Get matched with top gas log pros in Cleves, OH

"They were very thorough, professional, and prompt. Appreciated seeing pictures of the inside of the chimney and some recommendations."

"Highly recommend. Also have used them for duct work. Today I had a gas rep tell me I had a gas leak. Schneller and Knochelman came out to verify because they could tell I was upset. Made a special stop on his way home and gave this novice homeowner advice on where to go next. I trust them and refuse to use anyone else!"

"Excellent job, but hope the HVAC and battery were provisioned so that we don't need to wait or provide our own battery. Also, if possible, the technician can come near scheduled time, so that we don't need to adjust our work schedule."

"Zach did a fantastic job and was quick to respond with any questions I may have. We have hired Zach several times for plumbing issues and is always quick to schedule us. I highly recommend Zach to anyone needing an honest and great plumber!"

"We needed to check our water heater for leaks prior to closing the sale of our house.Joe Lay were out installing a new water heater and expansion tank the next day. The technician explained how all the components were supposed to work before checking everything so we both knew we needed a new tank as well. Outstanding, professional company. Billy was very respectful, knowledgeable and professional the entire time in our home. We would highly recommend Joe Lay and Sons for any plumbing needs."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"The company replaced my spark arrestor, on the chimney, in March 2026. In September, during heavy rains my chimney started leaking. I call Shamrock and they set up an appointment for September 23. The called and canceled that appointment and rescheduled for September 30. They canceled that appointment and rescheduled for today October 8th, 1-4 pm and never showed up. Very poor customer service"

"A little on the high side of cost but you get what you pay for and when it comes to a gas line you what it done right the first time!"

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs.\nIt is our mission to provide excellent customer service from start to completion of a project.\nTo understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.\nOur reputation is based on service, safety and quality, regardless of how large or small the job.

Todays heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!