Get matched with top basement leak repair pros in Medway, OH

"They done an excellent job. I would recommend them to anybody."

"Absolute WORST experience I’ve ever had with a company! They are extremely predatory and convinced my 63 year old mother that she had to sign the contract THAT DAY, and she didn’t even understand what she was signing! The first day they were scheduled to do the job, they showed up hours late, and said they “weren’t the right crew to do the job”. We then had to wait a couple weeks for a different crew to come, and when they came they said they weren’t the right crew to do the job either!! 2 weeks later, ANOTHER crew came and said THE SAME EXACT THING!!! So after 3 times of getting the runaround, I was completely FED UP with this horrible company and decided to cancel the contract. They FINALLY did let me cancel, but are demanding we still pay $600! After all they put us through over 3+ months, they had the nerve to charge us $600 for an outlet! PLEASE AVOID THEM AT ALL COSTS! All they care about is dollar signs, not about the QUALITY of their work or customer service."

"Everdry came to my home for a consultation, where we discovered a mold issue. We were informed that they would eradicate it, fix the leakage issue, and waterproof the basement. Upon learning this, we accepted their bid on July 28th. We were originally looking at starting the process in October, but they persuaded us to start on September 17th and offered us a lower price to start the process earlier. I felt like they were being pushy, and I was not prepared for them to start that soon. On the day they showed up, I was going to take some time to clear the area myself, but they were being aggressive and told me that they didn't have time for that. I received a call from Cierra asking if her team had started the project or if I had met Malachi (the supervisor). I had not, but they did start the project. Malachi was supposed to walk me through the process, but he never introduced himself to me. On day two, my home health aid witnessed the workers smoking weed on my property. They also destroyed my lawn and did not dispose of their waste. They didn't let me know that they were leaving for the day or anything. On day three, they claimed that they were wrapping up the project. I finally met Malachi, but he still did not formally walk me through the process. He didn't explain anything to me, but he demanded that I sign their paperwork. I refused because I was not satisfied with the job that was done. I asked to speak to his superiors, and he verbally accosted me. When I checked the work myself, I noticed that the leakage issue was not resolved. I spoke to Ted from Everdry, and he admitted that the work they did was subpar. The following day, I spoke with Ted's superiors, and he also sided with me, but they did not offer a reasonable solution. I felt like I was being discriminated against because of my neighborhood. I also feel like they violated me and my property."

"Everything looks great. The team worked quickly and cleaned up the basement nicely "

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"I was quoted a price of $95 for cleaning 2 rooms - service was to include pre-treating, and cleaning under the couch/loveseat, etc. I was not home when the young child showed up to clean the carpet. Apparently he attempted to quickly run the steam cleaner without moving anyting (and without pre-treating). My wife asked about cleaning under the couch etc. She was informed that was the "next package up". The tech reluctantly agreed to move the couch & loveseat to clean under them. My wife asked about the stains that didn't come up in the high traffic areas. Once again, the tech claimed that pre-treating was included in the "next package up". When pressed, he agreed to only charge us $20 to get that area clean (instead of the normal $30). When he left, the carpet looked "OK" according to my wife. Final charge $124 - quoted price $95. I called the office and inquired generically what was included in the advertised package. I was told it included pre-treating and cleaning under the couch & loveseat. I then revealed that in fact I was inquiring about the job just completed, and the upcharges. KELLY - the phone answering person then switched her position and said we had to *ask* to get the furniture moved - no mention of any next level up package. After calling the tech she stated that he actually applied some special "enzyme", and that was $30. I never asked for any "enzyme" - I asked for the pre-treatment that ****I PAID FOR****. KELLY refused to make this right, and instead acted as if she could have cared less. Do yourself a favor - AVOID THIS BUSINESS AT ALL COSTS - they are *CROOKS* and *LIARS*. I have filed a claim with the BBB."

"They came on time and did a wonderful job"

"It is refreshing to leave a review that is not negative. Mike and his crew did an awesome job. They fixed 3 leaks in my basement. One leak gave them some problems but they came out promptly a few times and addressed the issue till it was resolved. That is refreshing and hard to find in the construction and service arena today. Mike has a knowledgeable and hardworking crew. They focus on the job but are still able to be personable and engaging. In my humble opinion you can’t go wrong with hiring Humble brothers construction company. "

"Easy to work with. Good communication. Very easy process and totally transformed my patio and porch. Ryan R and Bryan K did a great job for us."

"Mid-State Basement Systems came highly recommended by a good friend from Buffalo, NY and they did not disappoint. From start to finish they were very professional yet personable. Larry & Phil in the initial stages of the basement inspection and a reasonable quote. Silvino and his team who done the actual work was incredible, done with absolute excellence. They were here when they said they would be and finished the job a day ahead of schedule. I am thoroughly pleased with this company, first class. I highly recommend them if you need work done on your basement.******"