Logan Services A/C, Heat & Plumbing
Logan Services A/C, Heat & Plumbing
With over 55 years of experience, Logan Services is proud to serve you in Cincinnati! Call our fast, friendly team for residential heating/cooling repair, replacement, and routine maintenance. We are #1 Volume Trane dealer in Ohio. Take advantage of our current promotions and financing options including 0% APR for 60 months on qualifying Trane systems. Estimates are FREE, and next-day installation is available on a first-come, first-served basis. Most installations usually take just one day. Check out our website to learn more about how a high-efficiency Trane system can increase the overall comfort in your home. Logan Services has recently been chosen as the top HVAC company in Northern Cincinnati by the readers of Cincy Magazine. Our company is proud to be family-owned and operated and has been in business since 1969.
"Our experience with Logan Services was very disappointing. I told Andy (the Logan salesperson) in person and in writing that we would like to keep our analog thermostat, instead of getting a new, smart thermostat (we already have a smart thermostat for an existing system, and we prefer the analog functionality). He said of course. On installation day, the installer informed me that the new system required a smart thermostat. So we had to accept a new, smart thermostat. The detailed quote Andy provided for the replacement of our A/C and heating units included a manufacturer rebate and tax credit that would be refunded to us after the installation. The system we selected would be eligible for a $1400 rebate and a $1200 tax credit on our 2024 return. Three days after our installation, the Logan office called to follow up on the new system. I asked at that time how I could claim the manufacturer's rebate, because there wasn't a form or application in any of the paperwork I received. I was told that Logan would apply for the rebate and I should receive it in 6-8 weeks. It is now more than 8 weeks later, and I have not received anything from Trane. Now Logan claims that the rebate must have already been applied to the cost of our system. This is not true. The price Logan quoted remained the same from the original quote to the final invoice, and it did not include a deduction for a rebate. I do not recommend doing business with Logan."
Sara H on August 2024
With over 55 years of experience, Logan Services is proud to serve you in Cincinnati! Call our fast, friendly team for residential heating/cooling repair, replacement, and routine maintenance. We are #1 Volume Trane dealer in Ohio. Take advantage of our current promotions and financing options including 0% APR for 60 months on qualifying Trane systems. Estimates are FREE, and next-day installation is available on a first-come, first-served basis. Most installations usually take just one day. Check out our website to learn more about how a high-efficiency Trane system can increase the overall comfort in your home. Logan Services has recently been chosen as the top HVAC company in Northern Cincinnati by the readers of Cincy Magazine. Our company is proud to be family-owned and operated and has been in business since 1969.
"Our experience with Logan Services was very disappointing. I told Andy (the Logan salesperson) in person and in writing that we would like to keep our analog thermostat, instead of getting a new, smart thermostat (we already have a smart thermostat for an existing system, and we prefer the analog functionality). He said of course. On installation day, the installer informed me that the new system required a smart thermostat. So we had to accept a new, smart thermostat. The detailed quote Andy provided for the replacement of our A/C and heating units included a manufacturer rebate and tax credit that would be refunded to us after the installation. The system we selected would be eligible for a $1400 rebate and a $1200 tax credit on our 2024 return. Three days after our installation, the Logan office called to follow up on the new system. I asked at that time how I could claim the manufacturer's rebate, because there wasn't a form or application in any of the paperwork I received. I was told that Logan would apply for the rebate and I should receive it in 6-8 weeks. It is now more than 8 weeks later, and I have not received anything from Trane. Now Logan claims that the rebate must have already been applied to the cost of our system. This is not true. The price Logan quoted remained the same from the original quote to the final invoice, and it did not include a deduction for a rebate. I do not recommend doing business with Logan."
Sara H on August 2024
