Approved Pro
Oesterling Chimney Repair & Sweep, LLC
Brick or Stone Tuck pointing, Brick or Stone Siding: Repair or Partially Replace, Gas, Pellet, or Wood Stove Service,
About us
It can be a daunting task looking for the right contractor. We know every customer has different desires, needs and schedules. At Oesterling Chimney Sweep we have been offering good customer service for over 15 years. We utilize our expertise and the latest tools and technology to ensure your chimney and venting system are operating at optimal levels. We are CSIA certified sweep, member of the HPBA and a member of the BBB. Our services include: Chimney Repair and Restoration Chimney Sweep and Inspection Installation of Chimney Caps Rebuild Crowns Rebuild Fireplaces Rebuild Chase Tops Sales and Service of Hearth Products Water Leaks and Condensation Repair We have two stores located at: 209 N Walnut Street Batesville, IN 47006 Office: 812-934-3512 2360 National Road Columbus, IN 47201 Office: 812-372-3512 Email: [email protected] If you need any of these services at this time, please reach out to us via phone or email to set up an appointment.
Business highlights
45 years of experience
Services we offer
Rebuilding Chimneys, Chimney Cleaning, Chimney Repairs, Masonry Work
Accepted Payment Methods
- CreditCard
Reviews
4.726 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 26 reviews
Andrea K.
Oct 2024
Pre-Fabricated Fireplace Unit (Gas) Repair
Good communication and service
Marissa M.
Nov 2022
Chimney Cleaning and Inspection
Great company - did an amazing job
Toby J.
Jul 2022
Chimney Cleaning and Inspection
Prompt, professional service!
Ron B.
May 2022
Brick or Stone Fireplace Repair Service
Very good , courteous, patient and Efficient
Ann S.
Nov 2021
They were very thorough, professional, and prompt. Appreciated seeing pictures of the inside of the chimney and some recommendations.
Barb A.
Oct 2021
On time . Scheduled me same day.
Robert L.
Jun 2021
Brick or Stone Fireplace Repair Service
They were on time and after completing the repair, they took pictures for me to show the home buyer.
Amanda S.
Apr 2021
Brick or Stone Fireplace Repair Service
Did a good job.
Sherry E.
Jan 2021
Pre-Fabricated Fireplace Unit (Gas) Repair
Professional
Kevin Q.
Oct 2020
On time. Knowledgeable about inserts and helpful with recommendations for maintenance and care. Very clean job, went the extra mile to keep things clean.
Doug M.
Jul 2020
This letter is in reference to Oesterling chimney sweep in Columbus Indiana. I had a problem with my fireplace that I needed repaired, and their website said that they did chimney repair and restoration. I knew what the problem was and felt as if they would have seen this before. My first contact was by email, but I was not contacted so I called to schedule an appointment. I then sent pictures of the roof as well as a description of the problem, so that they would be prepared. Again no response so I called to make sure that the pictures had been received, and that the primary objective of this visit was to repair the problem, secondary was to clean the fireplace. The problem was that when the insert was installed, a large hole had been cut into the back of the existing fireplace so that a new flue could be installed. This area had not been sealed, nor had the chimney cap been sealed to the top of the chimney. The smell inside the house, as well as a blower door test revealed this problem. I had asked Oesterling to seal the chimney cap. What they did was to install a ¼â strip of insulation behind the fireplace surround. This did not fix the problem, so I complained. They did come out again but only proceeded to force more insulation around the surround, to the point it is visible from within the room. My next email asked if they had sealed the chimney cap to the chimney. No response. Oesterling had charged me for a level 2 inspection, which would include examination of the exterior of the chimney. Since they did not respond, it is doubtful that this was done. The problem has not been repaired, and I must now find someone else to repair.
