Get matched with top basement waterproofing pros in Bally, PA

"This is a professional customer oriented company, their representative Shaun quickly identified the issue facing us. He walked us through the pros and cons and recommended a course of action. The crew he used was well organized and efficient and accomplished the job well within schedule. The result has been most satisfying. I would hire and recommend Shaun and Once and Done Waterproofing to my friends and associates without reservation. Job well done!"

"Super professional, efficient, and great finished product. Weâ re very happy with the work and would definitely recommend this company to anyone looking for a basement waterproofing system."

"I had a serious basement flooding problem. I had my basement waterproofed 2 times. it didn't work! Basement Waterproofing Specialists installed a commercial drain system and after 2 years I have never had a drop of water they are AMAZING, thank you Basement Waterproofing specialists YOU ARE THE BEST!"

"This team was great. Tim did the initial site visit and explained everything in detail while drawing a diagram of the work to be completed. Crew was on time, friendly, professional and started work right away. Only about one third of basement needed waterproofing. If future conditions require additional areas to be waterproofed, I will definitely call Highlander."

"BQ did an excellent job of waterproofing our basement last year. The men were fast and efficient and did an excellent job, This year they inspected the basement and everything was fine. Thank you for a job well done. D. Roush"

Here at Zoom Drain, we are best known for fast response times and our ability to provide focused solutions to drain & sewer problems. If you are having issues or planning for future maintenance, call us now at 610-628-3360 for a FREE on-site estimate. From sinks, toilets and tubs to main lines and sewers, our team of drain & sewer professionals are ready to provide you with fast, expert services.

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"Positive: Punctuality, Quality, Responsiveness, Cleanly,Value Excellent experience with Tru Basement Waterproofing Inc."

"I am very relieved! A day or two after my foundation crack was sealed a brutal storm occurred.  I'm happy to report that there was not one drop of water in my basement."

"My experience working with Basement Gurus, especially Phil Thistle, was fantastic. Phil and the crew were very thoughtful and responsive from the moment I called basement gurus until the moment my installation in my basement was complete. I greatly appreciated how dedicated Phil was in answering my questions and checking in with me regularly about my concerns and how the job was going throughout the entire process. Would definitely recommend basement gurus for your waterproofing needs!"