Best window and door contractors near Rome, OH

"Excellent process of custom storm doors for my very custom home! Highly recommend Window Expo to anyone wanting to add the lovely sprinkles on top of your cupcake, my new home! The team was stupendous! Asknfor Jeff to the professional install, he was extraordinarily kind, professional and respectful of my home and me! The whole team from meeting Will, Jeff and Bayland was fantastic and would welcome them back if any future architecturally designed, one of a kind doors were needed ..."

"Ryan and his whole crew were great to work with. We had a door and window removed from our home and a 8ft x 8ft slider installed. The attention to detail was just amazing. The new door looks beautiful."

"i first started looking for roof repair when it was raining and i heard a literal waterfall from the other room. above one of the large rectangular about 70" tall wall window there was water cascading in. i needed a few buckets and a mop, lol. the waterfall wall window is about a foot and half below the end skylight that is in the group of three. in addition i had two skylights that were leaking off and on from the skylight window corners also some single debris was slowly getting in being visible through the skylight shades due to loose shingles/flashing. the repairs that were done were replacing one sheet of osb under one skylight, flashing for all skylights, replacement shingles, and the replacement of 3 skylights. Kyle showed me on the roof that two skylights, the ones that were leaking form the corners inside the house sporadically were bad they had blown seals. the third skylight in a different area on the roof that had the bad/rotten osb board under it was not bad, all the seals were intact. the skylight was however aged and since the work that had to be done of replacing the shingles, flashing, and osb around this skylight, the skylight was replaced as preventative maintenance. the price to redo all the flashing and shingles when the window did eventually go bad would far exceed the $300 for the skylight. I was very happy with the expertise, professionalism, and friendliness of this company from Kyle, Blake, Juan, and Hector. (I am going by memory and am just not sure Juan and Hector are the correct names for the people who worked on the roof. I apologize upfront if I am mistaken I couldnt find it in my notes either.) from the multiple people i dealt with. this is a big company as in you will get moved from person to person. One person does estimates, one scheduling, and two did the labor on my job. Upon arrival Kyle did provide me with a referral sheet, which i did find a bit humorous because a company is not going to give you a referral sheet with any names and numbers on them who will give them an inferior review but that could just be my sense of humor. Although, it was an added touch no other company did it. Needless to say I did not call any of the referrals. I did look at the reviews on Angies list though before requesting an estimate. Kyle was able to point out the problem of the rotten osb under the shingles of the one skylight at the end that was next to two others. I did climb up on the roof with every company that came over as I am a single female most every company was surprised at this. I ask questions and do research ( I also appreciated that Victors was NOT sexist and did not treat me like a female that did not have a clue about anything builder related. Or ask to speak with my husband. lol, yes one company said that to me after I told them the leaks were not from condensation since being a female i would not know what condensation was or how to look for it. After all I did lay a tarp, make my own sand bags with about 400 lb of sand and hall it all on the roof myself to prevent further damage of a water fall pouring in the house during rain while i waited for estimates. ) Kyle was one of the the companies out of about 16 I had over for estimates. And only 4 of those even noticed that the osb under the shingles needed to be replaced. Kyle gave me an estimate with and without a roof tune up as I requested. the difference in price of the two was 1220 and the tune up includes only replacing 10 missing shingles and walking around the roof to secure any loose shingles looking for nail pop ups, etc. This seemed exorbitant to me. The roof is a large ranch but still those tubes of sealant cost like 5$ to 10$ at home depot. I did buy many tubes of that sealant and did the roof tune up maintenance myself after the repair was done. In all fairness the estimate was the highest that I received, the reason for the three stars on price. And you ask the reason I went with Victors being the highest: was that gut feeling, intuition, that told me they were going to be the company to trust in the long run. Remember only 4 out of the 16 estimates even noticed the osb needing to be replaced and at least half of the 16 didn't even follow through with giving me an estimate. [one company wanted to do a water test and charge me to pour water in my house to figure out the problem since they had no