Comfort Basement
About us
Comfort Basement is a family owned & operated business that specializes in basement and crawlspace waterproofing and foundation repairs of commercial and residential properties. We use the latest technologies available for repairing wet basements and problem foundations and we offer a wide range of interior & exterior water management solutions to address each customer’s specific waterproofing needs. Throughout the years our company has established an impeccable reputation for quality workmanship and excellent service at competitive rates. Headquartered in Hatfield, Pennsylvania, and offices in Philadelphia & Marlton New Jersey, Comfort Basement is known for its trustworthiness, reliability and its consistency in providing the highest level of service and quality in basement waterproofing and foundation repairs services. We service customers in New Jersey, Pennsylvania, Delaware and Maryland. Our core values reflect every aspect of the way we conduct our business with our customers. Our belief is to always do all things in good character, integrity and excellence. Award winning. Additional address - 525 Rt 73 N Ste 104 Marlton, NJ 08053.
Business highlights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 6% | ||
| 1% | ||
| 2% |
"Thank you for the kind review! It was a pleasure servicing you."
"We greatly appreciate the positive feedback! We are proud of our work and are glad we have shown you excellent customer service. Please keep us in mind for all your basement waterproofing needs."
"Thank you for your review. Here at Comfort Basement, we set high standards and aim for perfection, so it sadden us to read that you weren't pleased with the inspector that we sent out to meet with you. Please keep in mind that we are a growing company and are always recruiting new people. Though these individuals may be fairly new, we select those who share the same commitment to reclaiming basement space with exceptional customer service. Some of our staff members have 20+ yrs experience in basement waterproofing and we suggest having one of our senior inspectors come out to reassess your home and provide you with a proposal you can feel confident about. Best Wishes, Amanda Lopez Office Manager Comfort Basement -Making your basement enjoyable :)"
I received the report with a schematic of my basement and his assessment as a pdf on email. He included a detailed estimate for the work proposed.
I feel that I got a report and an hour of evaluation for $49 and it is fair.
"Dear [member name removed], I am sorry that you were not pleased with our price quote estimate, and I regret that we are unable to obtain your business and provide you with our services. Our pricing is a reflection of our workmanship and commitment to providing outstanding and permanent solutions to basement issues. We are not the cheapest but we are not the most expensive either; we try to maintain a pricing middle ground that fits the home owners and also provides good quality service. In this industry, unfortunately, you get what you pay for. Our exceptional reviews from customers who have hired our company in the past are a testimony to our work ethic. Our reviews have also helped us generate a great reputation through Angie's List, a reputation we intend on upholding, therefore, if you do plan on getting the work done, please let us know if there is anything we can do to help. Best Wishes and Good Luck, Amanda Lopez Office Manager Comfort Basement -make your basement enjoyable :)"
"We here at Comfort Basement take pride in providing excellent customer service. We are happy to have helped you make your basement more enjoyable. Thank you for your kind words and wonderful review!"
"[Member Name Removed], I would like to thank you for your positive review and the opportunity to serve you. Sincerely, Amanda Lopez Office Manager Comfort Basement -make your basement enjoyable"
My 88 yr old dad called me today, bursting with praise for the attitude, cleanliness, completeness, no-hassle, and cleanup of the job. He is a tough cookie and curmudgeon, so praise from him is quite meaningful.
Even little details like covering all the walking areas beforehand with cloth, and not leaving any waste in their garbage cans were a plus.
High recommendation.
I bought a $49 big deal for this service and it went perfect. We spent over $10,000 because we did not have any sump pumps for the basement and now we have five. It was a big project for the basement that needed to be done. It went wonderful
Licensing
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