HILL'S HEATING & AIR CONDITIONING INC

They did an excellent job and were very professional

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They took the old unit away as I recall.

It still works. They put it on a pad and it's level and everything. I don't remember if they offered a service plan, but they come out once a year to check on the A/C and furnace.

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I'm posting this now because I had to call Hills just last Friday due to another issue with the new furnace that was installed by someone else.  Once again Hills solved the problem and did a great job!

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It went great. There were problems at all. We have always used them and they always do good work.

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I can't say enough good about these guys. Rob was our project manager / sales person. From the initial visit throughout the entire project he was helpful, polite, understanding and responsive. They did a lot of work for me. Including removing the old furnace that was not installed correctly, repairing the duct work and installing the new furnace and air conditioning unit. The installation team was prompt, their work was professional and they finished in the time they said they would. I had many quotes on the project and their price was in line with some and better than most.
What really blew me away with Hills was their commitment to my satisfaction. Through no fault of their own there was a minor issue that was more of an annoyance to me than it was an operational issue. They went above and beyond what most companies would do to make sure they addressed that annoyance. Even though they could have said the system was operating correctly and left it at that, they came back as many times as needed to address the issue. Now the system is running perfectly and that annoyance is gone.
If I ever need HVAC services again Hills will be the only company I call and I will absolutely recommend them to anyone that might be looking for HVAC work.
Give them a call, you won't be sorry.

The job took 6 hours to fully complete. Removed all old materials.

Excellent service from the time of the call to the office to the technician service call. Professional and efficient.

I went out and bid for a replacement heating and air condition system. Their price, quality of work, promptness, and availability were all excellent. I would absolutely use them again in the future.

The high quality installation was done exactly as quoted. The inspector answered several questions I had during the job and the lead installer answered questions at the end of the job. All scrap was cleaned up before the installers left. I plan to use Hill's for maintenance going forward. The furnace increases both my enjoyment and the value of the home.

Excellent, honest service at flat rate price. They complete service as promised at the price quoted. Ask for Mark the Technician.

Most excellent!

Our furnace and central air conditioner was twenty-five years old and had never given us any major problems until the a/c stopped working this summer. It would run for a while and then just quit. Flipping the compressor circuit-breaker sometimes got it working again. Because of the age of the unit, and the technology improvements available in a new unit, we decided to replace the whole system rather than attempting a repair.

We called two vendors - Hill's and another vendor who had replaced a neighbor's unit two years ago. The other vendor came out first and gave us a somewhat generic quote based on replacing what we had except going with a 92% furnace and using our old thermostat.

The Hill's estimator was much more detailed than the other vendor's. He measured the interface with the duct work and determined what sheet metal work would be necessary to install a external filter assembly so we didn't have to open the furnace cabinet to change the filter. He also determined that (conrary to what the first vendor said) our old thermostat would not work with a new two-stage firnace, and would have to be replaced. [I verified this on the thermostat website - the old thermostat would work, but would not be able to control the two-stage high efficiency mode.]

The Hill's quote was higher, but the furnace was better (95% efficiency) and our confidence factor was much higher. They offered a discount for paying with cash or check, and a further discount for buying both the furnace and the a/c. In addition, only the Hill's man mentioned the rebate available from our power company for installing a high-efficiency furnace.

I called Hill's and told them it was a go. After bringing in the signed contract (no deposit required), they scheduled the installation for a two day period about two weeks out. Because the weather was extremely hot (100 degree) they offered to send out a serviceman (for free) to see if he could get the a/c working on a temporary basis. He came out that afternoon and found a defective time delay relay in the controller and by-passed it. We were cool again.

The day of the installation arrived, and so did the Hill's installation crew. The two men had the basic system installed and the a/c working by the end of the first day, and used the entire second day (with a third man in the afternoon) running the PVC vent for the furnace, reinstalling my existing humidifier, and installing the drainage for the a/c and the humidifier. After the system was completely installed they ran a thorough system checkout, recording temperatures, pressures, current draw, etc. in a log book.

The Hill's employees were neat, courteous, knowledgeable, and seemed happy in their work. One had over thirty years with Hill's.

They have very competent staff, they did a very nice job with the installation and I'm pretty happy with them. I did have one complaint, there was an expansion tank on the boiler, it only had a 90 day guarantee, even though the tank itself usually last 20-30 years. Mine had a pin hole in less than a year and I got no help at all with it. I tried to get them to contact the manufacturer, I'd pay their labor and have them replace the tank. They were not willing to help me at all, nor did they respond to the letter I wrote them. I've used them a lot and until then I had no problems. The price was reasonable, no bargain.