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"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"as advertised"

"They did a wonderful job, thorough in answering questions, they were polite and friendly. They first tried to troubleshoot the old air conditioning unit, they were very good in explaining about the work, and they help us realize that investing on our old air conditioning will not be cost effective, and that the explanation that they gave was very informative and thorough. They cleaned up after the service was completed and they just did an excellent job."

"It was the most unpleasant stressfull experience I ever had! We agreed for 250$, guy come out with Husky dog, was smoking cigares while working. He knew house size, was here before. After work was done he asked for 400$!! When I asked why, he started to bully me, moved big heavy card on our parking lot, then asked for 500$ , and my credit card number. He also was threatening me that he will come back and brake my gutters! Scam! Awful services, not professional at all."

"I could not be more happy with my experience with Twin City painting! They are professional from start to finish. They have so many years of experience in this area it shows in their work and end product! The communication was great from top to bottom. I had LOTS of questions and they were all answered in great detail. The employees are clearly engaged and honest. The salesman/estimator, Seth, was fantastic and then the project manager, Ian, was just a pleasure to work with. Very detail oriented and always goes the extra mile. The painters were efficient, friendly and did a fantastic job. They kept a very clean job site. I can't find an area of the house I'm not pleased with. They paint the house by hand and have an amazing 7 year warranty! Painting by hand is more expensive than painting with sprayers, but the qualify, customer service and long warranty make it more than worth it! I will use this company in the future and recommend to all of my family/friends!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"We had four area companies evaluate and quote the replacement of a gas floor furnace for our mill house. We have been very happy with the performance and lack of blower noise for the furnace, but it is difficult to find a company that still handles them. We got everything from "the city is going to condemn your house unless you do this or that, and you'll need to find another additional contractor to handle some of the work" to "we can't do the job without a large outlay to meet city codes". We were fortunate to contact Dave at AccuAir and he was both familiar with the furnace and was way ahead of the game on how to install the unit to pass the building codes. The team from AccuAir was extremely professional, personable, fast, and neat. The quote was ideal for our budget and the installation passed city inspection without a hitch. It was so great to deal with a company that knew what they were doing, weren't trying to upsell you into something expensive, and did not use scare tactics. We would not hesitate to use AccuAir again, and feel very comfortable recommending them."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."