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"Salesman Richard was great. Customer service needs to be more accurate in helping. Installers Andrew, TreCory, Tanner, Garrett were awesome friendly and helpful knowledgeable. Kept me informed of everything. Fast and clean up was good. Appreciate all they did I am sure I am going to very happy with the results. Plumber was very efficient appreciated his accuracy passed the inspection."

"The system is working great and appears to be just what we needed. It's new, so I can't really determine how it will preform long term - but comes highly recommended. 
We have nothing but good things to say about the responsiveness and professionalism of everyone we dealt with a Shiloh (i.e. the customer service person on the phone when you call, Misti, The owner of Shiloh, Mike, the salesman, Nathan and the installer, Judah).  
Two recommendations I would make.
1.  If you agree on a system - request it in writing.  The system we had installed is the top of the line system - but we had agreed upon a mid tier system to save $$.  Shiloh made it right with us and charged us the agreed upon price - but it would have been easier for them, and us, to have the system we agreed upon.  In the long run, the system installed will be a better product as it has a longer warranty and a few more bells and whistles. 
2.  If you have  new construction - have the installer come out and assess the place where it will go.  Nathan, the salesman is great and I am sure there is no one on the planet more passionate about the Kinetico system than Nathan.   However, our house was not quite finished and the tile was already installed and Nathan was a bit perplexed about where and how the system would be installed in our home.  The owner of Shiloh (Mike) actually came out and took a look and made the final determination. The install went perfectly and was super easy and efficient.
Judah gave a thorough demonstration after install and answered all of our questions.  2 days after install - Nathan came out and flushed the drinking water system for us and tested the water again.   Very very professional and would really recommend Shiloh.
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"I really appreciate how fast you guys were able to come out here and how cheap you were able to handle this problem. Everything about this experience has been wonderful. Every employee I met have been lovely and you guys have been fantastic to work with! I would absolutely use you guys again."

"Charles and his son Scott did an excellent job of replacing our old rickety porch with one that is much, much more solid. The challenges they faced included mucky soil due to a recently removed stump and an uneven concrete pad. Almost the whole project was done in the rain. They leveled the pad and built a great system of supports that widened our porch as requested and improved its appearance and safety enormously. All done on time and in budget. I highly recommend their services."

"Very clean and efficient would use them again"

"they are very nice they were here on time and they kept everything as clean as possible. They also do their jobs separately so you can do as much as you can afford at the time."

"There was some miscommunication between the dispatcher and I but the plumber that came to my house explained the issue and rescheduled me for the weekend. I explained the urgency of filling in the trenches and he accommodated my schedule, he was great to work with. He spoke very highly of his company, not something you hear everyday from employees!"

"Excellent work, and great guy to work with. He did everything that was promised and more! We Definitely recommend Robert for your remodel. (He can do everything (tear out, plumbing, electrical, framing and finishing) so we did not have to pay for any subcontractors)"

"The technician was very knowledgeable and did a great job. It wasn't cheap. But he got the job done and did it well, I think. We'll see how it holds up with time."

"The installers were so respectful of our house. They were neat and cleaned every thinh up. I love my walk in shower."