Founded 2010 • With Angi since December 2017
2022 Super Service Award
Service Provider ResponseThanks sir . In these rather uncertain times , we take it very serious and are honored that folks want to have us do their projects . You and your wife were great to work for . Looking forward to the next couple projects we just quoted !
Service Provider ResponseNicest lady ever …. Would love to be of assistance again any time ! Thank you for the business !
Service Provider ResponseThank you for trusting us with your home …. We were honored to do the various projects at your place and would be grateful to come back !
Service Provider ResponseAmazing review … could not ask for anything more . Also loved working for the VANNS. Terrific people , great scopes of work that provided challenges , which were met with quick and precise remedies . Loved doing all of the scopes of work involved . You guys treated us like family. Even gave the guys drinks while working, and in general…. Treated myself and my guys with the utmost respect. Much appreciated.
Service Provider ResponseWith all due respect , the quote could not be reevaluated due to the ever-changing desires of the customer. Barry was out of town as he stated and Did try to contact him back, but we essentially needed to start completely over again. Which was not a problem, however, we wanted to do this via email to have record of the conversations in order to protect ourselves and our customer … our emails were not responded to. As the man above stated …. We did everything by the book , followed through, contacted him, had multiple discussions, emailed him to make sure we had an accurate assessment of the changes being asked for , and we heard nothing in return . To get a negative review for something involving these circumstances seams a bit uncalled for respectfully. As a business , we support Barry and have seen the conversations, phone call logs, and have witnessed how/why the quote could not be re-estimated . This was a rare case of simply not being able to provide numbers to someone due to the extent of changes and the lack of clarity we could ascertain. We value all of our customers no matter the job size/type. We will continue to do so moving forward . Thank you.
Service Provider ResponseWe came to find out that there were underlying issues once we started the job. Respectfully, the home owner did not make us aware of the underlying problems that her husband knew about .... which we fixed (improper electrical work.... not to code and dangerous), which we fixed for free. The drywall work was done well and pictures were taken as we typically do on all of our jobs. I am a little confused as to why we would have been paid and why I would have texts from the customer stating that they were happy , if the end results were as bad as has been stated. Jay (the employee on the job), was having some family issues (daughter was ill and in the hospital), which was explained and I asked if they wanted me to send someone else out to complete the job if it was desired.... the answer was no. The timeframe that it took to do the job had more to do with the electrical that the husband continued to state he was going to deal with himself, than it did us . We always give timeframes regarding start times in the morning when procuring materials, Jay was never more than 30 minutes outside that window . One of the days .... jay was 27 minutes late due to buying electrical materials for the job which we never were supposed to do. We did this out of kindness and trying to move forward. I am not sure what else we could have done at this point . I would hope that this review is not viewed negatively in any way. We are a multiple-time SUPER SERVICE AWARD WINNER, which is no easy task. We run a great business and strive for customer satisfaction, as seen in our other reviews. *Lastly, Jay did not smoke , he does not smoke. There was another contractor that was there that got fired. I can only assume this was the other contractors doing. My guys do not throw cigarette butts down on people’s property... ever. Thank you for reading .
Service Provider ResponseNot sure that I understand... my lady is an officer of the company. My lady went out to collect payment and customer stated she was thrilled. Also said that she was not sure which type of flooring she wants to put back in, therefore, she did not want the baseboard reinstalled. Even though it has been months later... I would still be willing to install the 1 piece of baseboard. We always strive for customer satisfaction. We always strive for an “A” rating.
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Health & Safety Measures
Friedman Home Improvement & Masonry is currently rated 4.7 overall out of 5.
Friedman Home Improvement & Masonry is open:
Sunday: 9:00 AM - 8:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 8:00 PM
Friedman Home Improvement & Masonry accepts the following forms of payment: Check, Financing
Yes, Friedman Home Improvement & Masonry offers free project estimates.
No, Friedman Home Improvement & Masonry does not offer eco-friendly accreditations.
Yes, Friedman Home Improvement & Masonry offers a 5% senior discount.
Yes, Friedman Home Improvement & Masonry offers emergency services.
Yes, Friedman Home Improvement & Masonry offers warranties.
Friedman Home Improvement & Masonry offers the following services: All types of services; Roofing, Drywall, Flooring, Remodeling, Painting, Concrete