Best security door installation pros near Southeastern, PA

"Really well; the company was able to wire everything as originally planned. The installation was completed in 2 days; we tested the system for 3 days, and we have had no trouble with it at all. The installation involved very little mess or inconvenience and we are delighted with the results. We would recommend L & R to anyone looking for a sophisticated security system that operates in an astonishingly simple way.
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"Last weekend had someone pry our side door open to our exterior garage and the ADT door sensor picked it up immediately. The alarm siren was loud and scared the person off. Someone from the response center called within 30 seconds. We’re fortunate that the security system did what it is supposed to. Feels like we made the right call going with an ADT security system."

".From the moment I called until the job was done by Anthony Lauer, it was professional. I emailed a service request, received a call within an hour, was told I would have a service person out within the week and the approximate cost. Anthony did a great job. It actually took less time than expected and he applied two coats of paint to the powder room. He also hung an antique mirror along with the new towel rack and toilet paper holder. He cleaned up after everything was done and I can actually close the cabinet door properly for the first time in two years. We were going to replace the outside light but I purchased the wrong size. He removed the lights, bought bronze spray paint and painted the old lights which look like new. They would have had to be special ordered but that saved me a lot of money. I will definitely use them again and am making a list now as to what I want done next."

"Delivery was delayed due to credit inquiry. After the concern was raised, shipment was rushed to us. Self installation didn't go as easy. Issue was resolved over the phone. The glass break sensor was a bit sensitive to loud noise such as cabinet door closing and door sensor repeatedly falls off and had to be reattached. Notification of alarm activation was fast and made to the right contact numbers. This prevented false alarm calls to the police."

"I recently had 1st Security install a system in my new house and so far have been very pleased with all aspects of the system, from the initial estimate to the installation to the functioning of the system itself. Jeremy did our initial estimate and provided us with a thorough explanation of the system. I already had done a significant amount of research comparing Alarm.com to ADT and some of the self-install options, but Jeremy was able to provide even more information and help me to understand better the pros and cons of each approach. Larry did our installation and also was very friendly and knowledgeable, explaining each step of the installation process and providing me with a tutorial at the end. My wife and I have had no issues with the system so far. It is very intuitive, and we have been able to customize it to fit our unique needs. I highly recommend considering 1st Security for anyone looking at installing, switching, or upgrading their security system."

"The job went very smoothly. The tech ran a bit late, but he called to say so. He installed a keypad by the front door and assessed the house for security. He suggested, since there are several casement windows in the living room and adjoining dining room that a breaking glass sensor would work better and be more cost-effective than alarming all the windows. He did alarm a door that the previous company (inherited when we bought the house twenty-three years ago) had not considered significant. I feel safer with the current sensor choices than the ones I had before.
He took the time to make sure I knew how to use the system, so I am very pleased with the service. My one caveat: I was told that the motion sensor would not register my smaller pets (two cats) because they weigh under forty pounds. They must have set off the sensor, though, because the police responded. The system certainly alerts the authorities, but that motion sensor is very sensitive!
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"After researching the myriad of available options for home security, which also included complaint/resolution research at the BBB, I was most pleased to find that ProTecht stood out as being the most customer friendly of our security considerations, as well as being a local company, of which is comforting as I knew that if I were to have any questions or concerns, that I would not be routed to a call center outside of the US, which is quite difficult, at times.  Contacting ProTecht via telephone to the Avon, Indiana location resulted in the owner, Theo Garber, taking the call, being most helpful, and scheduling an appointment quite quickly.  Theo arrived right on time, and possibly, a bit sooner.  Explanation of the products available and application according to our needs was explained quite well; Theo patiently answered all of our questions and concerns and at no point did we ever feel as if any of our questions were silly, as Theo patiently listened and patiently answered our questions.  After the assessment for equipment and security, an appointment was scheduled for installation, of which Theo called prior to arrival and arrived on time, or even possibly sooner.  Upon installation, it was determined by all that some additions and deletions were in order, of which Theo was quite flexible with options and helpful with his input.  It seems to be the goal of Theo to assure that the customer is happy and comfortable with the security system and spends as much time as is needed to assure the comfort level of the customer.  After completion of the installation, Theo patiently explained the workings and variances of the system, assuring that we were comfortable with the operations.  As well, Theo stated that we could call him if we had any questions or concerns.  In regards to the price of the security system, given that we had changes/alterations during installation, the price would go up a bit and down a bit with the end result being much the same as the original quote.  Much to Theo's credit, when the price went down, it still seemed to be Theo's focus on customer satisfaction and comfort, as well as the best security option, rather that losing a few extra dollars.  Theo spent alot of time with us, from initial assessment to installation to all of our questions.  I would recommend Theo to anyone.
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"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"Dan came by surveyed the situation and then on his on nickel went to Home Depot to get the needed part.   He found out that Pella no longer made parts for that door and came back to the house to fix it any way.    Because the latch was beyond repair, Dan came up with a creative solution that allows us to continue to use the door.
Dan is a god send and a person I'd use for any kind of handy-man job that I needed done.  He is professional, he listens, he is creative and is not a money focused business person.  He is focused on the customer.    He is also a lot of fun.
Use this guy.   You won't be disappointed.
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"First the good:
The up front cost cant be beat since all of the sensors and control panel were no cost to cover 20 doors and windows.  Installation was pretty straight forward and the phone reps were fairly knowledgeable and professional.  I added a couple features like an extra key pad, siren and glass break sensors that cost aprox $350.  The extras were a little pricey but compared to the $2000 another provided quoted, it was still a deal.
The control panel is cellular based so cutting your phone lines will not effect the alarm.
Now the not so good:
The quality of the sensors has not been very good.  I have had 2 DOA when the packages arrived new and 2 failed within several days.  When I contacted Protect America they were very nice about sending me new ones, but it took weeks and a couple calls before I saw the first replacements.  The second set of replacements that arrived for the failed units ended up being the wrong sensors.  Their shipping department does not seem to have good quality control.  The next very annoying element is the wait time on the phone when you are trying to get anything set up.  I spent a couple hours on hold working through the set up the first time and at least an hour the second time when I installed the replacement sensors.
Some cautions; make sure you hide the main control panel because if an intruder disables it before the alarm has sounded for 60 seconds, the police may not be notified.  Also they only call to check if everything is ok if the alarm is not canceled for 60 seconds.  So you can not be sure if the signal is getting through.
Monthly monitoring fee is high, but since the system was intially free, even after 3 years it is still the cheaper route.
Now that I have the equipment, once our contract is expired I will find a different alarm provider that responds to every alarm.
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