clue, lol.] Kyle gave me his estimate before he left. [another company, premier builder, were the only ones who told me that it was impossible to fix a repair of replacing a sheet of osb . Premier builder, who put the roof on and supposedly replaced osb when it was done, said there was no way to pull up singles without pulling them all up. Well i called Premier builder out on that he looked surprised when I told him all the other companies that I had come out had no problems doing it. And i had the original roof receipt, my late dad had in his files, that have on it 30 year warranty on materials and Premier builder did not honor it] There was incomplete information given or a miscommunication about using a credit card when i asked Kyle on the initial visit. I asked and he said he would wave the 3.5% fee to use a credit card. When I had him back to sign the paperwork to complete the project that fee was only waved if I went to Victors physical location to run the credit card in person. I live to far away to do that so opted out of using the credit card. One and only one of the other companies (not mentioned yet) that I received an estimate from did mention to me that the insulation under the rotten osb board may have some mold growing on it due to the leak first starting off as a slow leak before it was a waterfall. They said when they took off the osb if i bought some insulation they would replace any damaged insulation while they were doing the other work. When I asked Kyle back to sign the paperwork I did request if this could be done by Victors and he said that as a courtesy they would do it. Juan and Hector did replace one small roll of insulation. Thank you. No one wants a mold problem on top of all of lifes other problems. I don't really understand why all roofers would not mention this issue and do the courtesy of letting you buy your own insulation to save some money or charge a fee to do the replacement of moldy insulation. It doesn't seem like it would be the right way to do a job covering up potentially toxic moldy insulation or even moral to do so. Kyle also informed me when I signed the paperwork that the estimate was only for replacing 1 sheet of osb and any extra was 80$ per sheet. Which seemed pricey since its at least half that or less for osb at the store. Kyle explained it also included the labor involved, etc. Also on the initial estimate it never said it was only for replacing one sheet. I did get the initial estimate about a few months before I called to sign with Victors. I had a skunk infestation to deal with and a brother I had to go help paint and stain besides collecting all the other estimates. I do not believe Victors had my paperwork anymore as Kyle asked to see mine. It did not say anywhere on my estimate that it was only good for 30 or 60 days, etc. Well Kyle had to redo or verify the estimate to see if any of the prices on materials when up in the mean time. None did. The employees who did the work on the roof, Juan and Hector, did an excellent job. they were here when promised and the job did not take very long. I was surprised how fast it was, in fact. Juan kept me up to date on what was going on with the roof through the sky light holes while replacing them, lol, so it was easy. He let me know to lay down a blanket for falling debris, move anything below, and had me double check on the inside if the skylights were centered. He said it was centered on the outside. I did check and it looked like it but was hard to tell with the old moldings still in place. I said if he was taking the time to do that paying attention to the details and double check with me I trusted he was the expert. He also explained that the molding around the old sky lights was done on the inside as in not attached to the skylight itself and wo"

"I am very pleased with my new windows. I used Home Genius Exteriors to do my roof, gutter protection, and now Windows. This is an absolute amazing company, my salesman brendan was very helpful, Devan the Project Manager helped make sure everything went smoothly. Walter and Mike also from production were very friendly and professional. And Shawn, the window installer was polite,knowlagable, and efficient. And even cleaned up on his way out. Next on the agenda is to get a new door taken care of. Highly recommend HGE"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Great overall experience. Kevin really knows his craft and is polite, courteous, and professional! Definitely recommend"

"They were professional and installed 6 windows in about 6 hours. One window was cracked upon arrival. It was replaced within a month."

"$7000 for a simple door and $3000 per window? On an old mobile home? No thank you !!!!!"

"No issues. Easy to contact. They were running a little behind but phoned me twice to let me know where they were in the process. They were behind about 1 hour and were in and out of here in about 30 minutes. Great team!!"

"Tyler and crew were timely and very cost effective. They were there when they said they would be and had the best warranty for our application. We were very satisfied"