Scott's Fireplace Products LLC
About us
We are a retail store for fireplace doors and accessories. Gas logs, gas stoves and gas fireplaces. Electric fireplaces, grates and log rings, gas grills. We carry wood burning fire pits and gas fire pits. Plant shaped Tiki Torches.
Business highlights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 0% |
"Thank you for the great review as we stand behind all the products we sell."
"Thank you for the great review! And we look forward to getting the perfect door for your fireplace!"
"Thank you for taking the time to write this review. It was a pleasure working with you."
"Thanks for the nice review!"
"Thank you for the great review! We really hope you enjoy your new grill and gas log for years to come. Just try to remember to contact us to have your gas log serviced about every 3 years."
"Thank you for taking the time to give us a review. Your unit should be cleaned every 2 to 3 years."
"Thank you very much for the high praise. We are so glad you love your fireplace!"
"Thank you for another great review! We stand behind our products!"
"Thank you for the great review. Remember we suggested having vent free units service about every 3 years. Thanks again."
"Our company stands behind our great products and service. However, we will not stand behind a unwarranted bad review. We explained our current service time table to you but you wanted the repair done sooner than we could do it. So we gave you a few references for gas fireplace stores closer to your area to see if they could provide service a little quicker. Your gas log was not purchased through Scott's Fireplace Products but we still communicated with you and were willing to accommodate your service to the best of our ability. Thank you."
"Thank you for taking the time to do a review. Remember cleaning and service is important for your vent free gas log."
"Thank you so much [Member Name Removed] for the great review. We were very satisfied with the final setup and the fireplace looked very sharp. Also a great match for the room!"
"Thanks for taking the time out of your busy schedule for the review."
"Thank you for the review."
"Sorry for your troubles. If you had called we could have stayed open late for you. I could have even made an appointment with you. Sorry again."
"Thank you for the review. It was nice working with you. It turned out great."
we believe we will get great value from the product we purchased and will continue to work with his company to service our fireplace when needed. We highly recommend them as a source for these products and for the service they offer.
"Thank you very much for this nice review. The picture I took looks awesome on our computer. The screen fits just right with the hood. Thanks again."
"Thank you so much for taking the time to put up a review."
"Thanks for taking the time to give a review."
"Thanks for taking the time out of your busy day to give a review."
His son stays in the showroom and is nice in person, but gets flustered if you call. He can't remember details and can be a little abrasive. I saw this in the showroom with another customer, and then experienced it myself in a follow up conversation 5 days following a walk through of the showroom and the only model that worked for our house. We talked about our families. Scott installed for an inlaw, and his son looked it up while I was there, he even showed me a picture of his baby! It took quite some time to jog his memory. I was in the showroom in June, it was not incredibly busy!
Overall, great place, prices were reasonable. Try and deal with Scott- and make sure you get something in writing from his son!!
"Thank you for taking the time out of your busy day to write this review. Try not to move the logs around on your unit. It will function better if you don't. Thanks again."
"Thanks for taking the time to give a review. Remember cleaning is very important."
"Thanks for the nice review. I am sorry we ran late on installing your gas log but I do the installs myself and I got behind this year. I am able to keep control of installs by doing things this way. Again thanks."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
3137 West Chester Pike, Newtown Square, PA 19073
Get our Angi-powered app
