works. He promised that he will complete everything next day Saturday (03/29/2025) and Monday (03/31/2025). Friday Joseph Garies received the payment he requested and left. Joseph Gari didn’t show up Saturday. He didn’t show up Monday. Monday afternoon (03/31/2025) I got a text message from him, that he doesn’t want to do anything. It is not first Joe Garies takes customers money and run away. Actually, it’s a criminal act. ANGY Gail C. 06/2024 I hired Joe Garies…... I paid him in full. However, he did not finish the project. He gave me excuse after excuse, saying he would finish the project and be there on a particular day, but then that day would come, and Joe would send a text giving me a new excuse that he could not make it…... He said he would fix it when he returned to finish the job. That never happened…… Joseph Garies left the contract work unfinished with many defects. On May 7 Joe Garies agreed to compete the contract but so far it is not done. Joe Garries installed the water valves backwards (upside down). So, the valves operate wrongly. As a result: instead of a hot water we have a cold water and verse vise. I’m afraid to use it. Joe Garies installed veneer stone completely unprofessional: a) at the corners veneers should cut tight (no gap), cut at 45 degrees (similar wood boards); b) the top should be made of a flat flagstone. During the sidewall disassembly you removed Black Timber LOK Screws, about 78 pcs. Since you left the work, these screws are missing. Joe Garies destroys customers properties where he worked. ANGY Brian D. hired Joe Garies. 04/2025 WORST experience ever! If i could rate with negative stars, …..The "company" arrived at least 3 hours late every day to begin work. Owner was asking for money every day. The company left the broken pipe and sheetrock onsite and still haven't picked it up. They destroyed my lawn, cracked my entire concrete driveway that now needs replacement. They also punctured a gutter and garage trim (they did fix gutter and some trim). I now have to also regrade lawn, and fix trim. I do have to add they pulled one shrub as part of the job. They did pull out 3 other shrubs for me, which Joe offered for the work. He continuously told me he did the shrubs as a favor, and should be viewed as "helping me out" and should help to overlook some of the other issues/damage that occurred. This "company" shouldn't be allowed to be in business! Working on the Stone Installation project Joe Garies severely damaged / ruined the stamping concrete patio. To clean it costs $840.00 I sent to Joe Garies a number of emails, asking him to finish the contract. He promised each day to be here, but he never showed up."