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    Verified appliance repairs reviews

Find Appliance repair pros in Victor

Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro

Neli Virtual Appliance Repair

4.30(
577
)
Approved Pro
Customers say: Super punctual
2016 years of experience
Free onsite estimate

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Super helpful"

Michele H on November 2025


Avatar for J&M Janitorial & Maintenance, LLC

J&M Janitorial & Maintenance, LLC

5.00(
1
)
Approved Pro

J&M Janitorial & Maintenance, LLC

5.00(
1
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
2019 years of experience

J&M Janitorial & Maintenance, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business.

"VERY NICE CLEANING GO THAT LITTLE EXTRA MILE WE WHERE LOOKING FOR"

MICKY G on July 2024

J&M Janitorial & Maintenance, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business.

"VERY NICE CLEANING GO THAT LITTLE EXTRA MILE WE WHERE LOOKING FOR"

MICKY G on July 2024


Brian Doehler's Appliance Svc

4.97(
261
)

Brian Doehler's Appliance Svc

4.97(
261
)
Customers say: True professional
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers

At Brian Doehler's Appliance Repair Service, we strive to fulfill all your major appliance repair needs. We service all major appliance brands, at low rates, and offer dependable, quick service. When you have a major appliance that is out of service, it can be a major inconvenience. You don't want to wait until tomorrow, you want it fixed today! At Brian Doehler's Appliance Repair Service, we service all types of major appliances, from washers and dryers to dishwashers and refrigerators, and in most cases we complete service the same day. Our technicians are honest, qualified and dependable. We get the job done right while treating you and your home with respect! Call today to get in touch with our repair technicians, and get your appliances up and running! Serving all of greater Rochester. Fixed right, the first time. Guaranteed.

"Mike gave my washing machine a second life. He also followed up with a return visit - which wouldn't have been necessary if his customer (me) understood simple principles of physics and engineering. Would highly recommend them."

David S on March 2021

At Brian Doehler's Appliance Repair Service, we strive to fulfill all your major appliance repair needs. We service all major appliance brands, at low rates, and offer dependable, quick service. When you have a major appliance that is out of service, it can be a major inconvenience. You don't want to wait until tomorrow, you want it fixed today! At Brian Doehler's Appliance Repair Service, we service all types of major appliances, from washers and dryers to dishwashers and refrigerators, and in most cases we complete service the same day. Our technicians are honest, qualified and dependable. We get the job done right while treating you and your home with respect! Call today to get in touch with our repair technicians, and get your appliances up and running! Serving all of greater Rochester. Fixed right, the first time. Guaranteed.

"Mike gave my washing machine a second life. He also followed up with a return visit - which wouldn't have been necessary if his customer (me) understood simple principles of physics and engineering. Would highly recommend them."

David S on March 2021


Avatar for Pro-Tech Appliance

Pro-Tech Appliance

4.91(
193
)

Pro-Tech Appliance

4.91(
193
)
Customers say: Quick response
Recommended by 97% of Angi customers
Recommended by 97% of HomeAdvisor customers

Please do not use the CALL button on this page. Call 585 377 3177 for faster service. ALL CALLS ARE $79.95 PLUS PARTS PLUS TAXES. Most Appliance repairs are $79.95 labor and trip and parts plus tax extra. Installations of dishwashers and microwaves are $149.95 plus parts plus tax. Disposals and waterlines for ice makers are $99.95 plus parts and tax. Gas lines and sump pumps are by free estimates. Dryer vent cleaning $79.95 Dryer vent replacement $79.95 -$99.95 plus parts and tax. hi Most calls are done the same day depending what time you call and calls are scheduled for AM between 9-1 or PM between 12-5. I DO NOT WORK ON FRONT-LOADING OR HIGH EFFICIENCY TOP LOADING WASHERS OR COMPUTER CONTROLLED DRYERS OR REFRIGERATION, TELL MY SECRETARY LISA IF YOU HAVE A COMPUTER CONTROLLED UNIT AND SHE WILL INSTRUCT YOU FROM THERE. I also DO NOT do any type of refrigerator work !!!!!! Except ice maker water lines. I would like to clarify something about my pricing structure. For appliance repairs I charge $79.95 plus parts and tax and that includes the trip charge to your home, the diagnosis and the repair. If I cannot repair your Appliance the fee is the same because it's still cost me to come to your house and diagnose your machine. I am basically fixing your Appliance for FREE. Other companies will charge you a service call to come out to your house and then they will charge you a diagnostics fee and then they will charge you a labor fee. That can add up to who-knows-what? I understand why everyone asked how much is this going to cost me? With my company you don't need to ask you will already know. The parts of course are what they are. And there is no upcharge on those parts. So I don't make it back on selling you expensive parts. I know that Appliance companies get a bad rap because of the things that they've done and still do. I have never done that I have been in this business for 48 years and have always charged a flat rate fee. So I just wanted to clarify that issue so that you have a better understanding, so you know what the fees are going to be if there are no parts involved. There is no fine print. This is how I do business. :-)

"Clothes dryer was not heating. Rod recognized the problem and fixed it promptly. He also diagnosed an additional issue, namely that the wheels/rollers that turned the drum were shot and needed replacement. All work was done promptly for a reasonable amount. Very happy with the result and would use him again."

