Get matched with top window treatment pros in Gresham, OR

"Needed custom blinds installed on two bedroom windows, and the job was completed right on time and turned out perfect. We will use 3 Day Blinds for all of our future window projects. Process was easy-peasy from start to finish."

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"Leonardo has been wonderful to work with A great problem solver and very upbeat You see how much he enjoys his work We have greatly appreciated his attention to detail and his knowledge on a wide area of home construction and repairs."

"From consultation to completion, I was impressed with the results of my deck project. They worked within my budget and completed the job within a week. The overall quality of work and professionalism exceeded my expectations. Top notch all the way! Would highly recommend!"

"They contacted me right away, followed up timely, scheduled the job quickly, showed up on time, and completed our window repair quickly as promised, when promised, and for a reasonable price."

"I loved working with Book of Blinds. He gave me a competitive price. The perfect blinds arrived and were installed quickly. They look beautiful. I highly recommend."

"Lynn Lapping, one of the sales representatives, came to my house, measured the windows and the next day sent me a quote for blinds (Hunter Douglas Applause Line). During that first visit, she was friendly and provided answers to all of my questions. Two weeks later, I contacted her to come by and measure three kitchen windows, as I am planning to put roman shades in them. Lynn came by, but she seemed off, she was rushed, impatient and a bit rude. I had recently received a quote for drapes from another company and I asked her if she thought the prices were reasonable for the type of drapes. She was annoyed and told me that I should had ask her to measure those windows during her first visit to get a quote for drapes.  However, at that time, I had no plans to put drapes there so I could not have planned for it. I ignored her demeanor and attitude, we all have bad days, and so I assumed she was simply having a bad day.
I wanted to place a deposit for the blinds on the spot but she locked herself out of their system and she could not process my payment. She told me that someone would call me to get my credit card information, but no one ever did. I called her the next day to ask for the final quote and make sure everything was ready to go, she told me she would get the quote to me later that evening or the next day. She never did. I called the following day and left a voice mail for Lynn. The office manager e-mailed me to let me know that Lynn would be out of the office due to a family emergency and that she would contact me the following week to place the order. I e-mailed her back and ask her if someone else could help me with the order as I did not want to delay the process an additional week (lead time is three to four weeks). She told me that John the company owner would contact me to process the order. All of these e-mails were exchanged on a Wednesday. The weekend came and the owner never e-mailed or called me. On Monday I e-mailed the office manager to ask if someone would be calling me to process the order. I also ask her to let me know if they could not process my order so that I could find another provider. I received the following e-mail: "We apologize for the delay. Due to the scheduling conflicts with our designers, we will not be able to assist you with your order.  We apologize for any inconvenience this has caused." 
While I understand that family emergencies do happen, it does not make sense for a business to stop because one of their employees is unavailable. I am happy that my order did not get process through this company; I can get Hunter Douglas blinds for the same price with other providers. What would have happened if I had trouble either with the delivery, installation or quality of the blinds and Lynn was not available to handle those situations? Again, business continuity is a must for a company to be successful, business can not stop for one employee. 

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"A Professional Blind, Vertical and Drapery Installer. With 25 years of experience, Dan was able to make suggestions that were good ones. He really new a lot about installing curtain and drapery hardware, about placement and stackback on the wall for the best window application."

"Heather did a good job, on top of everything as soon as blinds were delivered. Price was great as well."

"I can’t say enough about The Custom Shade Company! Our consultant Zee was very helpful and knowledgeable while we were deciding which style and color to choose. The blinds were done earlier than I expected and our installer got the job done quickly. The whole process went very smooth thanks to Zee, I highly recommend."