Get matched with top water softener pros in Cheviot, OH

"Every once in a while, you find a company that still provides wonderful and patient customer service. Ohio Valley Pure Water is one of those rare companies. We had a consultation with another company that we felt was pushing only one brand manufacturer and system, so after reviewing what brand may be superior and reviewing Angie's List, we reached out to Ohio Valley Pure Water. The owner, Mike, promptly responded and arranged to come out and inspect our current layout. He patiently educated us about our choices, the available brands, and how to select the best system for our needs. He was very detail-oriented and pleasant to deal with. Unsolicited, he offered a nice discount if we covered all our needs with his products and services. After we agreed to his proposal, his son came out exactly on time on the service date (another rarity) and did a meticulous and fantastic job of installing the system. He also carefully tested it and then walked us through how to use the water filtration and softening system, and reverse osmosis system, and even filled out the warranty cards for us. They also scheduled us for their annual maintenance tune-up. A day or so after installation, Mike contacted us just to be certain we were fully satisfied and happy with our experience. I wish all companies were so fantastic to work with as Ohio Valley Pure Water, and I strongly recommend them. My only regret is that we did not install this system years earlier as the reverse osmosis system will remove pollutants that apparently Brita filters will not."

"Adrian was so very helpful explaining the options and nuances of a water softener system and whole home softener/purification system. He was not the pushy sales guy but explained our options and let us decide on which system we preferred in our new home. We decided to purchase a whole home water softener/purification system. I was out of town during the installation, and my wife was there for the installation of the system which was done during our move in week. She did not remember all the details of the system after installation due to all the chaos related to moving. Approximately six weeks after the system was installed, I called Adrian and asked if he could come back to our home and give me a tutorial of the system operation and its equipment since this was our first time owning this type of system. Adrian scheduled a follow-up visit the very next day and came to our home to explain the system, it's components and how it operates. I highly recommend this company."

"We hired United Plumbing to install a tankless water heater and new water softener. They were efficient and knocked out this job in a few hours. Very professional and reliable!"

"He knows what he's doing. He fixed the water shutoff and installed the new water heater in only a couple of hours. Worked smoothly with the city to shut off the water and get it back on after the repairs."

"We received estimates from multiple HVAC companies, all the estimates were within a few hundred dollars of each other, and all the companies installed reputable brands of systems. One of the primary decisions to pick this company over the others was due to more favorable financing terms. There was a small snafu with clearance of the water heater exhaust, which was noticed by the technicians before beginning the work. Ultimately, they decided to fix the exhaust issue, which included a lot of extra work, but enabled them to complete the installation of the new furnace within a week that the work was originally scheduled. And they did not charge extra to do this extra work, which is a bonus. The installers, Kyle and Hunter, did a great job, were very knowledgeable, and were very personable/professional. We would highly recommend to others."

"⭐⭐⭐⭐⭐ Great experience from start to finish! They did an excellent job replacing our water heater. They were professional, knowledgeable, and made sure everything was installed correctly. The work was completed efficiently, and they left everything clean when they were finished. We’re very pleased with the service and would definitely recommend them to anyone needing a water heater replacement or plumbing work!"

"Gave me tips for getting extended life out of my water heater."

"Nick was exceptional! On a late Saturday morning, he provided an estimate, and by 5:00 PM our hot water was restored. He also cleaned up the water heater area, demonstrated to us the tank lighting procedure, and was very pleasant and courteous."

"We needed to check our water heater for leaks prior to closing the sale of our house.Joe Lay were out installing a new water heater and expansion tank the next day. The technician explained how all the components were supposed to work before checking everything so we both knew we needed a new tank as well. Outstanding, professional company. Billy was very respectful, knowledgeable and professional the entire time in our home. We would highly recommend Joe Lay and Sons for any plumbing needs."

We are a family owned and operated complete home repair, maintenance and remodeling company. We have over 29 years of experience in residential remodeling, repairs, maintenance and construction. We believe in and provide premium craftsmanship for all of your home needs. We are professional, trustworthy and reliable. We service the entire Tristate area.