Barker Heating & Air Conditioning

Excellent work!

I called, told the person I talked to that my air conditioner had died and asked for a service call, even though it was late in the work day. They dispatched a serviceman who was very knowledgeable about air conditioners and who quickly diagnosed what was wrong with mine, Turned out that the motor had simply burned out. The gentleman had brought a new motor (which was good because it turned out that my motor had died, after years of use) and everything else he needed to replace the motor and do some other things that helped ensure the system would recover. And, of course, it did. The price for the visit and the work included a bump given that it was after-hours, which was fine with me. I went from wondering if I could get my air conditioner fixed by, say, Monday to realizing that it was going to be fixed . . . and so it was. Given everything he had to do to get the system working (the burned out motor was only part of the problem, but he took care of everything), I thought the price was very reasonable.

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The Barker technician arrived on time, quickly diagnosed the problem with our furnace, and was able to fix it with tools and supplies he had in his truck.  He also was happy to answer all my questions, and I am a very inquisitive person.

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Matt came and reviewed project.  He went back to office to price materials, and gave me a call back with price.  I said ok.  We set a date for repair.  They came promptly and made repair.  Everything was quick and professionally done.  Very pleased!

Service technician arrived on time.  He (Ray) inspected A/C and resolved several issues.  He was knowledgeable and professional.  He did not try to sell us a replacement system or parts we didn't need.  Very satisfied.    We will use Barker Heating & Air again when needed.

I've had my furnace inspected since we moved into this home 3 years ago.  For the first time, someone was able to tell me exactly how our unit works, (heat pump, electric/furnace, gas).  Not only that, everything was explained to me in terms that were extremely  easy to understand.  Now we are actually saving money and keeping our home warmer.
This company is an authorized Bryant Service Provider and provided me with wonder service and was extremely efficient..

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Explained the problem and fixed it.

I had four companies come out to give us estimates- all of them were good companies and responded promptly, but there was no question I was going with Barker.  Steve was thorough from the start and you could just tell he wanted things done right and perfectly.  We have an old house and there were a lot of quirks and odd issues that came up during the installation.  What they thought would take two days ended up taking four days- not because of incompetence but because they wanted to get it right when they encountered unplanned issues.  There were four employees from Barker that came to the house and every single one of them was professional and courteous.  Conversation between the employees was never negative or rude; they all treated one another and us with respect. I would hire this company again and again and will refer them to friends any chance I get.  Can't say enough about them.  They are just completing the install now and I have no question that if issues come up in the future they will be responsive and well worth the cost.

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I would rate them highly. They're a pretty good company. The initial person I contacted was very helpful and knowledgeable. He made good recommendations as far as the unit I needed. He didn't oversell me, that's for sure. Another thing that impressed me was that after the work was done, the person came by to check on the installation. They were very professional. The price was compatible.

He cleaned all the heating coils(? |The furnace was not staying lit. When this happens it's usually the heating sensor has a build up and needs to be cleaned. This gut had already tAken the jet down before checking the sensor. He cleaned all that then went to the fan area  saying the motor is not running. He changed a part in there.  I knew what was wrong with the firman  but he was saying it could be this or this or this   So he's done, sits on his clipboard and was writing things down while looking at the furvance   That alone took 1/2hour.   And he really did not that neded him to fit infringe of the furnace. It was just a right up if the bill   So a $67 job from most companies cost me $164. Greedy and  dishonest.  NEVER AGAIN!!!

It went well. The serviceman was very nice and professional. About 2 weeks after they came I happened to look in our kitchen vent and it looked a bit dirty (cobwebs). None of the others looked that way. I thought I remembered seeing him clean it and maybe a spider could have moved in and spun a web that fast. I didn't call and report it, so they had no opportunity to do anything about it. That said, I'm not holding anything against them. I was otherwise very happy with the service.

Tech called on his way to my house. He arrived at the time he specified on the phone, however this was about 15 min later than the time I scheduled with the office. The 2 techs were professional and knowledgeable. They recounted the vents (I had one too many vents when I counted and they adjusted my price accordingly which was great). They explained what they would do and answered all my questions. Since this was a large job (I have 24 vents) I went back to work while they worked. I felt comfortable leaving them in my house, however we just bought the house and it was empty...so not really much risk. They called me when they were done and locked up after themselves (we have a lock box). Apparently the dryer vent was so clogged they had to disassemble the vent in the basement. When I went to check on the reassembly I could not even figure out where they took it apart. They were very clean, wearing booties in the house, and there was no trace of dirt when they left. Since we just bought this house my husband had removed some of the vents to paint. They were able to work around the fact that we had removed vents and sealed them off without leaving marks on our freshly painted walls. I was present when they were sealing off the vents, and I trust they actually cleaned our ducts while I was at work. :) But, overall this was a great experience. They told us about additional options but did not push us to spend extra money. I would recommend this company and would use them again for our next cleaning. Price was competitive with other reputable companies I called for quotes.

After being embarrassed by not knowing I should have cleaned off the accumulation of debris on the unit, built up since last winter, the technician cleaned the unit with the hose and checked the freon levels. He was polite and professional explaining what should be done in the future and he checked and reminded me to check all of the vents in the house.