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"Very Professional"

"Signed contract today, same day as presentation, saving an additional 10%. Installation estimated at 8 weeks. Installation by Andersen of their products provides extended warranties that other installers can't provide. Complete full service from permit to installation to warranty calls all by Andersen. They provide financing if needed too. Extremely professional and knowledgeable design consultant."

"Went very well. Constant communication and easy to get ahold of. Never guessing what would be happening the following day. Very professional crew."

"We did the demo on our old two-tiered decking. Betterliving built a new upper deck from composite with aluminum railing. The lower deck was replaced with as 12X15 sunroom. The process from start to finish was a pleasure. All employees were friendly, knowledgeable, skilled, and prompt. Price was better than anticipated, so we went with a 4-season sunroom instead of a 3-season. The worksite was safe, clean and orderly, and the quality of the build was excellent. They worked through some miserable cold weather too. Deck – Betterliving’s construction quality was a major improvement to what we previously had. Their suggestion to use two colors on the railing worked out great too - spindles are a different color that the rest of the railing. Sunroom - also very solid construction. It is insulated well, and also helps even out the temps in the family room it is attached to. The gable style not only looks nice, but makes the sun room look bigger. They built a small landing off of the sunroom entryway too. It is important to note that they installed the flooring and contracted the electrical. Flooring and electrical work were included as part of our quote with them. Not all of our quotes from other businesses included flooring and electrical work, and would have been an additional cost. Having everything included in the quote also meant we had one project, not several projects. Deck/sunroom/landing materials – decking and landing materials were the same composite materials. The sunroom skirting was also the same composite. This ties everything together visually, and improves the overall look. Electrical work – Knorr Electric completed all the electrical in the sunroom (interior and exterior outlets, exterior floodlight, and hung a ceiling fan). They also replaced all of our outside lighting on the entire house while they were here, and moved a bathroom light inside. They were also friendly, knowledgeable, skilled, and prompt. And quality work from them too. We will definitely contact Betterliving and Knorr again for any additional work we want done. They are highly recommended! Note that Betterliving in the Erie, PA area is connected to DBC Remodeling and Construction (same employees). DBC came highly recommended to us from a friend."

"BUYER BEWARE: I can certainly say that you do not want to hire this company. I know Cody personally and put my trust in him to replace my roof professionally and correctly, but him and his crew clearly do not seem to know what they're doing and I regret using them. Other professionals I've spoken and consulted with can attest to the horrendous quality of business and poor install I received on my roof. To begin, communication was horrible, including the fact that I had to ask repeatedly when my project was scheduled all the way up until the week that they told me it would be done two months ago. I was also told less than 12 hours prior to the scheduled install date that the shingle style I chose was discontinued. How was I not notified when I picked it a month ago? I looked past it hoping everything else would go smoothly. The day of the install, I was told a foreman would be present. But whoever the foreman was, he clearly didn't seem to inspect anything. I couldn't ask questions during the install because no one doing the install spoke fluent English, which would have been fine as long as I was at least updated and a could know what was going on through the process and hear my input. After the crew left the install, dozens of screws, nails, trash, cigarette butts, and tools were found by me, some are pictured in my attached images. One of my visitors even had one screw damage his tire because of it. How do you leave a job like that? I hired two separate contractors to inspect the work done after completion and both have many concerns, especially with the way the metal portion of my roof was installed. My concerns started with me noticing areas of poor workmanship across the board; shingles completely missing nails, exposed nails, bent and damaged flashing, missing flashing, sloppy caulk jobs, smashed ridge vent, missing gutter guards, crooked chimney flashing, and other damage to my roof that hadn't been there prior. I will say that Cody tried to remedy the mess and fix leaks twice, and did fix some of the poor workmanship to some extent to look better, but I have lost all confidence in the integrity of the install from this company and my experience was unacceptable. Not only does my newly installed metal roof STILL leak when it never did before, but now I have ongoing worries that the rest of my asphalt roof is not installed correctly and will damage my home, as the metal roof is already doing. Cody has come and tried to remedy the issues twice which I appreciated his concern and wanting to try and make things better, but having to come and fix issues on a brand new roof repeatedly is not good business. At least he tried, but this company is an absolute joke and it should have been done correctly to begin with."