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Marzano Tile

Ceramic Tile, Flooring Sales and Installation, Kitchen and Bath Remodeling,

About us

Professional craftsmanship since 1982. owner/operator, no sub-contracting. we specialize in custom built shower stalls, kitchen floors, back splashes, etc.... We do it right the first time, for you to enjoy for a life time!!!

Business highlights

43 years of trusted experience

Services we offer

complete tile installations. custom shower stalls. bathroom remodeling. kitchen backsplashes. kitchen floors. foyers. we do not offer tile repair or regrouting.

Services we don't offer

regrouting. tile repair.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.979 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 79 reviews

Lauren D.
04/2023
5.0
home remodeling
  + -1 more
My husband and I are so pleased with the backsplash in our kitchen! Rick was very nice, honest, and respectful. He took his time and didn’t rush! We are so happy we decided to go with Marzano Tile who was much less in price than others! Thank you so much!
Description of Work: Kitchen Backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen C.
01/2020
5.0
ceramic tile
  + -1 more
Rick was great to work with. We did 3 projects with a Rick, including a complete master bath remodel. He is a true professional, and a master tradesman. These days it is hard to find someone so responsive and communicative. Rick showed up on time every day, and kept the work area neat and dust free. The final product is stunning. The quality of the tile work is outstanding. Rick brought in one other person, Tony, who proved to be equally competent and trustworthy. We are delighted with the work and the home updates!
Description of Work: Master bath remodel, powder room update, kitchen floor work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Marzano Tile
thank you [Member Name Removed] and david, it was a pleasure working with you. enjoy!!!

Wayne M.
11/2018
5.0
ceramic tile, drywall, flooring contractor, home remodeling
  + 2 more
Just a wonderful job and beautiful at what i believe a very good price. Great skills and great to do business with! I have a beautiful walk-in shower instead of a tub which was never used. Beautiful new tile wall and floor. New toilet toilet. New sink and all new fixtures! He is a great plumber too!!! Great job Marzano Tile, named Rick!!! Wonderful job!!!! Thank You!!!
Description of Work: Bathroom Upgrade. Remove tub for a walk-n shower with new fixtures,new tile to ceiling. New sink installed (farm style, nice, with new fixtures) with new traps of pvc pipe replacing old metal type. (Removed all old flooring, tub, tile, sink, toilet) Everything new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marzano Tile
Thank you so much [Member Name Removed] for your very kind review

Patrick C.
07/2017
5.0
ceramic tile
  + -1 more
Work went very well. Rick did a high quality job and a reasonable price. Would definitely recommend.
Description of Work: Tiled a kitchen floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,500

cindy G.
03/2017
5.0
home remodeling
  + -1 more
Rick was very helpful in selecting tiles, made great suggestions, was punctual, professional, and super easy to work with. Fair pricing and excellent workmanship. Couldn't ask for a better experience.
Description of Work: Beautiful bathroom remodel!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Marzano Tile
[Member Name Removed] and sean thank you for your kind review. i must admit, the bathroom did come out beautiful. hope you enjoy it for many years to come. rick

R B.
03/2017
5.0
ceramic tile
  + -1 more
Rick was very punctual, not only for our initial meeting but, on every work day as well. He is focused and very professional. We are extremely pleased with his workmanship and with the final results of our project.
Description of Work: Installed tile flooring in a hallway, powder room and laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Marzano Tile
thank you so much

Florence L.
12/2016
5.0
ceramic tile
  + -1 more
went very well and i definetely would hire him again.
Description of Work: replaced an old cracked tile in my bathroom shower and re-tiled four corners and other places that were molding badly.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marzano Tile
thank you

Scott G.
09/2016
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
Very, Very Good!!! He's a perfectionist, very quick, reasonable pricing and very personable. He's doing a second bathroom for us now.
Description of Work: full bathroom and shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marzano Tile
[Member Name Removed] and megan thank you so much

Mark W.
07/2016
4.0
ceramic tile
  + -1 more
it didn't proceed, Rick emailed me the quote and I responded and he didn't respond back with a date to start and then winter started, he seemed very professional and I would look to hire him.
Description of Work: Bathroom Floor replacement

