Get matched with top fireplace cleaning pros in Bendersville, PA

"Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# 23087852, and have determined that my complaint has NOT been resolved because: Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# 23087852, and have determined that my complaint has NOT been resolved because: I have attached photos of the workmanship provided by Shamrock Chimney. You can see the 2 in wide concrete at the top of the hearth and the hearthstone inside of the firebox. You can also see the varying overhangs and the wide insert of additional concrete at the top of the hearthstone on either side to account for the additional space due to miscalculation. I have had numerous conversations with Katie who talks over me telling me this was done to code. She promised me twice last week that her manager would call me and I have not heard from anyone. She suggested that they could squeeze i a piece of brick at the to"

"Paid the brick and lime company $4600 for a chimney rebuild from below roof line. Company damaged shingles and did terrible job flashing chimney into existing roof. I was quoted $2000 for a reputable contractor to remediate the damages and get the roof sealed properly. John has been unresponsive to several direct complaints and messages. Water is currently able to enter my home through the roof because of their actions. It was not like this before they worked on my home. An former employee of the company has shared my concerns and complaints. I am planning to file a civil dispute with my local Magistrate's office."

"We scheduled to have our retaining wall done back in April. Kelly, the owner came out to give us a quote and we scheduled it. He said he had some other Jobs to do before ours but he would fit us in during the month of August and we should reach out to him around the end of July to get a more firm date line of when he would break ground to fix our falling retaining wall. I reached out at the end of July as we discussed and he said due to the rain he didn’t know when he would get to us but it would definitely be in the month of August. I told him that we were selling our house and as long as I could have a firm week that he begin work- that would be enough information to list our home for the new buyers. He gave me the runaround and said due to the rain he would still not be able to make it out and wouldn’t know when he would be able to make it out. I gave him another week and checked the weather, it rained one day but the ground was solid and dry for over a week and still we heard nothing from him. We reached out again in the middle of August, the 14th, And I asked him if he knew which week he might be able to start work, and he tells me I should sell the house as is. Bet your britches I will attach a screenshot of his response. So unprofessional, he wasted my time for months and because I had him scheduled of course I did not schedule another company to do the work I needed done! He was rude and short and uninformative. I tried to be nice and civil, even extra friendly to let him know I was flexible and I asked him if he knew which week he might be able to start work, and he tells me I should sell the house as is. Bet your britches I will attach a screenshot of his response if I could!! So unprofessional, he wasted my time for months and because I had him scheduled of course I did not schedule another company to do the work I needed done! He was rude and short and uninformative. I tried to be nice and civil, even extra friendly to let him know I was flexible But still he was evasive and gave us no answers. A complete waste of our time money and it is now costing us big as we try to sell this house. I would never recommend him or his business and I’m beyond upset- if I could negative star him I would!"