Get matched with top glass block pros in Nova, OH

"Job well done. Pleasant to work with."

"Ron & Ryan arrived within their starting time, removed all the old windows and installed the new ones for our basement. They were pleasant to speak to, knowledgeable about their job and helpful in answering my questions. It was hot all day but they both kept moving and knocked it out. It was about an 8 hour job. Highly recommend them and GlassblockHQ!"

"Jacob is the best in the business. It’s very comforting to know I have a reliable contact for whenever I’m having any basement/water issues or any questions. He also has a lot of references for other projects. 10/10 recommend. Thanks again Jacob!"

"BUYER BEWARE: I purchase a custom door from Pella back in Nov 2021. The salesman was great, and he took a credit card payment for half the amount (3750.00) before leaving and scheduled my install for June 2022. There was a delay in getting the door put in, but the day that it was put in, 2 men showed up. One was younger and the other was an older gentleman. The older gentleman did not speak English, so I communicated through the younger man during the process of install. When install was over, the younger man asked how I wanted to pay. I stated that I wanted to pay with credit card. He informed me it was too late in the day to pay with card (Why didn’t he ask me prior to them shutting off payments? How would I know there was a deadline when I paid the deposit even later during the initial payment?). He asked if I had a check, and I stated no, that my checkbook was at the barn where my daughters horse is located. He mentioned that I could pay the next day over the phone, but it really needed to be settled that day. So, I went into the safe and got out 4000.00 I had from selling our previous family horse a few months prior. I put the money in an envelope and walked it outside. The older man was loading trash and debris into the back on the truck, and I handed him the envelope and told him thank you. The envelope contained the payment and a 250.00 tip, due to the guys working outside in the heat all day. He shook his head and smiled and we went our separate ways. About a week later I get a phone call from Pella asking for my payment. I explained that I gave the older man cash, and the situation. They stated that they would check with the installers and get back to me. To my surprise, they called back and said they didn’t have the money!!! I was shocked! I told them that the man was loading trash when we gave it to him, so maybe it ended up in the back of the truck. They checked into that, and found out that it had not. At this point I am starting to realize I was stolen from by Pella employees/contractors. Did the guy not tell me about the credit card machine so I would have to pay another way? Did the man I gave the money to think it was all a tip because he couldn’t speak English and didn’t understand me? I am very upset. About a week later I get a call from someone from corporate telling me I have to pay the balance or they will be taking me to court! WHAT? Your installers stole from me, and now you are requiring me to PAY again? I am just a single person, this is a HUGE company. 3750.00 is make or break for my family. This company makes millions. And they are coming after me for money that their installers did not report as paid? I am not sure what kind of company abides by this lack of morals and customer services, but I am appalled. I would recommend that no one use them, unless you want to be scammed, stolen from, or gone after in court to repay something you already did. DO NOT BUY!"

"I ordered a small replacement window February 8, 2023 and was told the order would take 4-6 weeks to come in. I'm on my 8th week and the person answering the phone will only tell me, " we will call you when the order comes in". They refuse to call the manufacturer to ask when my order will be delivered. A simple phone call would rectify the situation but they refuse to do so."

"The worst experience of my life. We signed a contract for supposedly CHAMPION siding. The salesman gave us Champion siding brochures and went on to explain why Champion siding( factory direct) was the best siding on the market. They were thousands of dollars more than the next quote but we thought we were getting better siding and insulation. They delivered the same siding all the other s had quoted from a local lumber company. When we called to complain they did not care and refused to cancel the contract without us losing our 30% down payment. Like it was our fault. When I threatened legal action they said I would never be able to prove it in court. We were stuck and got screwed out of thousands of dollars."

"This company is a joke. Steve is a snake oil salesman who pressured us into a $10k job. He came out and misdiagnosed the problem resulting in him switch the plans several times. When it came time to get the work done, my brother and I had to finish the job. If your job is to take water from the foundation how is exterior work not included in the quote. Furthermore, Steve has ZERO man management and LIMITED knowledge of his field. His crews have no idea what they're doing, and his front office is a joke. I had to explain to them that they do indeed make male pipe fittings despite Steve and his associates persistence that they don't. If it's a choice of having water in your house or working with these jokers l'd recommend just letting the house fill with water. Pathetic, unprofessional, and a waste of time and money. SMD Stevie."