Get matched with top hardwood flooring pros in Victor, NY

"We decided to replace the tired carpet in our condo. United Carpet was our second stop in search of solid vinyl wood plank flooring. We were fortunate to meet Art McLeod, who showed us a vast array of options, We settled on Karndeen and found one we though would go well next to the existing parquet wood flooring in the rest of the condo. He urged us to take a sample home, and we were glad he did, for our sense of the color match was way off. When we returned he shows us what he thought would work. He "right" sold us, (others had tried to get us to take a more expensive product than we needed or wanted) offering us a product a bit less expensive than what we picked, but he assured us it was of equal quality and better for our application, over a concrete floor (we live an a converted 1903 schoolhouse). His selection was right on the money. He kept us apprised of the order and delivery dates and set up an install date based on our availability. His install crew, Jim and Bob arrived on time, calling ahead. Unfortunately they discovered the concrete under the carpet had heaves and cracks and would require leveling. They were craftsmen and did the job carefully and completely. A one day install dragging into four days, but we didn't mind, because we knew the job would be done well and right. They went out of their way to accommodate us in timing of arrival, and always kept us apprised of any need for them to briefly engage in a repair or other activity. They were not going to leave until the job was done perfectly, and they held to that promise. They were pleasant, respectful, and a pleasure to have in our home. We are thrilled with the product, with the installation and our entire experience with United Carpet has been excellent. We cannot recommend them highly enough."

"This was our second remodeling project with Four Points, and just like the first, we couldn’t be happier! Four Points installed new quartz countertops and other upgrades in our kitchen. Jim and his crew were meticulous in their work to ensure the new countertops fit properly with our existing cabinets and backsplash. I’m sure this was trickier than a complete remodel, but they pulled it off without a hitch, and it looks fabulous! They also did a great job remodeling our powder room. Jim and Missie were very accommodating in giving me the time I needed to make selections. They patiently answered my questions, both before and during the project. My husband and I are already looking forward to our next project with Four Points!"

"We couldn't be happier with our new vinyl tile flooring! Karen patiently worked with us in selecting the product and the pattern/style. She even stopped by our house to advise and answer questions and as a result, we feel that we were able to make a wise choice. (In addition, Karen stopped by a second time when installation was nearly complete.) The installers were competent and knowledgeable and completed the job on time. We will definitely work with Messner in the future!"

"Andre and Vitaly gave me a quote over the phone, based on pictures that I texted. I had multiple scratches caused by my dog, and some very large water marks. I made an appointment for them to do the work in my home. They were right on time, professional, neat and courteous. They did a beautiful job! The buffet looks brand new, every mark is gone! I will definitely hire them again in the future."

"My husband and I are so pleased with the backsplash in our kitchen! Rick was very nice, honest, and respectful. He took his time and didn’t rush! We are so happy we decided to go with Marzano Tile who was much less in price than others! Thank you so much!"

"Wagner carpets is my only trusted vendor for anything flooring. Always a job well done. Thank you. "

"When was the last time you had work done on your house, and it exceeded your expectations? From start to finish Premier flooring was outstanding. They refinished our hardwood flooring in our dining room, living room, and hall. The floor had not been touched for Seventy Five years. Looks like brand new now. Around and under the radiators refinished, white shoe molding put on, and transition strips in door ways to other flooring material, all done perfectly. If you are thinking about having your hardwood flooring refinished, this is the company you want!"

"Ray and his team were great to work with. We received quotes from several companies and when we had questions about stair installation, Ray came out and fully explained how they would complete the installation and fully addressed any concern that we had. Ray communicated with us regularly from the time we signed the contract to project completion. His team was punctual, respectful and made sure to clean up when they were done. There was a small issue with some boards in our dining room and it was resolved quickly and without hesitation. Our floors and stairs look fantastic. I highly recommend them and won't hesitate to use them in the future if the need arises!"

"A great experience from start to finish! Five star all the way! The estimate was done by D0nna who was punctual, knowledgeable, experienced and pleasant. Her follow-up communication was excellent. The estimate was detailed and fair. Communications/interactions with owner/managers Steve and Mike were always a positive experience. They are very knowledgeable about the hardwood flooring business and were a pleasure to work with. Installers Charles and Craig were excellent at their craft. They were punctual, worked hard the whole day, and cleaned up at the end. We were very happy with every aspect of the flooring they installed. The flooring that we had installed was a natural pre-finished select red oak from the Hardwood Outlet in Penfield. The folks there, Oz and Levant, were very helpful and accommodating in helping us choose the flooring that would best fit our needs. We took home numerous samples before making our final selection. Like Rochester Hardwood Floors, the Hardwood Outlet is a quality operation. All around, this was a great experience and we are very happy with the quality and value of the finished product. We look forward to recommending Rochester Hardwood Floors and the Hardwood Outlet to family and friends."

"Professional and honest. Fair prices."