Get matched with top floor polishers in North Olmsted, OH

"Cleaned our office in a courteous and professional manner "

"We hired K&J for a move in clean after we bought our home. They were very responsive and easy to schedule. It was a flat rate of $200. Which was much lower than other competitors we looked at with no charge for add ons. I discussed that I wanted kitchen, bathrooms and all other rooms clean, dusted and vacuumed. Also that I wanted baseboards and inside the cabinets. No basement or garage needed. They said, no problem! They arrived on time and stayed for a couple hours. The next day I questioned what they did during that time. There was food still found in drawers and cupboards in the kitchen, the floor was filthy, the windows were not cleaned neither were the blinds. I have attempted to contact them and their mailbox is full. I have never been so disappointed. I do not even know what I paid for. I would NOT recommend this company."

"When I first bought my house in 2018 it was very outdated and needed a lot of flooring done. I went online and all of the reviews for Frederick's were reassuring that they would take good care of it. My services were preformed in late 2018. I'd like to say I had no problems with the installation or service of those who came to my house. They were professional and even admitted when they accidentally broke one of my windows and paid for it. My issues are with the business itself. There were a few mistakes with the vinyl flooring so my husband made a call to the store in 2019 (less than a year after the services.) After a few calls we finally were able to get Nick to come out to fix them. He fixed one mistake but said he didn't have the correct item to fix the other one. He told my husband he would call him the next day or later in the week. We never heard from him again.. I understand he is probably busy running the store so we tried to be understanding and starting calling the store again. We talked to Mickie several times and were told Nick would get back to us. He still has not.. My husband has continued calling and talked to other employees and still nothing. His call logs on his cell phone show he has called over ten times now. It is now 2020 and I've pretty much come to terms with the fact that my floor is not getting repaired.. Several months ago the carpet started bunching and needs to be re-stretched but I'm afraid to try calling back again. It's very upsetting. I would love to say I recommend them because the products themselves turned out lovely, but customer service matters."

"They were great, always on time, friendly, did a nice job, and they cleaned everything up."

"The crew was really friendly and polite, but we had the feeling they completed the service too fast, a little over 2 hours for about 2000 sf. They were not able to remove the stains in the living room, and only when my husband insisted they tried several other cleaning products that didn't work out. The stain was made the day before, when the previous owners were moving out. Then were ready to leave when I asked about the stain in one of the rooms. He said he couldn't get it out. My husband went to Walmart a week later and bought some cleaner and with almost no effort removed the stain from the bedroom and lightened the stain in the living room. It was really disappointing and frustrating to find that stains were left that were easily removed with a common cleaner. Also, when my vacuum arrived and I was able to go clean the carpets again, I found many dead bugs along the baseboards. I get their machines are big, but couldn’t they use a hand piece to vacuum these areas? I sent them a message to let them know about the service it was provided and they kindly offered to come back to clean the areas where stains were left behind. Truth is, if a proper cleaning wasn’t done in my empty house, I really don’t see what they could do now that all our furniture is in place. Never again."

"Ray and his team are miracle workers! Our home is a renovated 40's farmhouse with multiple additions. The basement (especially the "original" portion) had been pretty much untouched for decades before we moved in - we're talking junk, dirt, spider webs, bugs, etc. Ray and his crew did a haul-out of everything still remaining and then a deep clean with pressure washing/sanitizing. They also procured and installed steel shelving for storage and then organized the items we wanted to keep on the shelves. The basement is unrecognizable! We could never have accomplished this much on our own. The team was also prompt, polite, and FAST. I am amazed at what they got done in less than two days! Ray even fixed our broken screen door on his way out!"

"Everstone's direct, professional, and customer centric approach was a breathe of fresh air vs. competitors' sales focused model. There was great communication, both in proposal and installation phases. The focus on customer satisfaction was evidenced by the attention to detail and quality. Not to mention that the stone flooring should mitigate any future damage from water infiltration."

"OMG. Dan. Darren and Mike were wonderful. I can't believe the difference in the floors. They were very professional and extremely prompt. The value for the work that was done was truly unbelievable. I would highly recommend them. I wish we had found them sooner. Love my floors!!!!"