Get matched with top patio repair pros in Carroll, OH

"I highly recommend this family-owned business. From the start, they were very professional, attentive, and conscientious. They did a great job with our project. We hired them to build a large deck and stamped concrete patio, and we were extremely happy with the results. They were quick to meet with us, provided a fair and reasonable estimate, and they began and completed to work quickly. I wouldn't hesitate to hire them again, and I will be referring them to anyone who asks."

"Overall, I am not satisfied with Hastings and Sons Concrete and recommend using caution before signing any contract with this company. They agreed to perform the job as I requested, however throughout the process they changed how they performed the job. Examples: They still have not provide the diagram with measurement (depth, width, length, and location) for the four pillars they installed after several requests. Without this diagram, I do not know if the pillars are to code. They said they would use expansion joints and used none. Said they would use saw cuts and changed to control joints. Said the patio would be even with door ways, but during installation they said based on code they could not do what the sales rep agreed to. I had to identify that they did not use rebar in one section of the patio, then they added rebar after it was brought to their attention. I also identified that the gravel base was not hard compacted as the mobile dump machine was sinking into the gravel and got suck several times, however Mr. Hastings continued pouring the concrete anyway. I do not believe I saw the whole contract on the computer tablet; after signing, they printed me a copy so I could read the whole contract and I would not have sign or used this contractor if I had been able to read all the terms and conditions beforehand. Their brochure states a 99.9% customer satisfaction rate, after researching this company this does not appear true. The only positive thing is that they were quick to complete the job the next day, minus providing the agreed upon diagrams."

"EXCELLENT WORK"

"What a pleasure it was to hire and work with Asphalt Help ! I couldn’t believe how great of a job they did ! Very hardworking crew ! At completion of the job the owner ( Nick ) made sure everything was to my satisfaction ! Thank you !"

"This is the fourth time I’ve hired Mark Rodgers and Co. because they’re easy to work and they do a good job from start to finish."

"My wife and I could not be happier with Christopher Brown and his crew. I got five estimates for our project and I knew from the moment I met Christopher that he was the one we wanted. He was professional, great communication, and did a truly outstanding job for us. And it was a real bonus to work with Christopher as a person. He's a hard-working man with strong character, does what he says he will do AND has an excellent sense of humor. Not only did we get a great job done on our concrete, but we feel like we made a friend. Will definitely use him again for future projects and highly recommend him to others."

"Will was very nice to start off with. He came willingly and gave us an estimate, as well as picked up our $2,600 cash deposit. Once the deposit was paid our level of responsiveness changed and we were always "next on the list." Will never did build our deck because he under bid the job and decided it wasn't worth his while. Where we are at today (one year later) - a police report is being filed today. Any theft over $1,000 is a felony in the State of Ohio and we just want our deposit back. Good luck to Will with where this is headed. - Heather E."

"I posted this review and received a derogatory response from the company. I am reposting it with the information to validate that I was a customer of this company in October of 2014. I also provided photos in my original post of the things that I mentioned in the review. Flavio Pinheiro would never show up when he promised. The job kept getting delayed. All throughout this experience, he kept taking jobs out of state, and also claiming illnesses, to the detriment of my job. I travel for work, and can't be on top of these projects 24/7. They never finished the job, they did the mow strip incorrectly, and they left trash, chunks of concrete, and lawn damage behind. I finally had to have someone else come and finish it, costing me an additional $1500. They used some of my landscape trim to form the borders for the concrete pour, instead of creating themfrom their own supplies, promising that it would be easy to clean up. It wasn't, and the trim was no longer usable. He hired a Customer Service person, but that panned out to be worthless. I would not recommend this con artist to do anything in my yard ever again. As to the comment left from the company on my original review, I did indeed have a contract with Maxima Concrete, when Flavio Pinheiro was the owner. It may have changed hands since then, but the truth still stands for what I had to go through in October of 2014. I have attached a copy of the contract I had (with personal information blocked out) to prove it. The date of service for this contract was not accurate as posted, but this site does not allow for changes to that field. The site takes the date of the review as the date of the work done."

"Absolutely wonderful"

"The entire team at Ohio Exteriors was amazing to work with. The owner and lead field tech communicated with us all along the way and was very patient with our questions. I was particularly impressed with their attention to detail and the care taken to make sure that we were satisfied. The team promptly took care of any issue that we made them aware of. They were also very gracious about taking care of an issue that was actually our fault. It is evident that Ohio Exteriors cares about the satisfaction of their customers. This is the second time we have used them and look forward to working with them again in the future."