Get matched with top water softener pros in Hebron, KY

"Mike and his team were very responsive from my first contact with Karsare Water Systems. I had a water softener system that developed a problem. Mike came to my home to access my situation and to troubleshoot for possible causes. Mike was very proactive in attempting to determine if repair or replacement was best option and most cost effective. After considering 3 options provided by Mike, I elected to have my older unit replaced with a more efficient Kinetico water softener. Due to manufacturing delays caused by COVID, new unit delivery was delayed a few weeks. This was NOT the fault of Karsare. Upon receipt of new units in their inventory, company immediately contacted me to schedule install appointment. Technician arrived on time as scheduled and immediately went to work replacing my older water softener. Technician worked quickly and had new unit up and running in about 2 hours. Cleaned up area around his work space. Great experience from beginning to the end. Kinetico water systems are not the cheapest in the industry but provide a high quality water softener system for homeowners like me. Karsare is a very professional, knowledgeable, and customer focused company."

"Every once in a while, you find a company that still provides wonderful and patient customer service. Ohio Valley Pure Water is one of those rare companies. We had a consultation with another company that we felt was pushing only one brand manufacturer and system, so after reviewing what brand may be superior and reviewing Angie's List, we reached out to Ohio Valley Pure Water. The owner, Mike, promptly responded and arranged to come out and inspect our current layout. He patiently educated us about our choices, the available brands, and how to select the best system for our needs. He was very detail-oriented and pleasant to deal with. Unsolicited, he offered a nice discount if we covered all our needs with his products and services. After we agreed to his proposal, his son came out exactly on time on the service date (another rarity) and did a meticulous and fantastic job of installing the system. He also carefully tested it and then walked us through how to use the water filtration and softening system, and reverse osmosis system, and even filled out the warranty cards for us. They also scheduled us for their annual maintenance tune-up. A day or so after installation, Mike contacted us just to be certain we were fully satisfied and happy with our experience. I wish all companies were so fantastic to work with as Ohio Valley Pure Water, and I strongly recommend them. My only regret is that we did not install this system years earlier as the reverse osmosis system will remove pollutants that apparently Brita filters will not."

"They came out right away and gave me an estimate and they were able to install my water softener within the week."

"He knows what he's doing. He fixed the water shutoff and installed the new water heater in only a couple of hours. Worked smoothly with the city to shut off the water and get it back on after the repairs."

"they did great got the hot water heater installed yesterday, priceless , showers for all Thanks Isaiah!"

"Ken was the first plumber that gave us a reasonable price to install a shower tower. We didn't want to pay for a maintenance membership or to pay for someone's vacation house, we just wanted a simple plumbing matter taken care of. Ken was exceptional. He arrived on time, was very knowledgeable and explained every step of the procedure. We will definitely call Ken in the future for our plumbing needs. He also noticed that our pressure relief tank, for the hot water heater, was hanging low and had water inside it. It needed to be replaced and he was able to do that job too. Highly recommend!"

"Gave me tips for getting extended life out of my water heater."

"Nick was exceptional! On a late Saturday morning, he provided an estimate, and by 5:00 PM our hot water was restored. He also cleaned up the water heater area, demonstrated to us the tank lighting procedure, and was very pleasant and courteous."

"We needed to check our water heater for leaks prior to closing the sale of our house.Joe Lay were out installing a new water heater and expansion tank the next day. The technician explained how all the components were supposed to work before checking everything so we both knew we needed a new tank as well. Outstanding, professional company. Billy was very respectful, knowledgeable and professional the entire time in our home. We would highly recommend Joe Lay and Sons for any plumbing needs."

We are a family owned and operated complete home repair, maintenance and remodeling company. We have over 29 years of experience in residential remodeling, repairs, maintenance and construction. We believe in and provide premium craftsmanship for all of your home needs. We are professional, trustworthy and reliable. We service the entire Tristate area.