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Minella Pools
Hot Tub or Spa - Repair or Service, Swimming Pool - Clean and Maintain, Swimming Pool: Concrete - Build or Install,
About us
Swimming pool full service company.
Business highlights
25 years of experience
Services we offer
Our company provides opening & closing service, concrete renovations and custom inground liner pools., equipment installation and repair, safety covers, weekly servicing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.511 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
0% | ||
9% | ||
9% | ||
0% |
Showing 1-11 of 11 reviews
Joe Z.
Jan 2017
I wouldn't recommend anyone else!
Joe Z.
Mar 2016
unknown
Pamela W.
May 2015
unknown
Robert L.
Apr 2015
unknown
Mary A.
Sep 2013
They have been very helpful, and they have worked with us, in terms of opening and closing our pool.
Joe Z.
Jul 2013
I've known them for 10 years and they're pretty prompt on service wise and I can always there so I can either text them or get a call to them even on weekends.
Luis C.
Jun 2013
Work was done and everything looked fine until few days latter I checked my pool and noticed one of my skimmers was not working. I first thought that the pipe might be clogged but when I checked it they had left the plug that they themselves had placed in the skimmer when they closed my pool last winter. If my pool did not have another skimmer this would have burned out my pump. I will not be using them again because this was a very basic mistake and will not trust them again with the opening or closing of my pool.
I was contacted by the owner and he apologized for what happened. He stated, there was a storm that day and they were rushing he said this is not an excuse, he is responsible to check that everything was done right and asked if there was anything he could do to make things right.
I am the kind of person who appreciates stand up people, if you make a mistake own up to it and try not to make it again. I liked this guy?s demeanor and will consider giving his company another opportunity.
I have updated professionalism to A and Overall experiece to C. If I use them in the future I will update the other fields as appropriate.
I was contacted by the owner and he apologized for what happened. He stated, there was a storm that day and they were rushing he said this is not an excuse, he is responsible to check that everything was done right and asked if there was anything he could do to make things right.
I am the kind of person who appreciates stand up people, if you make a mistake own up to it and try not to make it again. I liked this guy?s demeanor and will consider giving his company another opportunity.
I have updated professionalism to A and Overall experiece to C. If I use them in the future I will update the other fields as appropriate.
Response from Minella Pools
"[member name removed]: We appreciate your willingness to discuss this issue and your acceptance of our apology for the error. We look forward to renewing our relationship with you and having the opportunity to provide you with an outstanding job that exceeds your expectations."
Joe Z.
May 2013
Rick and his assistants were prompt and courteous when they came to get a dormant pool prepped andsoon to be running for the upcoming season. They completed all the work that they promised and I am very pleased with the service I have received from this company! If you have or thinking of a pool for your backyard, Rick and crew are the ones to use!!
TIMOTHY S.
Apr 2012
They have been working for me for years. He really knows what he doing. Rick is the man's name. He works hard, shows up on time and always takes care of any problem you have at a good price. It is full service. He can do absolutely anything you need done with the pool. It is not just cleaning. If there is something wrong with the tile, he replaces the tile and does an excellent job. He does all of it. He is really excellent.
KATIE R.
Aug 2010
I specifically hired Minella's because they agreed to come to my house on the day of settlement. I paid a deposit in advance. Then a day or two before the scheduled date the owner called me and gave me a hard time about the time. I was incredibly busy and was very disappointed that after being specific about the time it was now an issue. Finally I was able to negotiate a compromise (leaving the gate to the yard unlocked) so the pool could be opened and cleaned. I believe that the job done was fair. I spoke to the owner afterward and he agreed to come out again the following Wednesday. He did not show up and never returned my phone call.
Mary S.
Sep 2008
I have been using their services for about 3 years now. They always come on time and do what they are supposed to do. I don't even have to be here when they come out. They always clean up after themselves and put everything away in the garage.
Licensing
State Contractor License Requirements
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FAQ
Minella Pools is currently rated 4.5 overall out of 5.
Minella Pools accepts the following forms of payment: CreditCard
Yes, Minella Pools offers free project estimates.
No, Minella Pools does not offer eco-friendly accreditations.
No, Minella Pools does not offer a senior discount.
No, Minella Pools does not offer emergency services.
No, Minella Pools does not offer warranties.