Get matched with top window shutter repair pros in Estacada, OR

"Did a great job, and promised a lifetime warranty free parts and labor if any repairs were ever needed.  I did have a few occasions for repairs, got an appt not more than 1 week out and all was well.  One of the blinds broke last week, I stopped by to make an appt and was told that a service call was still free, but there is a separate "trip charge" of $50.  I can avoid that charge by bringing the blind by, but still a repair will take two weeks.  Without a blind in 90 degree weather on a western exposure window. 
To make it worse, I just bought another blind from them in November 2013 and was promised the same free service for life - today they told me that the free service is for the first year, and then a $50 trip charge applies.  I am so very unhappy.

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"Eugene was wonderful.  I got several bids from other people to refinish and install hardwoods and his was the best. He was courteous and a pleasure to work with. He was onsite everyday the work was done. He refinished existing hardwoods throughout the house and installed new hardwoods in the kitchen and dining area. He was able to match the old wood with the new perfectly. I will definately use him again when I do my bathroom remodel and kithchen countertop.
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"I had a great experience with Lifetime Windows and Doors. I worked with Matt to purchase and install a new front door. I love my door and the accent glass, price was as expected, installation was smooth, good communication, and everyone is so nice. I would work with Lifetime again for future needs."

"David and his asst, showed up on time and his estimate was spot on. We had a couple of issues that came up, but he worked through them in a professional manner and did so with some creative solutions. I would hire him again. His work was very meticulous and extremely sturdy. One of the BEST on Angies!!!!
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"Kurt installed blinds throughout our house including our living room skylights. Kurt proved to be a big help in choosing blinds that we love and was very communicative throughout the process. He was dependable, amiable, and professional. Will happily recommend Book of Blinds to anyone seeking new window treatments. Weâ re very happy customers!"

"Jon ‘Saved the Day’ when I accidentally backed into my garage door and it was stuck open on the weekend before Christmas. Even though it was late in the day, he agreed to come out and fix the problem, since I was leaving for the Holiday and didn’t want to leave the door open while I was gone. He returned the following week and finished the job without my having to replace the garage door. I highly recommend Jon. He is knowledgeable, caring, and professional."

"Well, the place looks nice - bottom line. The problem is I had to watch them like a hawk. 1). They prepped the house without any mildew remover. They were all set to paint over serious mildew in several areas. When I called Tyler, he said the mildew preventative in the paint would kill the existing mildew on the house. Well, I've read that isn't true. It doesn't kill what's there, it prevents more. Anyway when I protested Tyler instantly sent someone around and sprayed with a mildew remover. 2). I was clear as crystal - do not paint over rotten wood. Tell us so we can have this corrected. They painted right over obvious rotten wood in several areas. I called Tyler and he immediately sent out a first-rate carpenter ( who I think is his partner) who fixed the places we pointed out. He said he's taken a walk around to check if there were any other rotten wood -- and said there was not. 3). We inspected -- which we should have done in the first place. We found multiple totally rotten shingles that had to be replaced. Again, we called and the first-rate carpenter came out and took care of it - fine job, too. 4). We noticed that the painters just ignored a front window and left a few areas of bare wood but the first-rate carpenter fixed that too when we called. So - we ended up, I hope with a nice paint job. However, the last time I had the house painted I didn't need to watch over the painters. They came to me whenever they saw rotten wood. They didn't dream of painting over mildew. They didn't just leave areas of bare wood. Innovative Painting Pro was several hundred dollars less expensive than our other bids and so I've learned a lesson. I'd again like to say that whenever I called Tyler and complained he instantly sent someone and they took care of everything. Every time."

"I cannot speak highly enough of Tom and Brad Green of Colonial Restorations. We have lived in our antique house for 16 years now, and like most old homes, some of its previous repairs were good, some not so good. Tom Green worked on this house for its previous owners, and his work was, by far, the best in the house. So, we continued to use Colonial - Tom, then Tom and Brad - as we learned the ropes about caring for an old house - our first house, old or new. Over the years, they have replaced sills and posts and beams, and rebuilt parts of our loose stone foundation. Most recently, they replaced the last original posts in our basement, (one of which was a tree trunk still with bark on it), including pouring new custom footings, in advance of our finally cementing the dirt floor. The work here is never easy - nothing is level, nothing is square - but the Greens' end result has always been beautiful - strong and made to last. Their prices are fair and without hidden costs....maybe not the lowest bid you might get, but you know it's a real bid that they will stand behind. They triage projects for us, giving us an idea of what other items will likely need attention in the next few years. We're not done with this house yet....we've never won the lottery, and there's always another repair..... and plan to use them again soon. I feel confident knowing that the next owners of this house, whoever they might be, will see the quality of the work and know that we cared enough to have the right people help us with the ongoing repair and maintenance of a 275+ year old house. I am a real person, a real customer, with no ties to the company, and was more than happy to write this review."

"I can’t say enough about The Custom Shade Company! Our consultant Zee was very helpful and knowledgeable while we were deciding which style and color to choose. The blinds were done earlier than I expected and our installer got the job done quickly. The whole process went very smooth thanks to Zee, I highly recommend."

"Well we had trouble scheduling at first. He was willing to work one day but I work nights and needed to sleep without hammering. I called him to say I had all the supplies ready and when I woke up a few days later I found he had called me mid day (10:30) to say his guys were coming over. Problem was I didn't have the supplies where they could get them as I didn't know he would be coming like that. I also thought HE would be doing the repairs but he had employees. The first employee he had working on the roof repaired it differently than we had discussed (he said he approved it as it would save materials and labor) and that placing two shorter boards on each end of the roof wouldn't effect the strength of the roof at all. I doubted this but am not a contractor. The employee he had start on the roof couldn't make it the next day (he was later fired for substandard work per another employee-Jason) so another carpenter came out (Aaron.)  Mark (the owner) had told me what I needed for repairing the facade on my outbuilding as well--in case they finished early on the roof. Aaron and Mark's project manager (Jason) tore off the facade and found all the supports were destroyed by carpenter ants, A simple fix turned into a major overhaul. Aaron was wonderful and they both worked hard. Mark had told me that it would be $3200-3600 to make the wall back to the way it was, plus the cost of parts. When the work was completed their definition of back to the way it was wasn't the same as mine. They never planned on replacing the dry wall or insulation. They were able to contact a drywall installer who was able to get the job done within a few days and they came and replaced the trim a few wks later.  Mark bought and placed the installation that night before so it would be ready for the drywall installation.
Mark and his wife were concerned that I was satisfied with the work & repeated several times that they would do what was needed to make it right.
My issues were:
1) the additional expense of drywall ($700)
2) The freezer I had out there had been stuffed full (had bought a new refrigerator & overstuffed the outside freezer during installation.) My neighbor and I had checked the first night to see if the freezer still had power (it did.) Evidently it was turned off sometime later and all the food (at least $400) was ruined. Mark didn't charge me for the trim or insulation to offset this.
3) After the trim was installed Jason left the plastic sheeting, paper floor lining and other products of construction as it was. It took me almost five hours to clean the mess up. I didn't call Mark about this as I was too angry at the time. He probably would have taken care of it himself.
4) I am caucasian. My teenage son's best friend is American but looks Hispanic. I've known him as a diligent student and caring person for six years and consider him my second son. Jason was looking at me and telling me the progress of the work as I was looking at the building. My son's friend came up and tapped me on the shoulder. I turned to look to see who it was & said hello. Jason laughed and said "Oh you know him? I thought he was going to jump you!" I asked him why he would say such a stupid thing--that this young man was like a son to me? I later told Mark and he said he had fired Jason & appreciated the feedback.
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