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Recent Basement Waterproofing Reviews in Emmaus

• Air Care & Restoration Co Inc

  5.0

  I spoke with both the Owner and his staff, and not only were they extremely helpful in cleaning my ductwork and installing a high-quality dehumidifier in my basement, but they also were instrumental in helping me plan to have my basement sump pump replaced. Joe went through all the steps necessary to repair and fully waterproof my basement. His staff was just as helpful in educating me on the care and maintenance of my air duct system. Would definitely hire them again! Great jobshow more

  Ronald M.
• Baker's Waterproofing

  5.0

  Garrett was job Forman. He was very professional and took the time to go over everything prior to the work starting and then a full walkthrough and explanation when the work was completed. Garrett, Logan and Max were on time. Did fantastic work and cleaned up very well. We are highly satisfied with the job done and would absolutely hire them again to have more work completed. Definitely going to recommend Baker’s Waterproofing to friends and family. My father was a mason all his life and wanted to inspect the work when they were finished. He was very impressed. That’s hard to do so good job!show more

  Jessi O.
• The Crack Team

  1.0

  The Crack Team repaired a foundation crack in 2007 & the warranty for water leaking through the repair is lifetime and transferable. We purchased the house mid-2022, took photos & saw no deterioration of the repair. In December 2022, we noticed deterioration in the repair with leakage. I reached out to JM, sent before/photos, & his response was defensive and blamed settling and adverse soil conditions which he said voided the warranty. He states this without inspecting the repair. We learned that the owner of the franchise that repaired the cracked retired & Mr. M took over the territory. We hired a structural engineer to look at the foundation and cracks and his report dispels the theory of settlement and adverse soil conditions is weak. Mr. M called the engineer and tried to discredit his report. Although Mr. M is now willing to honor the warranty, I want another firm to do the repair and Mr. M to pay for it because after a series of e-mail conversations with him, he is a very rude person and frankly I do not trust that the repair would be industry standard. I see other folks have had good service with this individual; however, that is not the case here. Caveat emptor! Mr. M has given me 24 hours to accept his ‘offer’show more

  Brian L.
• Basement Waterproofing Specialists

  5.0

  We are very satisfied with our completed project. The Inspector was very Professional and knowledgeable he help us find the best solution for our basement. The installation started in a timely manner and the forman made sure to go over everything with me before and after the work was completed. Great company to work with from start to finishshow more

  Dana S.
• Basement Waterproofing Specialists

  5.0

  From the free consultation and estimate to clean up and send off these guys took care of my family, they didnt pressure me into anything and were very helpful and knowledgeable of their trade, they installed a french drain in my basement in about a days time, they treated my home and family like their own, one of the things I really liked about them was that they are a family/veteran run company, I highly recommend these guys if you need anything that they offershow more

  Jared B.
• Basement Waterproofing Specialists

  5.0

  The Basement Waterproofing Specialist's came to my rescue. After years of getting water in the basement I wasn't sure where to get help or a solution to my problem. At the Warminster home show I met Ken and he told me not to worry, and that they could take care of my water problem. Mark arrived on time to assess the basement and I signed up for installation of their waterproofing system with back- up battery. The basement was dry until another unrelated issue popped up causing water to seep in the basement and I called The Basement Waterproofing specialists for help. Mark was out within 24 hours and the team fixed my new problem within the week. I cannot say enough abpit the professionalism, timeliness and neatness of the job they performed. I have waited a year to give my review to be sure that the water coming into the basement was a non-issue. I am thrilled to say that my basement has been dry during these past few months of torrential downpours and rain spells. I cannot thank The Basement Waterproofing Specialist team enough and would recommend them for a referral in a heart beatshow more

