Precision Garage Door

Spring broke around noon on Friday. I called Precision who last worked on our garage doors in 2011. Made an appt. for Saturday between 12:00 noon and 2:00 p.m. Got a call from Alex Martin of Precision about 10:00 a.m. and said he could come earlier if that was okay. I said yes. 30 minutes later Alex came did an inspection and then the work to replace the springs and do other maintenance. The Springs were replaced a no cost as they were under a lifetime warranty. I did not realize the springs were under warranty. Great news on a Saturday! I love Precision!

Repair work was professional and timely. I am very satisfied with job.

Got the door working quickly

I was very impressed with Precision from start to finish. Their people showed up when they said they would, including the person who came to give me the estimate. They were friendly and professional, getting the door replaced in just under three hours. The old door had actually been screwed to the frame and that didn't slow them down. I was also impressed with the turn around time. I got the quote on Friday afternoon, late, called them on Monday to discuss the cost, and they had the door replaced the next day. They were a bit more expensive than the other two quotes I received, but I decided to go with them because they seemed to be worth the extra cost. The door looks good, opens and closes smoothly and quietly, and I would definitely recommend them. To: Angie's List - please decide if it's appropriate to include the following and feel free to delete it if you think it is not. I recently worked with another contractor who sent two workmen to my house who spoke no English. I speak no Spanish, so it was frustrating. I appreciate that these workmen were very easy to communicate with.

very efficient

Great.......

needed remote. installed, excellent service

Excellent. As expected.

Perfect. Made inquiry via Angie’s List and received a phone call from the company within 15/30 minutes. Scheduled an appointment. Arrived on time and performed the work requested without issue.

I explained exactly what we needed done and the name and model of our garage door opener. Christine said "yes, we do repairs on that brand". When the repairman came, he knew nothing of what we called for. After he looked at it he said he would have to replaced the whole mechanism, which would be costly. Not just the rope. So it cost us $58 for nothing. Christine should have communicated with the repairman and he would have known this model was not an easy fix.

Adam was very professional, honest and knowledgeable. He called ahead to make sure it was ok to come a little bit early. Answered all questions and his work was excellent.

Door works well, options explained,

Kevin was very punctual and polite. He went right to work replacing the tension cables and readjusting the door. In and out in approximately 45 minutes. In my opinion the price was a little bit on the high side.

Technician did a thorough job and gave thorough and friendly responses to my questions. I would definitely recommend them.

Good, was able to fix the problem, explain it and discuss cost

In 2016 I wrote a review of Precision in which I emphasized the niceness of their technician. Well, it must be a point of emphasis in their hiring, because Kody, the technician for this job, was, if anything, even nicer. It was a cold, rainy Friday night, and he must have been suffering out there, but he was an extreme pleasure to work with, and did an excellent job. Overall, I have been very impressed with Precision both times we used them. The price is a little inflated because we wanted an opener with a battery backup, but the new opener is working like a charm, and I would most certainly recommend Precision to others.

Very well. Prompt service performed quickly.

I thought they were a little over priced. They were very professional. I would probably not use them again just because of the price.

Excellent! Technician was onsite within 2 hours of my call. Work was completed in less than 30 minutes. Unquestionably the best service interaction I've experienced in more than a decade. He was exceeding pleasant, personable and professional. Two doors adjusted and serviced including a thorough coating of silicone and a roller replacement. I will pass along my experience to the next owners of this house and to my real estate broker for inclusion in their list of suppliers. I recommend this service company without reservation. The cost included a discount as an Angie's List member.

Roman was great. We'll definitely use again

The Tech came out within 45 minutes of calling the job in. He looked things over and gave me an estimate. In an hour he was done and leaving. The door now works fine.

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They did a good job. We did shop around and compared prices and they were very competitive. I was very pleased.

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