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"He was amazing. Did a wonderful job. Highly recommend."

"Our furnace install was done professionally. The installers were great. I do not blame any of our problems on the installers. It is their corporate office and lack of concern for issues a customer has that will affect any future customers. They simply do not care. The day after our furnace install we received a text that stated "Anderson Heating, Cooling and Plumbing, and sister company A New Image Heating and Cooling are offering a FLASH BOGO! Valid this week! The Furnace is FREE when you install an AC! Call today for details.". I called immediately because we had expressed an interest in both heat and AC. I asked why we were not offered this BOGO when they knew we were interested in both and the sale was good for the week of our installation. We would have taken this deal and gotten both. I was told by the Mentor office that they were unaware that the sale text was going out and asked if I could give them a few days. The following Monday I did receive a call back and was told they would install our AC for $4,000. The original estimate was about $6,000. So they were offering to take $2,000 off to install the AC. My furnace was $5,695. Is this a deceptive advertising ploy to get another $4,000 out of us? I disagreed with this offer and was given a contact at their home office in Grand Rapids MI. I sent the info to Geoffery Kartes who is their Director of Digital Marketing in MI. That was four weeks ago and I have heard NOTHING from anyone. I even called Mr. Kartes and still did not get a call back. This is apparently a "pass the blame" situation where no one is willing to take responsibility. Associates in the Mentor office agreed with me, one of their associates even encouraged me to escalate my displeasure because he said this has happened before, yet nothing has been done. Maybe if they ignore me I will go away. I will not. I wanted to let potential future customers know this happened. I am also letting the BBB and the Ohio AG know. Thank you for taking the time to read this."

"Awesome job!"

"Reliable, Skilled, and Detail-Oriented – Highly Recommend!” Had them help with a bathroom remodel, and I couldn’t be happier with the results. From start to finish, they were punctual, respectful of my space, and extremely detail-oriented. They handled everything from drywall and tiling to fixture installation with real craftsmanship. What stood out most was how clean they kept the work area each day and how clearly they communicated throughout the project. The bathroom looks better than I imagined, and I’ll definitely be calling Home Project Relief LLC again for future work. Highly recommended!"

"DO NOT USE THIS COMPANY! They made a big mess in my basement ruined most of my family’s clothes then proceeds to argue with me and my fiancé about how they are not a cleaning crew when THEY MADE THE MESS THEM SELVES! All they did is snake a drain found out the pipe collapsed. Told me the issue the. Left me with the mess to clean up my self."

"As I requested they provided the cost for drain snaking upfront. A simple procedure that most others would not quote. (They wanted to do a separate "diagnostic" visit and additional fee. The work was fine. The technician very competent and concientious about keeping things clean. The only rub, they wanted $179 to put the toilet back in (way out of line). I think they could have told me. Nevertheless, I drove to home depot for a wax ring and had it done in 10 minutes. Overall, a 4 oout of 5. If they charged a more reasonable rate for reseating the toilet i would have had them do it, and would have rated a 5."

"They were great. Fast and reliable!"

"Drop Ceiling tiles replaced with new lighting added. Excellent job! Very neat and organized. Highly Recommend Jay! "

"Marty called me back within an hour and was at my house within 45 minutes. He quickly diagnosed the problem and fixed it quickly. Absolute professional. I would 100% recommend Marty Hones for appliance repair."

"The project went extremely well. Adam and crew show up and work. They are very neat, and keep the workplace clean. Adam explains everything that they will be doing and goes over the expense of everything, in advance. I highly recommend this company."