Founded 1990 • With Angi since December 2011
Service Provider Response
[Member Name Removed] called our company on August 3rd. His information was entered into our system and was set to be transferred to our sales team. During the time of this transfer of data, we had two staff members simultaneously call off work. Between these two call offs, Mr. [Member Name Removed]'s file was unattended to. A third member of our production team picked the file up a day later and tried to make contact. Mr. [Member Name Removed] was frustrated (rightfully so) we had not contacted him back yet. It appears our team did in fact drop the ball on this file. This is not something we as leaders of this company want to see from our customers. This is something we will most certainly work on in the future to ensure this does not happen to future customers. There is simply no excuse for our team not getting back with you sooner Mr. [Member Name Removed]. I am sorry we fell short and I hope you were able to get your situation handled. I appreciate your consideration of our company and I will definitely work with my team to find solutions to prevent future problems such as this. I wish you only the best, and I hope you give us another shot for your next project. Thank you for your honest and candid feedback. It will certainly help us grow stronger in the long run for our future customers. God Bless you and your family! ~ The Frisby Family.Angi Certified
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Angi Certified
Don't Just Waterproof it, AquaProof It!! With over 35 years experience AquaProof is the leader and authority in repairing all your basement waterproofing, drainage, and structural repair needs. We are fully licensed, insured, and follow all safety requirements that exceed OSHA standards. We have won the Super Service Award on Angie's List from 2006 to 2015! We offer a senior citizen discount of 10% up to $850. AquaProof will customize a solution to fit your specific needs. Job Minimum of $2,000. Â
Angi Certified
EverDry of Cincinnati is a full service basement waterproofing and foundation repair company. Our patented multi-step system is chosen by the vast majority of out customers. Â