This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Universal Windows Direct of Pittsburgh
3-5 New Window Installation, 6+ Room New Window Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.
Business highlights
23 years of experience
Services we offer
Exterior Doors , Windows
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.923 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-23 of 23 reviews
Nathan K.
Feb 2022
3-5 New Window Installation
Took forever to schedule, but reasonably priced
Response from Universal Windows Direct of Pittsburgh
"Hi, Nathan. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at [email protected]!"
Janice V.
Jan 2022
Great installation job, Friendly and congenial. Also, immaculate cleanup job.
Response from Universal Windows Direct of Pittsburgh
"Thank you so much for your kind words, Janice. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!"
Sue H.
Jan 2022
Good company to deal with; windows are high quality. The installer was awesome!
Response from Universal Windows Direct of Pittsburgh
"Thanks for sharing your experience with us, Sue. If there's anything else we can help with, please don't hesitate to reach out!^JD"
Brian K.
Jan 2022
6+ Room New Window Service
Employees were very personable. Quick to install. Very neat in their work. Would recommend to others.
Response from Universal Windows Direct of Pittsburgh
"Hi, Brian. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! JD"
Oleksandr K.
Dec 2021
Nice job
Response from Universal Windows Direct of Pittsburgh
"Thank you so much for your kind words, Oleksandr. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD"
William R.
Sep 2021
Very nice and clean job. Looks great!
Response from Universal Windows Direct of Pittsburgh
"Thank you so much for your kind words, William. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything!^JD"
Joshua F.
Aug 2021
6+ Room New Window Service
N/a
Response from Universal Windows Direct of Pittsburgh
"Hi, Joshua. Your feedback is highly appreciated. Thank you for the review! ^AM"
Cynthia C.
Aug 2021
They were very professional and knowledgeable from sales to installation. The windows for the reasonable price are very well built. The installers were knowledgeable, friendly, professional, and courteous. They even cleaned up after each of the 9 windows. I highly recommend..
Response from Universal Windows Direct of Pittsburgh
"Hi, Cynthia. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^AM."
Richard G.
Aug 2021
Installed 21 windows. Very professional and cleaned up when they were finished with their work each day.
Response from Universal Windows Direct of Pittsburgh
"Thank you so much for your kind words, Richard. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! ^AM"
Allie M.
Aug 2021
Mike was very knowledgeable and courteous about the entire install from laying drop clothes when he worked inside to vacuuming inside and cleaning up anything that was left behind from the old windows and materials from the install of the new windows as well and my husband and I were very impressed with the way the new windows look and how well they work. Karen the salesperson was very knowledgeable and explained what no other company did about how windows are usually made and how they work and what makes windows from Universal so much better than the competition at a reasonable price that added value to our homes equity as well as vastly improving how our home looks inside and out.
Response from Universal Windows Direct of Pittsburgh
"Thank you so much for your kind words, Allie. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! ^AM"
Jessica L.
Jul 2021
The whole process went very smooth. Mike was an amazing installer!
Response from Universal Windows Direct of Pittsburgh
"Hi, Jessica. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! ^AM"
E M.
Jul 2021
Very professional and courteous throughout the entire process. From the salesman to the professional measurement to the install. Very pleased. There was a slight delay in the production of the front door that we had ordered but UWD kept is in the loop throughout the delay
Response from Universal Windows Direct of Pittsburgh
"Thank you for trusting us with your home improvement project! ^AM"
Terry E.
Jul 2021
Mike and Dan did awesome work on the install. Very professional
Response from Universal Windows Direct of Pittsburgh
"Thank you for your reiview! ^AM"
Bonnie A.
Jul 2021
Honestly I was happy with universal windows from beginning to end. Great customer service. But when installer came he was top notch. Perfect job. Hard worker took no shortcuts at all. He was so thorough. He went beyond. I have cancer he wore mask for me even when he didnâ  t have to. He moved all my furniture back. And let me tell you he removed a glass block that was horrible not one word or grunt!!!! It was just horrible. He cleaned up everything. Covered everything. I want to have some more windows done but only if he can be the installer!!! Mike Moran
Response from Universal Windows Direct of Pittsburgh
"Hello, Bonnie. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! ^AM"
George F.
Jun 2021
Job well done, workers weâ re good and nice
Response from Universal Windows Direct of Pittsburgh
"Thank you for your reivew! ^AM"
Ted B.
Jun 2021
The installers were no less than outstanding
Response from Universal Windows Direct of Pittsburgh
"Thank you for the review! ^AM"
Tim L.
Jun 2021
The installation crew was great. They were friendly professional and detailed. From start to finish, the estimate, to the job starting to installation it exceeded my expectations. I would recommend them to anyone.
Response from Universal Windows Direct of Pittsburgh
"Hello, Tim. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! - MS"
Rhonda M.
Jun 2021
The project was great and the guys were awesome we are pleased
Response from Universal Windows Direct of Pittsburgh
"Rhonda, thank you for the 5-star review and the positive feedback. We really appreciate it! Please don't hesitate to reach out if you need anything! - MS"
Michael S.
Jun 2021
Mike the installer did a great job ð
Response from Universal Windows Direct of Pittsburgh
"Hi Michael, thank you for the 5-star review and the positive feedback. Please don't hesitate to reach out if you need anything! - MS"
Patricia S.
Sep 2020
6+ Room New Window Service
The install was only one day to replace every window in my house.
Response from Universal Windows Direct of Pittsburgh
"Patricia, thank you for the 5-star review and the positive feedback. Please don't hesitate to reach out if you need anything! - MS"
Roberta M.
Mar 2020
6+ Room New Window Service
Universal Windows Direct installed 22 windows in my new home. They were on time and install took only 2 working days. Mike and Dan were great and cleaned up after every window was removed. Windows have greatly improved curb appeal and energy savings.
Jean S.
Feb 2020
3-5 New Window Installation
Installation of 6 varied-sized double hung windows was completed with expertise and perfection. The finished windows are tight, easy to open, and beautiful.
Frank A.
Dec 2019
3-5 New Window Installation
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Universal Windows Direct of Pittsburgh is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: 11:00 AM - 5:00 PM
Universal Windows Direct of Pittsburgh accepts the following forms of payment: CreditCard
Yes, Universal Windows Direct of Pittsburgh offers free project estimates.
No, Universal Windows Direct of Pittsburgh does not offer eco-friendly accreditations.
No, Universal Windows Direct of Pittsburgh does not offer a senior discount.
No, Universal Windows Direct of Pittsburgh does not offer emergency services.
Yes, Universal Windows Direct of Pittsburgh offers warranties.