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"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Ruben and primary assistant were excellent to work with. Understood our new proposed design and added some good additional touches. All removal and prep were well done. Finishing crew was excellent. Ruben is very personable and communicates quickly on all issues."

"Wonderfully. Customer service was out of this world. They were fast and professional. I will definitely hire them again!"

"Jan. 27, 2025 I paid Mario $85 to pull some weeds at my mobile home (that was basically edge work, because i have an outdoor 'looks like grass' carpet covering all area and no plants or vegetation at all, so it wasn't a massive job). He suggested I pay him $85 for 2 visits (so the 2nd visit would be free). Then he basically just 'weed wacked' the weeds instead of pulling them up by roots (as I said I needed done). I didn't see this until after he left, when I went out to pick up weed debri he had left on the ground....and instead I spent over an hr now pulling roots growing under the carpet edging left behind. After few months of rain, huge weeds now reappeared, forcing me to do again (easier to pull when wet) because couldn't reach him for 2nd 'prepaid' visit! Now today, tried again to call, recording says 'no voicemail setup', & all sites advertised on say CLOSED all days/hrs w/no contact info. This guy now GONE & I paid $85 for a 30 min. weed whack job!??? Scammer??"

"They did an excellent job"