Discover Hardwood Flooring & Design, LLC
About us
Discover the beauty of hardwood floors with Discover Hardwood Flooring and Design, Rochester’s choice in quality hardwood flooring sales and contracting services. Discover Hardwood Flooring & Design is a Rochester based, owner operated establishment, providing quality residential and commercial hardwood floor renovations. We offer a wide variety of services specializing in the restoration and refinishing of preexisting hardwood floors, new custom hardwood installations, floor repairs, and quality hardwood flooring sales. We provide quality craftsmanship, with an emphasis placed on exceeding our customer’s expectations. With thousands of satisfied customers served in the Rochester area, we would love to earn your business! Do you have hardwood floors that need to be refinished, or interested in having a new hardwood floor installed? Give us a call today and set up a free in-home consultation. We offer competitive rates, dustless refinishing, superior craftsmanship, and a personalized approach to flooring sales. Owner and operator, Luke Davis, has over 20 years experience in hardwood flooring sales, service, and custom hardwood floor design. We currently serve Monroe County and surrounding areas.
Business highlights
Services we offer
Discover Hardwood Flooring & Design is a full service hardwood floor contracting company. We offer a wide variety of flooring services, new custom hardwood installations and hardwood floor repairs. Services HardwoodDiscover Hardwood Flooring and Design is also a displaying retailer of fine hardwood flooring products. We offer a personalized approach to hardwood flooring sales and custom floor design., specializing in the restoration and refinishing of preexisting hardwood floors
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 91% | ||
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| 9% |
--Ray in Irondequoit
We ripped up old carpet in our new house to discover some damage to the floors. Luke came in, got down on the floor to inspect some trouble areas, and went into the basement to inspect the sub-floor. He was able to schedule his team for early that week.
Luke worked with 2 other guys, pulling up boards in the damaged areas, hand setting ever nail new and old, sanding the floors, and refinishing the natural oak. I saw the effort that goes into this type of work and it is definitely back-breaking hard work. Our floors came out nice, and Luke referred me to some other contractors he knew.
All in all a great group of guys. Hardwood repair is expensive, price may be negotiable.
Given the amount of sqft (near 2,000), we were told the job would take approximately one week, but the crew finished early. The end product was wonderful, and the individual boards look to have much more character than before. I would definitely use Discover Hardwood Flooring and Design LLC in the future.
"[removed member name] we are glad to hear you are happy with the work provided. It is our goal as a local company to provide our customers with the best services possible. As a small company we take pride in what we do, and look to build long-term relationships through referral and repeat business. Thanks again."
Highly recommended, ignore the bad reviews here folks - he is one of the best hardwood guys in the area.
"It is unfortunate that this job did not go as planned, but as the owner of this business, I can assure you that every reasonable effort was made to correct the situation. Multiple times my services were offered to buff and re-coat the floor for free, as well as sand, stain, and refinish at cost. My services were paid for AFTER the job was complete, NOT BEFORE. This customer than took it upon himself to hire another contractor with expectations that I would pay for it. This customer was a very aggressive, loud, and rude customer, that thought he could dictate my decision to reimburse him for hiring the other contractor. This customer also fails to state that there was a significant amount of scratching in the floor, and that is was made clear at the time of the initial estimate that buffing and re coating was not a fix all for the floors. As a small, and local business, I strive to provide quality craftsmanship, placing an emphasis on customer satisfaction. Unfortunately not everyone situation can be resolved with both parties being completely happy. With 17 years in the hardwood flooring industry, I can assure that this customer received professional services throughout this ordeal."
Licensing
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