JK Custom Builders LLC

Customers beware! This review is for JK Custom Builders located in Arcanum OH. The Owner/Operator is also the GC/estimator. We hired this General contractor to complete a 16x30 addition onto our home. This entire project was a disaster from the start to an incomplete job. We eventually had to fire this contractor as they are incompetent and do a very poor quality of work. They failed the rough inspections due to poor framing issues and attaching the new roofing to the existing structure. The roofing that they installed was completed twice and by 2 different roofers and will still needs torn off and reinstalled. This contractor refused to complete the roof per current code requirements. They even tore off the existing chimney and tried to rebuild this due to poor planning. This will need to be reframed and rebuilt as the replacement they provided is completely out of plum and is missing the proper flashing/chimney caps. The contractor also destroyed items and would not repair and resolve issues around the property. Due to poor planning our existing basement flooded with water and mud during a rain storm. All carpet will need replaced and we have driveway that was cracked and damaged. The driveway that was damaged was not even near the home and project. The GC refused to acknowledge the damaged. This was due to where he wanted to put the temporary water closet away from the jobsite. We have all items documented and photos taken! A total review process of this company would fill a book! This GC should be avoided for any project! He will belittle you and act as though he has done nothing wrong! I wish I could post all my photo evidence within this post! I also wish I could leave ZERO STARS!

We could not have asked for a better experience. Jon and his crew were exceptional. Excellent communication throughout. The completed porch exceeds our expectations. We would not hesitate to work with this company again.

The weather did not cooperate so more yard repair is needed then was expected. However, Jon worked with us and came back to make sure the work was what we expected on the window.

The team came and worked fast and clean. Very happy with the finished job.

Company has done multiple projects for me and it has always been a professional and good quality experience. Highly recommend.

Excellent. Timely, hard working crew. Arrived when they said they would and did a great job.

It has been great having these guys around! They are very knowledgeable and quick to fix all of your concerns. Highly recommend! I absolutely love my addition, it has been great having much needed space!

JK Custom Builders turned our neglected 120 year old farmhouse into an updated home for our family.

I hired JKBuilders to replace my roof on 2019 and the team did and amazing job in a timely manner so I hired them to remodel my rental. This team is consistent! I highly recommend this company!

Great communication even with inspection delays and other questions - responded back within 24 hours . My family and friends commented how great the deck looked and excellent construction quality .

Outstanding in every way. Jon & his men were great in communication and accountability in every way to get our project done in time & cost efficiency. We are so pleased.

Considering it wasn’t something we WANTED to do, your Co. did well. Health Dept. not so much.

They did an excellent job. They do the work to my satisfaction and good at follow up. I would definitely use the service again.