"The water heater didn’t need to be replaced. Appreciate Jason’s help, thoroughness and honesty. Will use him in the future."

"They arrived approximately 5pm. Said they were going to install water heater, expansion tank for $95 additional and a plastic drip pan for $76 additional. I informed them that I checked with the city building commissioner and was told I did not need the drip pan in an unfinished basement with a floor drain within 2ft of unit. Service man says no drip pan no water heater. It’s too late to call the city as they closed and if I knew it was going to be a money grab I could have purchased a water heater and installed it my self rather than sit at home all day waiting for them to arrive. Also the inspection failed because they failed to install the proper shut off valve. I appealed to the business owner saying I was not told nor is there anywhere on their web site mentioning this. He said I put a drip pan on every installation whether customer wants or needs it or not or city codes don’t require it. Lowe’s has a similar pan for less than $10."

"Our water heater started leaking late Saturday night. Mackin was there Monday to complete the new installation of our water heater. They did a great job"

"I called in to set up an appointment for heater maintenance.  A real person answers their phones, no automated voice w/ choices.  That's always nice.  They quickly handled getting an appt. time that worked with our schedule.  The service person showed up on time, was polite and completed their work in a timely manner.  As it turned out, they had forgotten to check our humidifier.  We called in, and they apologized and immediately sent someone out to check it out.  No problems.  After this, they came out for a maintenance check on the a/c unit.  Again, friendly service person who gave us some helpful info. on the life of our unit. 
"

"once scheduled they were on time and assisted with how to get the city involved when needing to have water shut off"

"On Thursday, the technician (David) came to my house to look at two projects: replacing a leaking electric water heater, and installing a new gas line (in my crawlspace) to my masonry fireplace so I can convert from wood to gas logs. He explained my options, and quoted prices for these options. I asked if he could do the work on the upcoming Saturday, and he scheduled this before he left! I ordered the gas tankless water heater and the gas line to my fireplace. By the way, I had 3 different plumbers look at this work, WyattWorks had the lowest prices. On Saturday David and Alex arrived early in the morning and worked past 6:30 PM to complete both jobs. The installations were great. Everything to code, and with neat, high quality workmanship and thoroughly tested. They cleaned up the work areas and hauled away my old water heater. In other words, a typical WyattWorks job."

"Pro got the job done and gave a fantastic price, was pretty professional. The only issue was that the water residue cleaned out of the water heater tank wasn't fully cleaned out of my basement."

"They did a quick and good job of replacing our water heater. Called again due to standing water in our yard after every rain. They came out and installed a drain and tied my downspouts into it. They also put the excess dirt against the house to improve the grading. I can say after the fall rains and the repeated freezing/thawing in winter that the drain has kept everything dry and we have had no more water issues in the basement. I would recommend these guys."

"Everything went great! We tried to see if we can fix the problem but we were unsuccessful. So we got on Angie’s list and we hired Mr. Rooter Plumbing. The technician came in, found the problem and fixed it right away. We will most definitely hire Mr. Rooter Plumbing for any of our plumbing needs. Thank you so much Mr. Rooter Plumbing Service for helping and fixing our hot water tank problem."

"Chris and his assistant did an excellent job of explaining the situation and options for repairing or replacing our hot water heater. In the end we chose to replace it and they were able to secure a new unit and install it within 3 hours. Would definitely recommend Chris and Tri-County Services and will use them again if another situation arises."