Best storm drain installation pros near Hatfield, PA

"Our basement has always been damp and, at times wet when the existing drain system silted up. With this year's high amount of rainfall it needed something better. After some research on the trusty internet and interviews and quotes from 5 different contractors, Paradigm and one other company were the only ones who really seemed to know what they were about. Both quotes were about the same in cost and scope. I went with Paradigm over the other company primarily for the sense of personal responsibility I got from Andy and Ross. As the owners, they clearly take great care and pride in the work their company does from start to finish. The job involved excavation around the perimeter of the basement, including an attached crawlspace and peculiar raised section of the floor. French drains with all the trimmings, including silt filters were installed. The existing sump was improved, a second sump added, and new pumps installed in both wells. The walls were wirebrushed to clear away the efflorescence and mildew, then spray treated. Sump drains were linked to the outgoing sewer hookup (which was a problem, more on this later!). Work was completed in about 2.5 days exactly on schedule. There were two problems that came up, both resolved satisfactorily. Firstly, the drop cloths that did a superb job keeping the house dust-free on day 1 ended up releasing the accumulated dirt and fine silt into the air on days 2 and 3 as workmen walked across them, coating the ground floor with dust. They took extra care in cleaning both before and after day 3, but I didn't identify the source of the problem until late in the 3rd day of work. In the future, I would suggest cleaning, or at least beating dust out of the drop cloths after each day's work. The foreman was responsive and properly apologetic about the problem, and they did a fine job cleaning up as best they could at the end of the job. The second problem came to light a few days later, when I was talking with my neighbor. It turns out that sewer hookups for sump pump drainage were explicitly *not* allowed in our area of New Castle County. The patchwork of municipalities, neighborhoods, towns, and the City of Wilmington makes this a non-trivial question, as some places forbid these clear water hookups, some allow them, and some even encourage them! Paradigm had initially gotten incorrect information when they inquired, but confirmed that the hookup would have to be removed to pass code in our specific location. They returned to move the discharge lines, and ran them out to grade on the exterior of the house. This ended up causing another problem: a couple days later I started hearing a loud "glugging" noise coming from the discharge line on the rear pump, which was not draining properly. We had a battery backup pump on the old sump pump, which Paradigm was happy to re-install on the new pump. However, the check valve on that 5 year old, consumer grade backup had started to fail and could not support the much larger column of water in the retrofitted discharge plumbing. Andy and Ross came out twice more to fix this problem, once to figure out what was actually happening and a second time to remove the faulty pump, and to shorten and properly pitch the discharge pipe. I was impressed by the owners' responsiveness and professionalism in addressing these problems, and have confidence they will similarly resolve any issues, however unlikely, that may arise in the years and decades to come."

"Very prompt and professional. Marcus and Roy completed the repair work, and additional sump drain work in a single day. Keven and Alex were very helpful in securing financing for the project. In all great job all around and we couldn’t be happier."

"I had a leak in a water pipe in the mother-in law apartment. Tried to fix it myself to no avail. I called and left a message around 10pm. Mike called me back at 7am and told me that they could come out sometime 10 to noon. Shawn and his assistant did a great job at a good price! I will be using Gallagher's for all of my plumbing going forward. Thank you Mike"

"Installed a new toilet in our powder room replace the guts in two of our bathrooms put new drain stoppers in both of our tubs and fixed the leaky faucet in our bathtub. They were very prompt with responding to my request to be contacted approximately three minutes after I asked they called they were out the following day and the plumber was neat courteous very polite explained everything in great detail and made every effort to get everything done in one day which he did All work was done I was very pleased with the excellent Quality work. I will definitely be calling them for any future plumbing needs I have."

"In the last few years, we've been getting huge puddles of water all over our basement floor. Never happened before. Some stretched all the way across the floor. Took hours of work with a shop vac to suck it up and days for the floor to dry. In mid-September, we hired Once & Done Waterproofing. They had the lowest price and specialize in our kind of problem. Work was completed in just one day and very tidily done. Very hard-working crew. But it was a leap of faith waiting to see if that work would be successful. Didn't rain for weeks after the sump pump system was installed beneath our basement floor. Weâ ve now had two really heavy rains. The floor remained bone dry after each of them. A little bit of water still did come in at the base of the outside basement entrance, as expected, but it got no further than the drain they installed in the floor at the door. The real test may not come until next springâ s monsoon season. But so far, so good. Based on preliminary results, I would not hesitate to hire them."

"Extremely professional, highly efficient, best value for new installation of a French drain. They answered all my questions. From the estimate to the finished product this was an awesome experience."

"Just finished having the drain serviced. Too soon to tell."

"Yesterday was one of the worst snow storms of the year.  
Then sometime during last night, our heater stopped working.  When we noticed it at 5:30am today, called Christian Heating and A/C and spoke with a LIVE operator. She said they would get the message at 8:00am.  Brian called back at 8:30.  He said someone would be out today between 9am-12noon.  The repairman, Charlie, called at 9:30 to say he would be here in 15 minutes, which he was.  It did not take him long to diagnose the problem, run for the part, and then install it.  He was done before 11:30!
Both Brian and Charlie were courteous and friendly.
I can't speak to the price, as I do not know what another company would have charged. 
(We also called another company.  Got a recording.  They called us back first, but could not guarantee anyone would be out until tomorrow.  So we got on their "list).
Had we had to wait until tomorrow, maybe pipes would have frozen and burst, and that would have been an additional expense and stressor!!!!
"

"Excellent work on installing an outside faucet. They came on the same day that I requested then. Will utilize their services in the near future."

"I highly recommend 1-800-Plumber+Air of Lansdale for any plumbing needs. Lou and Kefah are great at customer care, informing regarding every step of a project. Technicians Mikel P. and Kevin R. are very professional, courteous, work fast and accurate, and leave the work area clean. I also recommend the Jome Guard service which provides valuable benefits."