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"Our basement has always been damp and, at times wet when the existing drain system silted up. With this year's high amount of rainfall it needed something better. After some research on the trusty internet and interviews and quotes from 5 different contractors, Paradigm and one other company were the only ones who really seemed to know what they were about. Both quotes were about the same in cost and scope. I went with Paradigm over the other company primarily for the sense of personal responsibility I got from Andy and Ross. As the owners, they clearly take great care and pride in the work their company does from start to finish. The job involved excavation around the perimeter of the basement, including an attached crawlspace and peculiar raised section of the floor. French drains with all the trimmings, including silt filters were installed. The existing sump was improved, a second sump added, and new pumps installed in both wells. The walls were wirebrushed to clear away the efflorescence and mildew, then spray treated. Sump drains were linked to the outgoing sewer hookup (which was a problem, more on this later!). Work was completed in about 2.5 days exactly on schedule. There were two problems that came up, both resolved satisfactorily. Firstly, the drop cloths that did a superb job keeping the house dust-free on day 1 ended up releasing the accumulated dirt and fine silt into the air on days 2 and 3 as workmen walked across them, coating the ground floor with dust. They took extra care in cleaning both before and after day 3, but I didn't identify the source of the problem until late in the 3rd day of work. In the future, I would suggest cleaning, or at least beating dust out of the drop cloths after each day's work. The foreman was responsive and properly apologetic about the problem, and they did a fine job cleaning up as best they could at the end of the job. The second problem came to light a few days later, when I was talking with my neighbor. It turns out that sewer hookups for sump pump drainage were explicitly *not* allowed in our area of New Castle County. The patchwork of municipalities, neighborhoods, towns, and the City of Wilmington makes this a non-trivial question, as some places forbid these clear water hookups, some allow them, and some even encourage them! Paradigm had initially gotten incorrect information when they inquired, but confirmed that the hookup would have to be removed to pass code in our specific location. They returned to move the discharge lines, and ran them out to grade on the exterior of the house. This ended up causing another problem: a couple days later I started hearing a loud "glugging" noise coming from the discharge line on the rear pump, which was not draining properly. We had a battery backup pump on the old sump pump, which Paradigm was happy to re-install on the new pump. However, the check valve on that 5 year old, consumer grade backup had started to fail and could not support the much larger column of water in the retrofitted discharge plumbing. Andy and Ross came out twice more to fix this problem, once to figure out what was actually happening and a second time to remove the faulty pump, and to shorten and properly pitch the discharge pipe. I was impressed by the owners' responsiveness and professionalism in addressing these problems, and have confidence they will similarly resolve any issues, however unlikely, that may arise in the years and decades to come."

"I have a garage that is partially underground and gets damp, musty and has standing puddles on the floor when it rains.
AJ came out and spent a good amount of time with my contractor and I on the day that he came out to look at the situation in my garage.
He told us several different methods for dealing with the issues. I decided to go with an interior french drain and sump pump as it was less expensive then exterior excavation. He also even told my contractor about a material that we could use on the block walls, DYI instead of hiring his company to completely waterproof the walls to save additional money.
His wife provided us with a clearly written estimate via email after AJ's review of the building. After talking with 2 other companies and getting their estimates I decided to go with AJ  Waterproofing.
We scheduled the work and AJ and his crew showed up on time and worked neatly and diligently to install the french drain, sump pump and also another grated drain that runs along the front of the garage to catch water when I hose down the interior. Every thing that they did was very nicely done - clean straight lines, no dirt or rubble remaining around the job site. At the end they hosed and scrubbed both the floor and even applied an anti-microbial to the walls.
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"Very prompt and professional. Marcus and Roy completed the repair work, and additional sump drain work in a single day. Keven and Alex were very helpful in securing financing for the project. In all great job all around and we couldn’t be happier."

"It went great. Billy Pearsall came over and fixed the problem the same day I called. Both our bathroom tub and sink never drained well, and now they do. Billy was competent, pleasant, polite, and respectful of our home. I highly recommend Valdel and Billy Pearsall."

"Yes, one day install conversion from tank electric to tankless gas with water softener"

"In the last few years, we've been getting huge puddles of water all over our basement floor. Never happened before. Some stretched all the way across the floor. Took hours of work with a shop vac to suck it up and days for the floor to dry. In mid-September, we hired Once & Done Waterproofing. They had the lowest price and specialize in our kind of problem. Work was completed in just one day and very tidily done. Very hard-working crew. But it was a leap of faith waiting to see if that work would be successful. Didn't rain for weeks after the sump pump system was installed beneath our basement floor. Weâ ve now had two really heavy rains. The floor remained bone dry after each of them. A little bit of water still did come in at the base of the outside basement entrance, as expected, but it got no further than the drain they installed in the floor at the door. The real test may not come until next springâ s monsoon season. But so far, so good. Based on preliminary results, I would not hesitate to hire them."

"They came in with their team and went right to work. Only a portion of the basement needed to be waterproofed. They drilled out a 10-inch wide portion of the concrete floor, put stones, pipe, more stones and re-concreted that portion of the floor. Painted that wall with waterproof paint leaving me the rest of the painting to do (my choice). Drilled a hole at the bottom of each cinderblock which drained into a grey baseboard material which then drained into the pipe and flowed into the sump pump. Replaced the old basement window and placed concrete around it. Installed a sump pump, placed the pipe through the wall, placing the water exit pipe into a flower bed. Adding a circuit breaker dedicated to the sump pump. They described everything they were going to do prior to the job and everything they did at the completion of the job. Also, explaining how the sump pump worked. The total cost was $4200.00. The best part they cleaned up after. Oh and before they did anything they placed plastic all around so as not to ruin anything in the basement. I did not have to lift a finger."

"They were really good. They were definitely punctual and certainly professional, but their pricing was a bit high. I found out after the fact that I definitely paid more than I should have. I would not go with them for an install again because they were very expensive. I would definitely shop around."

"The company replied quickly and gave an estimate as requested. We were quoted for 2 new shut offs and 3-5 replacement shut offs. The plumber only brought 5 fittings, but he gave me the option to run to Home Depot to get more... I was also instructed to replace a hose which wasn?t leaking until after the repair, but it was easily fixed when I suggested to connect the new hose to the pipe rather than to the leaking hose. Sharkbite valves were installed. If I knew they were going to be used, I would have done the work myself. The plumber was proficient with the Sharkbites, I just expected that a pro plumbing company would solder. When the plumber left, there were no leaks, and I didn?t feel like making an issue of the other 2 valves which I wanted installed."

At Pro Trenchless Services,and Contracting Genius LLC we specialize in sewer and drain problems that need more than a temporary fix. We help homeowners throughout Southeastern PA with drain cleaning, sewer camera inspections, hydro jetting, sewer repair, trenchless pipe lining, and sewer replacement. Our difference is our diagnostic-first approach: we identify the real cause, explain your options clearly, and recommend the best long-term solution for your home. With real plumbing experience, modern trenchless technology, and a strong commitment to professionalism, we help customers avoid unnecessary digging, reduce stress, and feel confident they hired the right specialist. \n50-Year Parts & Labor Warranty\nNot just a product promise.\nNot just a short workmanship guarantee.\nReal long-term protection from the company that installs it.