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"Crew did great. Very professional"

"We were initially Very happy with the work All-State Exteriors did on our roof this summer after some wind and rain damage caused leaking in our home. We experienced additional leakage after they had completed the roof and answered in a timely manner to repair the vents in our bathroom causing the leak. While initially doing the work on our roof, two of the guys asked to come in to look in our attic because they accidentally pulled out the roof jack, but we don't have an attic because it is a modular home and there is no access panel to the piping they accidentally pulled apart. They told us they were pretty sure they fixed it and we shouldn't have any issues. This should have been a red flag to us. As we enter the winter months, we turned on our furnace and it isn't working right.we call an HVAC company to come take a look and they verify there is nothing wrong with the furnace and ask if we had any roof work done recently. When we tell him we had, he looks at the roof jack and tells us that there are definitely issues with it and we should call the roofing company back to fix it as they should be insured against any damages they cause while working. We called a representative who we had worked with when we had the first issue after installation and he came out. He was here for approximately 20 minutes and told us it had to be with the piping and we would have to cut access to fix it and once the piping was fixed he would come out and replace the roof jack. My husband later that day cut an access point and nothing was wrong with the piping, this was confirmed by HVAC personel. My husband calls the same representative to let him know the piping is fine and the representative says he would be out Wednesday to fix the roof jack. It is Wednesday and by 1PM no one has came so, my husband calls the representative to confirm he was still coming out. This representative then says "Oh my manager forgot to call you let me have him reach out." When the manager calls my husband explained the situation and the manager asks "Why do you think that's our problem?". After more of a conversation as to why, the manager told my husband he would talk it over with the initial representative and call back. We are going on 4 days of using space heaters and no solution while the manager "talks it out with the workers because they are saying that didn't happen". Well, the manager called back and his solution was "If you buy a roof jack we will install it because my guy said that did not happen". My husband and I were both home when the installation was done and both know that there were 2 men looking to get in the attic because of accidentally pulling out the roof jack. I understand that you are roofers, but if you mess something up, fix it. Don't put that burden on your customer who trusted your company to do the work and not mess with anything else. I am highly disappointed in how this situation is being handled after a great first impression"

"They were great to work with. Only hiccup was having to add fire suppression per county inspectors. The floor to finish was all done within a reasonable schedule and professionally completed."

"Replaced dishwasher replaced garbage disposal. Great work great communication and on time and cleaned up afterwards very well. Will recommend and will use again."

"Tim provided an estimate for the project and it was completed within the estimate, plus additional extra jobs. Excellent work completed by Tim and his team, all whom were very professional and very trustworthy. With Tim you get the bonus of having a friend also. Work area was thoroughly clean after each step. I will definitely call TimCo over and over again."

"Handy7Will was a fantastic worker. He is very knowledgeable in all facets of home improvement. He works hard, and does not waste time. He has a great personality, and was very easy to approach about other tasks that I would like to have done at a later date. I would highly recommend him to any one who is looking for help with home improvement projects both inside and outside the home. "

"We are extremely pleased with the work Joe performed for us. He went beyond the extra mile to ensure the work was done correctly and professionally. Our main project was to install a portable air conditioner in a room with a casement window. We thought we would have to replace the window with a full-sized traditional window. Joe saved us an incredible amount of money by suggesting, and installing, a much-less-expensive option that works just fine. Furthermore, Joe readily agreed to another project and built a new picnic table bench to replace our dilapidated one and shored up our other bench. Joe patiently listened to our concerns, asked pertinent questions, and met our needs. He was always timely and personable. We look forward to working with Red Beard Capital, LLC again!"