William G on August 2025

Please do not use the CALL button on this page. Call 585 377 3177 for faster service. ALL CALLS ARE $79.95 PLUS PARTS PLUS TAXES. Most Appliance repairs are $79.95 labor and trip and parts plus tax extra. Installations of dishwashers and microwaves are $149.95 plus parts plus tax. Disposals and waterlines for ice makers are $99.95 plus parts and tax. Gas lines and sump pumps are by free estimates. Dryer vent cleaning $79.95 Dryer vent replacement $79.95 -$99.95 plus parts and tax. hi Most calls are done the same day depending what time you call and calls are scheduled for AM between 9-1 or PM between 12-5. I DO NOT WORK ON FRONT-LOADING OR HIGH EFFICIENCY TOP LOADING WASHERS OR COMPUTER CONTROLLED DRYERS OR REFRIGERATION, TELL MY SECRETARY LISA IF YOU HAVE A COMPUTER CONTROLLED UNIT AND SHE WILL INSTRUCT YOU FROM THERE. I also DO NOT do any type of refrigerator work !!!!!! Except ice maker water lines. I would like to clarify something about my pricing structure. For appliance repairs I charge $79.95 plus parts and tax and that includes the trip charge to your home, the diagnosis and the repair. If I cannot repair your Appliance the fee is the same because it's still cost me to come to your house and diagnose your machine. I am basically fixing your Appliance for FREE. Other companies will charge you a service call to come out to your house and then they will charge you a diagnostics fee and then they will charge you a labor fee. That can add up to who-knows-what? I understand why everyone asked how much is this going to cost me? With my company you don't need to ask you will already know. The parts of course are what they are. And there is no upcharge on those parts. So I don't make it back on selling you expensive parts. I know that Appliance companies get a bad rap because of the things that they've done and still do. I have never done that I have been in this business for 48 years and have always charged a flat rate fee. So I just wanted to clarify that issue so that you have a better understanding, so you know what the fees are going to be if there are no parts involved. There is no fine print. This is how I do business. :-)

"Clothes dryer was not heating. Rod recognized the problem and fixed it promptly. He also diagnosed an additional issue, namely that the wheels/rollers that turned the drum were shot and needed replacement. All work was done promptly for a reasonable amount. Very happy with the result and would use him again."

William G on August 2025


Avatar for Napora Heating & Cooling

Napora Heating & Cooling

4.81(
450
)

Napora Heating & Cooling

4.81(
450
)
Customers say: Quick response
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

**Fast, Affordable Heating Repairs for Home & Business** Here at Napora Heating & Cooling in Rochester, our entire team is dedicated to making your experience as rewarding and affordable as possible. Whether you’re a homeowner, a property manager or the owner of a local business, there’s no room for compromise when it comes to your heating, cooling and plumbing needs. Napora is a family owned and operated HVAC company based in Webster NY, proudly serving the greater Rochester area.. Get in touch with us to learn more or schedule an appointment. **24 our emergency service available**

"my central air wasn't working and was making a lot of noise. I shut it off until they came and it was a simple matter, took 10 seconds for them to figure it out. They didn't even charge me for the call, we set up a scheduled maintenance for tomorrow while he was here. Yari is the one who comes every time we call and he is phenomenal and very kind and courteous. He installed my new furnace Dec 2021 in less than 3hrs. Great job too. I wouldn't choose anyone else. I live in E Irondequoit, not Webster."

Mary K on May 2022

**Fast, Affordable Heating Repairs for Home & Business** Here at Napora Heating & Cooling in Rochester, our entire team is dedicated to making your experience as rewarding and affordable as possible. Whether you’re a homeowner, a property manager or the owner of a local business, there’s no room for compromise when it comes to your heating, cooling and plumbing needs. Napora is a family owned and operated HVAC company based in Webster NY, proudly serving the greater Rochester area.. Get in touch with us to learn more or schedule an appointment. **24 our emergency service available**

"my central air wasn't working and was making a lot of noise. I shut it off until they came and it was a simple matter, took 10 seconds for them to figure it out. They didn't even charge me for the call, we set up a scheduled maintenance for tomorrow while he was here. Yari is the one who comes every time we call and he is phenomenal and very kind and courteous. He installed my new furnace Dec 2021 in less than 3hrs. Great job too. I wouldn't choose anyone else. I live in E Irondequoit, not Webster."

