Get matched with top roofers in West Henrietta, NY

"My consultation with Stellar was scheduled within a day, met with Patrick on 5/1/25. Time was taken to understand the process, everything that is involved and what my options were. Time was taken to listen to what we wanted/didn’t want and thorough explanation given of the entire process. On 5/2/25 Stellar contracting called to review details and confirm our choices. On 5/5/25 Stellar scheduling called and full installation scheduled for 5/9/25, completed 1 day! The crew and project manager, Cisco, were fabulous to deal with on the install day and even after. A link was provided where we could see pictures of the whole project as it happened. Cisco was readily available on install day and even after with questions and concerns. It was obvious that Cisco did care about the roof we were getting and took pride in the quality of the job that was done. The crew paid good attention to the clean up, there was a lot of debris all over the place. Looking forward to future business with them!"

"Most overpriced roofing company around. It's laughable the quotes I was given by these guys vs. the other roofers I spoke with. Combine that with the fact I was warned about how they are quick to go the half-a** route when encountering a problem vs. actually doing the right thing and solving the problem. I've heard many accounts of this company just throwing up flashing and tar over a problem area of a roof instead of taking off the bad old roof and fixing it the correct way. People please get MANY MANY quotes for MANY different companies and you will quickly see that Proctor is a rip-off artist."

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"I recently had the pleasure of working with Oaks Roofing and Siding on a full siding replacement project, and I couldn’t be more thrilled with the results. From the very first consultation to the final walkthrough, the entire experience was seamless, professional, and truly customer-focused. The team took the time to understand my vision and provided expert guidance on materials, colors, and design options that would best complement my home. Communication was outstanding throughout the process—every question I had was answered promptly and thoroughly, and I always felt informed and involved. What really stood out was their attention to detail and commitment to quality. The crew arrived on time each day, worked efficiently, and maintained a clean and safe worksite. They treated my home with the utmost respect, and the craftsmanship was top-notch. The new siding has completely transformed the look of my house—it’s like a brand-new home! Oaks Roofing and Siding clearly prioritizes customer satisfaction, and it shows in every aspect of their work. I highly recommend them to anyone looking for a reliable, professional, and customer-centric company for their siding or exterior renovation needs. Thank you for a job exceptionally well done!"

"Pay close attention to the reviews written since 2024 - Sales representation is very impressive. However the reality is the work is all sub contracted. No professional communication from work crew on site. Work not completed in timeframe quoted, and attempts to communicate with the 'Sales' representation cease to exists. Paying top dollar does not pay off in value."

"We had a leak in our basement that we thought was coming from our chimney. Marshalls came and determined that it wasn't the chimney, but a plumbing problem. They were prompt, professional, courteous and knowledgeable. We will definitely be using them again."

"This company was a complete disaster. They supposedly re-installed our flat roof and was paid in cash immediately after they were done. It was a never-ending nightmare; the workmanship was subpar, with multiple leaks appearing shortly after their supposed 'fix.'. The plywood, beams and ceiling underneat the deck/flat roof rutted; part of the ceiling fell off. I tried to get them to come back and address the issues, they were unresponsive and uncooperative. Avoid this company at all costs! Run away from them as fast as possible."

"I couldn't be happier. The whole experience was pleasant. Their communication was excellent before, during and after the job was completed. They were meticulous about cleaning up as well. I appreciated their integrity and and approach to the roofing work. I am comfortable that all will continue to be well. Thanks!"

"Jose and his crew did an amazing job,, new roof, skylights and siding. Very good to work with.. one day service as promised."

"I have never seen two men work so hard as they did Great job."