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"George was the most professional, friendly, and amazing person to work with he made the whole process seamlessly wonderful"

"good service, provided education as well."

"We’re enjoying the heat and beauty of our new fireplace as I write this! Chimney Cricket supported us through a tough series of errors caused by manufacturer’s lack of support. Finally they were able to locate the errors and get our beautiful new fireplace up and running. My only word of warning to folks considering installation of a new fireplace: make sure the model you select has a track record of easy installation and servicing, and that the manufacturer is known for standing behind their products."

"Called Joe and he came the same day for an estimate on a liner and cleaning. Gave him the ok and he got started that night, in doing so found the blockage was because the chimney had completely collapsed. Him and his crew came back the next day and unclogged and resealed the chimney. Everything was done very timely and professional"

"I contacted this company for an inspection and potential cleaning of my fireplace. I met with Mr. Ray on the confirmed date and time, he was very professional and informative about the task and my options. He completed the inspection and cleaning in a timely manner without leaving a mess behind. I highly recommend this company!! "

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"We installed ourselves but purchased there. Nice to work with."

"Cipollone replaced a 25 year old Lennox system in my home with a Carrier Performance furnace and AC system. I received 4 estimates for this work and what I liked most about Cipollone is that not only were their prices and warranties competitive, they were very concerned about making sure my ductwork didn’t have any leaks. During the estimation phase, Mike walked through my house to test all the returns in the house and to make sure there were no major deficiencies. Once we agreed on the system specs, he also said they would seal up any leaks they found in the basement ductwork as well. Overall working with them was very enjoyable. I’ve had them back twice for scheduled maintenance and plan to work with them and recommend them for years to come."

"Brian Jackson and Scott Collom removed and replaced the heater within a couple of hours. My concerns with the airducts were checked and taken care of. Over the years, all of the employees have been very friendly, informative, and completed maintenance on our heater and air conditioner. H&H has a high degree of professionalism and knowledge. Thank you Emily for coordinating the work that was done."