  Susan E.
• Basement Waterproofing Specialists

  5.0

  A crew of 4 was sent with Sebastian as the foreman and they arrived at the time that was specified. They worked 11 hours the first day and through the weekend, finishing on 4/8/2014. I had a lot of storage and the crew moved it all as they worked. I can say that some items seemed to be just piled up on each other. Fortunately, I haven't found anything broken. We had abundant scaling on the walls, floors and some mold. We now have a French Drain and a sump pump (that can barely be heard when running). We never had water, just moisture primarily on the south side of the home. This home was built in 1922 and has stone/concrete walls, rather than today's cinder block, so they did a different procedure for the walls. The floors were painted with two coats of flooring paint. We asked if we could have what was left of the paint for any scratches we might make and they left a partial can, which is a Behr product and we can pick up more if necessary. The only complaints I had was the crew sometimes forgot to close the door leading to the basement. This was important to me as I have two indoor cats that are curious and I did not want them down there while the work was going on. They had the Bilco Door opened while they worked, so I didn't want the risk of the cats getting out, either. I specifically asked the foreman to speak to the crew abut this. The other complaint, which I hate to admit, was that when the men used the bathroom, they did not put the lid down, and they dripped on the rim of the bowl and did not seem to even notice, nor did they wash their hands afterwards. I think management should point these nuisance things out that when they are in someone's home, they should be conscious of these matters.. I did not tell the foreman about these complaintsshow more

  Carol D.
• Basement Waterproofing Specialists

  5.0

  The professional inspector from Basement Waterproofing Specialist (Adamm) was extremely punctual and professional when he first came over to inspect the crack. He went over the probable methods they use to fix such basement water leak problems and provided me with an estimate about how much the whole repair would cost. The method he suggested seemed extremely logical to me and made the most possible sense. My basement is unfinished and I was hesitant to put a sump pump in there as a solution to prevent future water leak into the basement. The solution Adamm provided was to initially fix the crack using Epoxy and hydraulic cement, followed by securing steel plates (3" thick) to the foundation wall over the crack to prevent any water entry into the basement. Adamm will also talk about how they have a "call in" price, which essentially means that BWS would provide you with a reduced cost estimate should you accept the offer and let them complete the job right away (within the next available date). As an individual, if you do not have any prior experience with the different techniques available to fix basement, approximate cost of how much it will take, it might seem a problem at that very instant. Once you agree that you will go with BWS, Adamm will immediately make a call to his boss and they will come up with a discounted price. The discounted price will only be eligible if you provide your consent to BWS taking up the job and giving Adamm 10% of the total cost as advance. Dont worry, you still have the option to cancel the contract and get back your 10% within 3 business days. This all being said, the price Adamm quoted for me initially was overpriced for the job (in the truest sense), but when he called his boss and offered me a discounted price of $2700, it seemed a very good price for the job they were going to do. Overall, BWS does quote a very good price if you decide to go with them right on the day of the inspection. Now to the job itself. It dealt with sealing a 8 ft crack with epoxy and hydraluic cement, followed by installing two 3" wide x 3 ft tall steel plates to secure the foundation. On job day, two workers from BWS showed up at exactly the time they said they would. THey were extremely professional. They segregated the work area, meticulously carried out their work. After each stage was complete, they called me over to inspect and to earn my satisfaction. They also found an additional problem in my garage and fixed it with hydraluic cement. This was not part of the contract, but they didnt charge anything additional for this service. The workers took about 4 hrs to complete the job. They cleaned up their mess after they left and I would say, they carried themselves very well and very professional. Overall, I was extremely satisfied with the quality of service provided for the price I had to payshow more

  Venkataramanan R.
• Basement Waterproofing Specialists

  5.0

  We had a long crack in the basement wall on the outside below a window well. We would have water in the basement through the crack when it rained hard. They dug down about 5-6 feet to the footing of the house, sealed the crack with a tar, sealed it with heat, used a stainless steel plate and bolted it over the crack, then refilled the dirt. Our house was built over a quarry, so it is full of large rocks in the soil. It took them a long time to dig the dirt out. They then cleaned up all of the mess, were very professional, and we have had NO water in our basement since. AWESOME companyshow more

  Debra P.
• Basement Waterproofing Specialists

  5.0

  I was very happy with everything with the exception of the day they were supposed to come, I took off work and they didn't show up until the next day. There was a miscommunication, but besides that I was happy with the service, it was a good investment and they cleaned up after themselves.

  Ann H.