Joyce Windows, Sunrooms & Baths

New sliding door, best quality and awesome install. These guys are the best!

First, I’ll qualify this by saying that I am a very particular customer when it comes to home improvement projects. If I were rating on just my last experience, I would be giving five stars, but I’m only giving four because the original installation of my entry door was not done properly. There were several issues with the door alignment and functionality after the first install. I contacted the company and they sent a technician out to evaluate the door. He had to order a few parts and then returned at a later date to “correct” the issues. As the weather turned cold, I could feel a significant draft from the lockset all the way down to the floor and across to the hinged side. Again, I contacted the service department and another higher level tech was sent out. While he was unable to solve the problem, he also acknowledged that there definitely was a problem. The company ordered a new door frame and said that they would reinstall at my convenience. I opted to limp by through the winter and seal the drafts off as best I could. Once the weather broke this spring, a different crew was sent out to remove the old door frame and reinstall the new one properly and rehang the original door. While, I haven’t had cold enough weather to determine whether the problem is truly resolved or not, based on the operation and appearance of the door now, I do believe everything will be good. I think the true mark of a company in this space is far more than just great reviews the first time around. I think that their willingness to work through issues, recognize when they need to make things right and follow through to do so is just as important, if not more so. I would absolutely recommend giving them an opportunity to do work for you.

The entire transaction, from estimate meeting, to project progress updates, to installation was handled professionally and efficiently. I'm very happy with the entire process and the end result. The new exterior door is so much nicer than my old one. Mark and Adam were consummate professionals, and did a great job cleaning up when they were done with the install. They even accommodated my need to leave for a lunch date; got me on my way right on time.

Very professionally completed. Installer was on time and completed work very nicely.

Mark and Adam installed a patio door for me and did an excellent job. I love it Every window and three doors in my house are from Joyce. They are local In Berea

They did a great job from start to finish

Friendly, courteous, flexible, and quick

The pro from Joyc e windows were efficient, kept in touch through text and email. I couldn't of asked for a better company to have windows put in. Thanks Joyce windows your the best

I had Joyce factory take out my tub and enclosure and install a walk in shower. They did an excellent job and were very good at the clean up.

This company does a really good job of meeting with expectations and working with me to resolve any issues

Gave a good price. Did excellent work. Would recommend

No comment

It took longer than planned, but beautiful results. We picked the right folks.

J.P. Vertucci came out and fixed our door and he was great!

My installer Nick was very efficient, timely, professional and cleaned up daily. I love my shower

Just hired them and I am so excited for them to redo my bathroom!

Mathew was the installer and did a professional job as well as the clean up afterwards.

Quality materials & workmanship.

They would not even start the work after you sign the contract and give them a down payment.

The shower is beautiful, the installer was fantastic. The salesman not so much. He convinced me I had mold and high humidity behind my walls but when the walls were down there was no humidity and no mold. Disappointed that he told me that .

Excellent workers. Asked and answered all my questions.

The shower turned out great. Still waiting on a back ordered shower head but overall satisfied.

Worked to get us a good deal

Job completed in timely manner. Cleaned up after. Love my shower

Have only talked to the sales person Bob, very nice, very professional, very knowledgeable. Am going with this company. Have not started job yet. Will post another review upon completion of the job