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"The windows are awesome as was the installation crew."

"Windows look Great! Installation was smooth. Third set of windows i have had them install."

"Mike was very knowledgeable and courteous about the entire install from laying drop clothes when he worked inside to vacuuming inside and cleaning up anything that was left behind from the old windows and materials from the install of the new windows as well and my husband and I were very impressed with the way the new windows look and how well they work. Karen the salesperson was very knowledgeable and explained what no other company did about how windows are usually made and how they work and what makes windows from Universal so much better than the competition at a reasonable price that added value to our homes equity as well as vastly improving how our home looks inside and out."

"I have to say that Matt, Dave and Rich were amazing! They were professional, friendly and cleaned up after themselves! I will tell anyone I know looking for windows to call Rite Window for sure. Happy customer Darlene"

"I called and the next day the sales rep came out to our building with samples to pick from and she was very informative about the products and professional. I had to call back in because i did not count the right number of windows to be done. And again the sales rep was accommodating and was able to add the windows 3 days before installing. Also was able to schedule a sunday Installation when the lab was closed. The installer was here early, very courteous , professional and efficient. I was able to leave him to do his work so i could get my tasks done also. Exceptional service"

"Did the work but still have issues. The window and screen design are not good."

"Tom and Will were very professional and efficient. Highly Recommended!"

"We cannot be more pleased. The quality of these products and the difference they have made in our home is beyond belief. My special note to our customer relationship representative, Angela Kermec, our sales representative, Robert Mocker, as well as the excellent Window Depot installation team. Robert initially worked with us on our replacement projects. He was punctual, reliable and works very hard to give the customer exactly what they are looking for. Angela stopped by and oversaw the project the day of installation and answered all of our questions during the installation with members of the installation team. The installation team worked very diligently and completed all of our replacements in about 5 to 6 hours. The installation team works exclusively under the Window Depot USA of Youngstown umbrella, which we were very pleased with. Very nice cleanup after the work was completed. We cannot recommend the team at Window Depot USA of Youngstown enough. We especially liked supporting two excellent companies (Window Depot USA of Youngstown and ProVia) who are headquartered locally in Ohio and in the Youngstown area and Sugarcreek, respectively."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"I have dealt with several home improvement companies and individuals. Home Genius Exteriors was a breath of fresh air. They were pleasant and professional from the initial phone call and meeting to the installers. They presented all of the information, answered all questions and everything was done within the window of time that we discussed and agreed to. I am very pleased with the results. The color match was perfect and the installation was efficient and neatly done. I highly recommend this company."