"The inspection was scheduled promptly, the inspector did a careful and thorough job. He provided a somewhat dire assessment on the ant issues (I knew that we had a problem), provided a full suite of things which the company could tend to to extend the life of the interior wood structure and exclude pests for the longer term. Their use of all natural chemical control was a big plus. We signed a contract and the technician came a few days later. Unfortunately, the birds were "in" on that cool and rainy day so we decided to leave them to his second visit to complete the treatments/exclusion. The technician was polite, tidy, and willing to answer questions. On the second treatment day, the birds were out and the exclusion process was completed. They guarantee the work done for a year with the promise of return to address any issues. It is too early to assess the longer term run at this point but so far, so good."

"When we bought our new house the prior owners had monthly pest control that we just kept going.  Not good, the ants were more comfortable in the house than we were.  After 4 months we were fed up of having ants everywhere with no area safe place to hide from them.  I even moved my toothpaste and mouthwash to she shower after replacing them due to ants.   When I woke up to find ants still all over our bathroom I was done.   We interviewed many companies and liked Bug Zapper.   Their customer service was excellent.  They provided us with an informative e-mail on what to expect for our first visit and how to prep the area.  They inspected the whole house with us going over the problem areas and how they would address it.  They provided both a written and e-mailed detailed copy of what chemicals were used and to what areas.   We love them!   Since they return  every 2 months, the price only came out to be 2 dollars more than our prior service.   We have been using them for at least 6 months now.   We have not had an ant return!   I feel for the prior owners that didn't have the pleasure of having Bug Zapper.  It has been wonderful!!!   
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"When called to make an appointment, the customer service was great. The technician that came out was thorough. The fee to spray the house one time was a little steep, I still had some pests hanging around but not nearly as much as there was before the spray. I would consider using this company again but I think I would call around to see what other companies charge for a one time house spray."

"Recent purchases for termites and pest control. Time will tell if they got it right."

"Friendly and knowledgable about pest control and solutions."

"They came out and sprayed the outside of the home and under the crawl space. The person who took my order on the phone promised that the service provider would leave a special spray for bugs that was eco-friendly. The provider said this was not available in the northwest yet. He said that other people had told him the same thing. False promise?"

We're a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction!

"They have been very helpful. The refrigerator we had, had a control panel that they could not replace, so they gave us options and we were able to get a new refrigerator. They have saved us a lot of money over the year. They probably saved us $5000 on an AC issue. They are very prompt at responding and have been very professional."