Empire Today - Cleveland logo
Approved Pro
Approved Pro

Empire Today - Cleveland

4.0(
94
)
Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Vinyl or Linoleum Sheet Flooring or Tiles Installation,

About us

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

Business highlights

Se habla espanol
66 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.094 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
23%
3
4%
2
2%
1
12%
Write a review

Filter reviews by service

Showing 1-25 of 94 reviews
Vicki R.
Apr 2025
3.5
Carpet - Install
Yes, I recommend this pro
Installers did a horrible job and didn?t speak English
Wendy D.
May 2024
0.5
Luxury Vinyl Flooring Installation (Materials Not Provided by Consumer)
The 2 guys that came to do the install kept cursing at one another. And I only had my floor not even 2 years and it started to come up and I contacted the company and they would not honor anything due to the warranty being up. I paid over 1600 dollars and now I have to have my floor all redone .
Wesley B.
May 2024
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Timelynand professional
Diane F.
Apr 2024
5.0
Carpet - Install
Yes, I recommend this pro
Had flooring installed in January 2024. Came to home on time and did an excellent job. Polite workers, and cleaned up when they left. Should I need flooring again, would call again and definitely recommend them to anyone.
Michael S.
Nov 2023
N/A
Carpet - Install
project is ongoing
Glenda S.
Sep 2023
5.0
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
They take the time to listen
Tim B.
Sep 2023
5.0
Carpet - Install
Yes, I recommend this pro
All OK
Crystal C.
Aug 2023
5.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Yes, I recommend this pro
$300
Excellent work thank you. Everything done in a few hours and work area swept and cleaned.
Jolene R.
Jun 2023
4.0
Carpet - Install
Yes, I recommend this pro
Quick install!
Denise T.
May 2023
4.0
Carpet - Install
Yes, I recommend this pro
Project was done 1 day
Steve S.
May 2023
4.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
They were very professional & went above on the quality of workmanship
Tanya A.
Apr 2023
5.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Yes, I recommend this pro
Experience was a pleasure did a great job on the gloors
April H.
Apr 2023
5.0
Carpet - Install
Yes, I recommend this pro
Nice job.. great carpet
Rose W.
Apr 2023
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Great work
William N.
Mar 2023
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Flooring not installed yet.
Michaela M.
Mar 2023
5.0
Carpet - Install
Yes, I recommend this pro
It was great and they were so fast and friendly! 10/10
Steven D.
Feb 2023
4.0
Carpet - Install
Yes, I recommend this pro
A little confusion with billing but we got it figured out. A little more expensive than I thought it should be. Good customer service, quick professional installation. I would buy from them again.
Pete P.
Dec 2022
4.0
Carpet - Install
They r kind of expensive
Karen L.
Aug 2022
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
They are the best. They use their own pros for installation & they are efficient & expedient. Sales rep was awesome (Noelle) & was very helpful by assisting me in prioritization & budgeting. A great team; everyone is on the same page, with the same goal: deliver an excellent product with superior customer service! ?
Tatiana E.
Jun 2022
4.0
Carpet - Install
Yes, I recommend this pro
Great work, poor customer service.
Carla H.
May 2022
5.0
Carpet - Install
Yes, I recommend this pro
My children loved the moment the carpet was laid and rolled all over the floor. They were very quick and professional.
Paul S.
May 2022
5.0
Carpet - Install
Yes, I recommend this pro
They subcontract the work out to their list of contractors. The people sent did a nice, neat and clean job. Clean up the area afterwards. No complaints.
John C.
May 2022
4.5
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
I would have liked additional floor patterns had been available
Sherry E.
Apr 2022
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
They come out and do the job accurately and ask questions along the way if issues come up.
Kristina E.
Apr 2022
5.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Yes, I recommend this pro
$6,000
Work was done within a week. Very well done
Showing 1-25 of 94

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire Today - Cleveland is currently rated 4.0 overall out of 5.

Monday: 5:00 AM - 12:00 PM Tuesday: 5:00 AM - 12:00 PM Wednesday: 5:00 AM - 12:00 PM Thursday: 5:00 AM - 12:00 PM Friday: 5:00 AM - 12:00 PM Saturday: 5:00 AM - 12:00 PM Sunday: 5:00 AM - 12:00 PM

Empire Today - Cleveland accepts the following forms of payment: CreditCard

Yes, Empire Today - Cleveland offers free project estimates.

No, Empire Today - Cleveland does not offer eco-friendly accreditations.

No, Empire Today - Cleveland does not offer a senior discount.

No, Empire Today - Cleveland does not offer emergency services.

Yes, Empire Today - Cleveland offers warranties.