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro

Jing C.
07/2016
5.0
ceramic tile
  + -1 more
Rick did a beautiful job putting the backsplash tiles on for us. He was very professional. We are very pleased with his work.
Description of Work: Putting on backsplash tiles in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Response from Marzano Tile
thank you so much [Member Name Removed]

Brent S.
06/2016
1.0
home remodeling
  + -1 more
Never received a quote after waiting 3 weeks.
Description of Work: Rick arrived in on 5/21 to quote a remodel for our bathroom. He sent an email on 5/26 to inform us that the quote would be delayed due to how busy he was. We were told he would send it to that same weekend. I sent a follow up on 6/1 asking for an update and never received a response. He was very friendly but obviously not very organized. We were very disappointed in the outcome with Rick since we felt he had potential to help us with our bathroom plans.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Melissa W.
06/2016
5.0
marble & granite, home remodeling
  + 0 more
Rick did a great job replacing our kitchen backsplash. He had to tear out the old one and put in new marble tile. He is very talented and did a wonderful job. Very knowledgeable and professional. The job was completed on schedule and he kept the work area very neat. I would definitely recommend him.
Description of Work: Replaced kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Marzano Tile
thank you so much [Member Name Removed]

Nina N.
03/2016
5.0
ceramic tile, flooring contractor
  + 0 more
Great job, it was a huge mess with the demolition but he cleaned up every night before he left. Installation is beautiful, pattern is perfect, absolutely thrilled!
Description of Work: Demolished tile in 3 rooms, repaired sub floor and installed new tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Marzano Tile
thank you [Member Name Removed] for your kind response

Karyn D.
02/2016
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
We could not have been more pleased with the quality of the work that was performed. Rick responded to us promptly, scheduled the job within two weeks, and completed work in four days. He has a strong work ethic.He kept work site neat and cleaned up after each day's work. We highly recommend his services.
Description of Work: After I removed fiberglass tub/shower unit Rick Marzone did the following: He relocated drain to center of shower floor and installed new shower faucet. He then created shower curb, wall niche, and shower bench. He then installed a waterproof shower pan membrane, mud in floor pitched to new drain. He installed 1/2" duroc to walls, 10 x16 ceramic wall tall, and 2 x 2 stone floor tile. He completed job by installing a glass shower doors. We purchased shower valve, ceramic wall tile, stone floor tile, and the Kohler glass shower door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Marzano Tile
thank you so much {Members' names removed}. it was a pleasure doing business with you. any concerns please don't hesitate to call thanks again rick

Ryan G.
12/2015
5.0
ceramic tile
  + -1 more
Rick was amazing, he was very professional punctual and had reasonable rates. Originally found his company through Angie's List. Would highly recommend his services and workmanship. Job took about two weeks, which Rick completed while I was out of town. Will be using him again on future remodels.
Description of Work: Laid tile and grout on two floors. First floor bathroom, hall and fireplace. Tiled and grouted the entire second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Marzano Tile
[Member Name Removed] thank you for your very kind review. i'm sure you will enjoy it for many years. good luck with everything rick

Jim L.
10/2015
5.0
ceramic tile, drywall, home remodeling
  + 1 more
We had been debating what we were going to do with our 43 year old worn out bathroom to bring it into the 21st century. Once we decided to take the plunge we didn't take long to decide who was going to do the work. Rick Marzano had installed new tile in our foyer a year ago and we couldn't have been more pleased. In a big job like a bathroom remodel it is of the utmost importance that you can trust the contractor to do a "perfect" job. Nothing could be worse than to see the job going the wrong way as it moves along. It's not the type of thing that can easily be fixed and can be heartbreaking if you make the wrong decision about a contractor. Rick Marzano is a craftsman with more than 30 years of experience and treats your job as if it's in his own house. It is a HUGE relief to know that a guy like Rick has done hundreds of bathroom remodels. The way that Rick does the job is that Rick quotes and charges you for the labor and the SUPPLIES needed for the job. (Drywall, thin set, cement board,etc.) The customer chooses and pays separately for the tiles, toilet, vanity, faucets, etc. to the extent you are remodeling. We chose to do a complete demo including removing a bathtub, toilet, vanity, sink, tiles wall, and tile floor. Right down to the studs. It was replaced with a custom tile shower, tile floor, shower door, paint ready drywall, new vanity, sink, faucet, and toilet. Rick does ALL of the work....no subcontractors. He is more than happy to help with tile selection and answer any questions along the way. No job of this size goes without a few obstacles in the way. Our remodel was no different. The real difference is Rick. He has seen it all over the years and plows right through the obstacles seamlessly without upsetting the customer. He was on the job for a total of eight days. He cleans up as he goes so a big job was actually only a very minor nuisance. After he finished up we found a couple very minor problems. I called him and he came over the very next day to make them right. We couldn't be more thrilled with our new bathroom and will definitely call Rick for our next tile project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marzano Tile
dear [Member Name Removed] thank you so much for your very kind review. being a small business owner, making people happy is so rewarding. any questions or concerns always feel free to call thanks again rick

