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"Signed contract in July 2018 they never installed until November 2018. So late in the year I couldn’t run the pool. Opened pool in May of 2019 and leaked since day one. They never cared to fixed and pool is unusable after paying them thousands of dollars!"

"It's the most horrible thing I've ever been a part of. Don't ever go with them. They started a year ago and it's still not done. We were told 8 weeks last May. The sales person Dominic hasn't responded to us since we signed the contract. RUN"

"I contracted Anthony & Sylvan Pools in February of 2023 for an custom in-ground pool. This pool would cost approximately $300,000 to build. The first person I spoke with was Rudy Dermo, who had committed to a May/June 2023 start date. I returned back to Pennsylvania in July of 2023, only to see the pool had not even yet been started. After contacting A&S, the process had finally started. The original contract we signed stated completion by August of 2023. After the still (to this day) unexplained delay to construction start, I was still assured the pool would be complete by September of 2023. After a never-ending list of excuses and delays, ranging from "we can't find concrete for your pool" to "we can't locate the tile you selected", along with multiple brand-new, top of the line equipment malfunctions, I am now writing this review on April 20th of 2024. The pool is still not complete. This is well over a year from the time I signed the contract with A&S. The project manager, Mat Hill, seems to be "bothered" by coming to my property. Imagine that. Someone gets a contract for a $300,000 pool and is "bothered" by it. Communicating with A&S Pools is like pulling teeth. You constantly get shuffled around from scheduler to scheduler. You never seem like you're the priority to them, but instead, you're more of an inconvenience. Sometimes, weeks will go by before you hear from a single A&S employee. Your job site will sit, vacant, without any work being done, for the entirety of that time. This company is dishonest, disingenuous, cookie-cutter, and absolutely the worst professional experience I have ever had in my 40 years of life. When you contract a company for a job such as this, you expect (and utterly demand) professionalism. You expect a certain level of care. A certain level of responsibility for the money they've taken from you for the job. What I received in this particular case was the exact opposite of those things. I am dismayed at the lack of professional standard. From Rudy Dermo, to Harald Bottke, to JR Goldberg, and all the way down to Mat Hill. This company should be absolutely ashamed of themselves. A lawsuit is being drafted in Pennsylvania court. I will be suing Anthony & Sylvan Pools for the entire balance of the $300,000 contract that I signed with them. I fully intend to win every penny of this contract back."

"Excellent, company was quick to respond, they filled out all paperwork to be submitted to the town for building permit. Pool was removed in 1 day, hole was filled in 1 day. 2 weeks after dirt settled they came back spread topsoil and seeded entire area with no damage to our property and the grass is growing. would highly recommend them, workmanship is excellent and priced fairly."