Response from Oesterling Chimney Repair & Sweep, LLC
"I do understand your concerns of us not answering. I take full responsibility for not getting back with you in a timely manner. However, at this period we were short staffed because of the quarantine from the Corona Virus. My first and foremost dedication is to the safety of my customers and my employees. Being short handed is however not an excuse. We were following up after someone else that installed the insert for you. Why did you not call the professionals that installed your insert incorrectly? Also, we were told the air leak was coming around the fireplace opening. If you wanted us to remove the insert and redo their install why did you not tell us that? We do not have the equipment to do a blower door test. We thought the air was coming from around the insert?s surround. The 1st technician arrived to do the chimney sweep. At that time he noticed there was no fireproof insulation around the surround, thinking that was indeed the problem. I will return you $20 for the insulation via check. If we were aware that you wanted the insert pulled out to insulate the liner and firebox it would have been done. Just to make you aware, the cost to do the insert pull out and insulating would have been more labor, so more money. I apologize for the miscommunication on this project. I will return the $20.00 for the cost of the insulation around the surround. Matt Oesterling, Owner Oesterling Chimney Sweep"
Irish S.
May 2020
Haven't started the work yet, but very easy to talk to and answered all our questions. Anxious to get started.
Janis L.
Feb 2020
Pre-Fabricated Fireplace Unit (Gas) Repair
Came out to check my gas fireplace that wouldn’t remain lit. Found a faulty thermo-coupling and didn’t charge for the trip out. Waiting for the part to come in and then i can comment on the replacement.
Randy H.
Dec 2019
Pre-Fabricated Fireplace Unit (Gas) Repair
Happy with results! Very professional and informative! Reasonable price! I would recommend their services!
Jeff P.
Nov 2019
Oesterling was able to clean my wood stove and chimney when others said they couldn't. I appreciated that they did an inspection, and they gave me recommendations for future maintenance. And, they were very neat and clean. They are my new "go to" chimney service.
Jim E.
Feb 2019
Pre-Fabricated Fireplace Unit (Gas) Repair
Installed a part for a gas fireplace. Did a nice job and was prompt, knowledgeable and courteous.
Tina A.
Feb 2019
Pre-Fabricated Fireplace Unit (Gas) Repair
Nancy M.
Sep 2018
Abe was very professional, efficient and pleasant. Left absolutely no mess.
Nancy M.
Mar 2018
Very pleased with the evaluation performed, and am planning on having more work done by Oesterling. The scheduling was easy, and they were able to accommodate me quickly with an on-site appointment. My technician, Abe, was prompt, courteous, and extremely patient and informative in answering all my questions. The follow-up was similarly prompt and organized. I look forward to working with this company in the future!!
Ruth A.
Aug 2017
Karen D.
May 2017
Pre-Fabricated Fireplace Unit (Gas) Repair
The company is top-notch. From the first contact person to the workers in my home, I was given prompt, courteous and friendly service. They were able to come sooner than expected and were very thorough in their work. They showed respect for my home by taking their shoes off at the door, placing blankets down in the work zone and they cleaned up after they were done. Went above and beyond my expectations!
Kimberlee H.
Jun 2013
Brick or Stone Tuck pointing
They were very friendly and professional and prompt with all communications.
Andrew J.
Aug 2012
N/A
Very friendly and professional. Very reasonably priced as well.
Henry J.
Aug 2012
N/A
Brick or Stone Fireplace (Gas) - Repair
All communication with Oesterling Chimney Sweep has been prompt, friendly, professional, and informative.
William B.
Jun 2012
N/A
cleaned my chimney,told me what was needed to complete the job. i needed a new chimney liner, my chimney mortar needed replaced. that work was completed. also in the basement did work to flue pipe to make it up to code. i would highley recommend Oesterling Chimney Sweep,LLC to my friends and family or anyone who has chimney problems
Licensing
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FAQ
Oesterling Chimney Repair & Sweep, LLC is currently rated 4.7 overall out of 5.
Oesterling Chimney Repair & Sweep, LLC accepts the following forms of payment: CreditCard
No, Oesterling Chimney Repair & Sweep, LLC does not offer free project estimates.
No, Oesterling Chimney Repair & Sweep, LLC does not offer eco-friendly accreditations.
No, Oesterling Chimney Repair & Sweep, LLC does not offer a senior discount.
No, Oesterling Chimney Repair & Sweep, LLC does not offer emergency services.
No, Oesterling Chimney Repair & Sweep, LLC does not offer warranties.