Jerry M.
10/2015
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
Rick did an excellent job. His price was reasonable and he even offered a price reduction if we were willing to remove the old floor and trim ourselves. He helped us with some decisions based on his years of experience. Rick was exceptionally helpful where we had some concerns regarding how the change in floor height might affect some transition areas. He doesn't have multiple crews like the big flooring stores where you are at the mercy of the crew you might be lucky or unlucky enough to have work on your floor. He does the work himself and takes pride in his work. The most important thing we can say is that if we have any need for tile work in the future we will definitely have Rick do it.
Description of Work: Installed approximately 500 square feet of porcelain tile in kitchen, half bath, foyer, mudroom, and 2 closets. Also installed a backsplash over the kitchen counter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Response from Marzano Tile
thank you [member name removed] for your very kind review. i must say, that wood look tile sure does fool you. i glad you are happy with the install thank you again rick

kathleen H.
09/2015
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
Mr. Marzano is very experienced, made helpful suggestions and worked in an efficient, careful manner covering the flooring, etc., cleaning up as he worked. He had all the tools on site, providing materials and added service to prepare a surface to ensure the tiles would be stable. Additionally, Mr. Marzano is a quiet, personable contractor, enjoyable to work with educating me along the way. He also provided an estimate for a possible future project.
Description of Work: Installed a tile kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Marzano Tile
thank you (Removed member name) for your kind review. it was a pleasure to do business with you. hope all is well rick

Richard M.
07/2015
5.0
ceramic tile
  + -1 more
Rick . Did a excellent job on our decorative backsplash. He did a great job it looks fantastic He is a busy man. Not surprising given the quality and cost of his work. We had to wait 6 weeks to get on his schedule but we are very happy that we waited for him. I will recommend him to anyone who needs professional tile installation. He was great to work with
Description of Work: installed a tile backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Marzano Tile
thank you [Member name] for your kind review. sorry it took a bit of time to get to you but it sounds like it was worth it. thanks again enjoy rick

Laura C.
07/2015
5.0
ceramic tile, drywall, flooring contractor
  + 1 more
Rick was the best contractor I have ever worked with. He was prompt every day and did exactly what he said he would, and consulted be on the way as things came up. He was courteous, clean and very professional. He offered suggestions and ideas along the way. He showed every morning at 8 and worked all day. He was wonderful to work with!
Description of Work: Removed old, tile, drywall and fixtures and replaced them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Marzano Tile
thank you so much ( members name removed) for your kind review. it does mean a lot to me being a small business owner. any questions or concerns please let me know rick

Laura P.
07/2015
5.0
ceramic tile, home remodeling
  + 0 more
I could not be any happier! Rick was professional and provided a reasonable estimate. When it was time to do the job, he showed up on time and worked full days. He was here every day until the job was done, and answered any questions I had along the way. The quality of the work was excellent. I will use him again when I renovate one of our bathrooms. He's great at what he does, and I was very comfortable having him work in my home.
Description of Work: Rick installed backsplash in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Marzano Tile
thank you [Member name] this is a very nice review. it means alot to me. if any questions or concerns arise please let me know rick

