Get matched with top gas log pros in Pocono Summit, PA

"Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# 23087852, and have determined that my complaint has NOT been resolved because: Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# 23087852, and have determined that my complaint has NOT been resolved because: I have attached photos of the workmanship provided by Shamrock Chimney. You can see the 2 in wide concrete at the top of the hearth and the hearthstone inside of the firebox. You can also see the varying overhangs and the wide insert of additional concrete at the top of the hearthstone on either side to account for the additional space due to miscalculation. I have had numerous conversations with Katie who talks over me telling me this was done to code. She promised me twice last week that her manager would call me and I have not heard from anyone. She suggested that they could squeeze i a piece of brick at the to"

"was very polite and knewhow to do the job"

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"Ladio and his team created a cement patio under our elevated deck and then installed flagstone slate over top. They created a beautiful living space where there was just dirt. They also put flagstone inside the sliding door in our downstairs great room. They did a beautiful job. Better than I could have imagined. They were prompt and finished the job in good time, cleaning everything up once they we finished."

"Pete determined the pump needed to be changed. He changed it without advising us to pump the tank first. He charged $95 for first half hour, then $95/HR after that. He claimed a big company would have charged us double. Total for the pump and service was $655. He did a sloppy job, using plastic zip ties and the pump was not placed in the tank properly. We had to call him less than 2 weeks later. He came and removed debris from the pump, and did not charge us which was nice, however if the tank was pumped initially, there wouldn't be any debris. We had to call him again 2 weeks after than, at which time he charged us $142.50, and said if he had to come back, he would have to replace the pump. A month later, the alarm went off again (high level water). We decided to go with Allstate Septic, who had us pump the tank first, then came the next day and freed additional debris from the pump. They only charged $85 to come, plus project cost. They determined that the pump was not placed properly, and told us that the work that Pete did was sloppy. They removed and cleared the bottom of the pump and charged only $122. If you need any septic tank work, don't call PTS, call a septic company. Also, PTS claims to accept credit cards, however, Pete did not accept any credit cards, check or cash only, claiming he does not want to pay the credit card fees. Allstate also told us they would have charged us $450 for the pump, not $655. I would never hire him again, his work is sub par, and he is overpriced."

"Walt and his guys were great on time! They came within a week of calling for a quote and came right away to start our deck. They did other things while they were there as well! Looking forward to working with them on our home renovation. Love a company that can do more than one thing!"

"Chris and the team are true artisans. They are not cheap but if you want genuine, quality masonry work done on your home, they are the team for you. Chris communicates very clearly and often and the guys on site are also super engaging and nice to have around! ."

"No one ever called me to arrange to install the gas line."

"Avoid this company at all costs. If I could give them zero stars I would. We have used them for two years and recently started their automatic delivery. The other day we noticed that the heat wasn’t working in our home while we were away. Look at the tank and it is at 0%. Despite auto refills they failed to come to the house for over two weeks. It was below 50 in our house and we have radiated propane heat, so the pipes are all through the walls. Tried to contact them by phone and email with no response. The owner and this company are so unprofessional and do not take accountability for their mistakes. Never use them."