Anthony F.
06/2015
5.0
ceramic tile
  + -1 more
Rick did a great job and the workmanship quality was superb. The price was very reasonable and he did the work on schedule as promised and the jobs were completed on time. I would highly recommend Rick and use his services again.
Description of Work: Kitchen Backsplash and tile around fireplace and floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Marzano Tile
thank you (removed member name) for your review. it was a pleasure doing business with you. also my wife wanted to know if (removed member name) is related to carol natti. they were best friends growing up. thanks again rick

Elizabeth G.
05/2015
5.0
ceramic tile
  + -1 more
He was prompt with estimate and with the installation. Was responsive to questions and concerns for scheduling work was completed in a timely fashion. kept his work area neat and clean. would definitely recommend and use him again. would post photos of his work if this would let me.
Description of Work: Installed tile in foyer and closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Marzano Tile
thank you [Member name removed] for taking the time out to write a great review. if any questions or concerns, please let me know. thanks again rick

05/2015
5.0
ceramic tile
  + -1 more
Rick was amazing! He responded, promptly to our call for an estimate, explained all the work he would perform, directed us to a tile store for the tile we would need, amounts, etc. he gave us a very reasonable quote, on the spot, and we booked him for the job. He was punctual, friendly, a very steady, hard worker and cleaned up as he went along. Each evening he explained what he would be doing the next day. The job took one full day and two half days. The floors look great!
Description of Work: Rick installed slate flooring in our laundry room and ceramic in our mudroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Marzano Tile
(member names removed), thank you so much for your kind review. it was a pleasure to meet you both. any questions or concerns, please let me know thanks again rick

Michael D.
05/2015
5.0
ceramic tile
  + -1 more
Rick was on time and did a very nice job on the backspash. Considering my kitchen cabinets were not at all level he did a very nice job of compensating in the tile height. It was a two day job, place tile 1st day and groutthe 2nd day. He cleaned up each day and was very professional. Very please with the results.
Description of Work: Backsplash in kitchen @ 22 sq ft (6x6 tile and glass accent piece)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Marzano Tile
Thank you [Member information removed] for your review. If you have any questions or concerns please let me know. Thanks again, Rick

Contact information

463 DUNWOODY XING, Webster, NY 14580

www.marzanotile.com

Service hours

Sunday:
7:30 AM - 8:30 PM
Monday:
7:30 AM - 8:30 PM
Tuesday:
7:30 AM - 8:30 PM
Wednesday:
7:30 AM - 8:30 PM
Thursday:
7:30 AM - 8:30 PM
Friday:
7:30 AM - 8:30 PM
Saturday:
7:30 AM - 8:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Flooring Sales and Installation,
Kitchen and Bath Remodeling,
Marble and Granite,
Drywall,
Hardwood Flooring Sales and Installation

FAQ

Marzano Tile is currently rated 5 overall out of 5.

Sunday: 7:30 AM - 8:30 PM

Monday: 7:30 AM - 8:30 PM

Tuesday: 7:30 AM - 8:30 PM

Wednesday: 7:30 AM - 8:30 PM

Thursday: 7:30 AM - 8:30 PM

Friday: 7:30 AM - 8:30 PM

Saturday: 7:30 AM - 8:30 PM

Marzano Tile accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Marzano Tile offers free project estimates.
No, Marzano Tile does not offer eco-friendly accreditations.
Yes, Marzano Tile offers a 5% senior discount.
No, Marzano Tile does not offer emergency services.
No, Marzano Tile does not offer warranties.
Marzano Tile offers the following services: complete tile installations. custom shower stalls. bathroom remodeling. kitchen backsplashes. kitchen floors. foyers. we do not offer tile repair or regrouting.
regrouting. tile repair.

Contact information

463 DUNWOODY XING, Webster, NY 14580

www.marzanotile.com

Service hours

Sunday:
7:30 AM - 8:30 PM
Monday:
7:30 AM - 8:30 PM
Tuesday:
7:30 AM - 8:30 PM
Wednesday:
7:30 AM - 8:30 PM
Thursday:
7:30 AM - 8:30 PM
Friday:
7:30 AM - 8:30 PM
Saturday:
7:30 AM - 8:30 PM