Mary K on May 2022


Avatar for AppliancePartsPros.com

AppliancePartsPros.com

4.68(
497
)

AppliancePartsPros.com

4.68(
497
)
Customers say: Super punctual
1999 years of experience

Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

Logan M on May 2025

Since 1999, we've helped millions of do-it-yourselfers save money and fix their broken appliances quickly by providing quality appliance parts and free repair advice. We are only an online appliance parts retailer that offers a 365 day warranty and fast shipping. We also offer technical advice and diagnosis totally free 6 days a week. If you are interested in repairing your own appliance, please call us at 1-877-477-7278 or click live chat on our web site. We will help diagnose the problem and provide you with all the necessary information for the repair free of charge. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."

Logan M on May 2025


Avatar for Isaac Heating & Air Conditioning Inc

Isaac Heating & Air Conditioning Inc

4.76(
509
)

Isaac Heating & Air Conditioning Inc

4.76(
509
)
Customers say: Super punctual
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers

When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit; you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade or replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for more than 70 years. And we’re proud to stand behind our heating and air conditioning products and our work.

"Use literally anyone but Isaacs. They will take $50k+ of your money and leave you with inoperable, disfunctional heating/ac throughout your entire house. Then do absolutely nothing to help you. They will say over and over how they will make it right. When in reality they will do absolutely nothing to fix the problem. It has been nothing but a nightmare trying to work with Isaacs. I could not regret hiring them more. It's been 6 months of pure torture."

Barb J on May 2023

When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit; you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade or replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for more than 70 years. And we’re proud to stand behind our heating and air conditioning products and our work.

"Use literally anyone but Isaacs. They will take $50k+ of your money and leave you with inoperable, disfunctional heating/ac throughout your entire house. Then do absolutely nothing to help you. They will say over and over how they will make it right. When in reality they will do absolutely nothing to fix the problem. It has been nothing but a nightmare trying to work with Isaacs. I could not regret hiring them more. It's been 6 months of pure torture."

Barb J on May 2023


"Excellent. He was very knowledgeable and was at our home 30 minutes after we talked. He was second company we called when first company didn’t have a clue. Fixed in less than an hour at very reasonable price."

Will G on January 2019

"Excellent. He was very knowledgeable and was at our home 30 minutes after we talked. He was second company we called when first company didn’t have a clue. Fixed in less than an hour at very reasonable price."

Will G on January 2019


Avatar for D'Angelo's Plumbing & Heating

D'Angelo's Plumbing & Heating

4.76(
357
)

D'Angelo's Plumbing & Heating

4.76(
357
)
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Family-owned and operated since 1967, D’Angelo’s Plumbing & Heating has 50+ years of experience in helping Rochester homeowners with all of their home plumbing, air conditioning, heating, electrical and remodeling needs. Their full-service company is dedicated to customer satisfaction and all of their work is backed by a lifetime workmanship guarantee. D’Angelo’s offers 24-hour emergency service, honest and upfront pricing, and there are never any overtime charges. No matter how big or small the service your home needs, having a trusted expert by your side can make all the difference. That’s why the technicians at D’Angelo’s are dedicated to getting the job done right the first time around. Experience the D’Angelo’s difference by contacting D’Angelo’s Plumbing & Heating today to schedule a service for your home’s plumbing, HVAC, electrical or remodeling needs.

"D'Angelo's service has been excellent."

Douglas B on September 2023

Family-owned and operated since 1967, D’Angelo’s Plumbing & Heating has 50+ years of experience in helping Rochester homeowners with all of their home plumbing, air conditioning, heating, electrical and remodeling needs. Their full-service company is dedicated to customer satisfaction and all of their work is backed by a lifetime workmanship guarantee. D’Angelo’s offers 24-hour emergency service, honest and upfront pricing, and there are never any overtime charges. No matter how big or small the service your home needs, having a trusted expert by your side can make all the difference. That’s why the technicians at D’Angelo’s are dedicated to getting the job done right the first time around. Experience the D’Angelo’s difference by contacting D’Angelo’s Plumbing & Heating today to schedule a service for your home’s plumbing, HVAC, electrical or remodeling needs.

"D'Angelo's service has been excellent."

Douglas B on September 2023


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Appliance Repair questions, answered by experts

Yes, you should install a range hood over an electric stove, even if they’re generally better for air quality than their gas counterparts. It’s a common misconception that range hoods are only needed for gas stoves, but electric stoves still create smoke and other fumes, all of which you’ll want to vent out of your kitchen.

If you do not perform proper, regular maintenance, your oven's life span will be shortened. Make sure to thoroughly clean your oven regularly, including coils, ranges, and other parts. In addition, use the self-cleaning mode sparingly; it’s hard on your appliance. When you do use it, carefully follow the manufacturer’s instructions. 

Your refrigerator's age plays a big role in determining if you should repair or replace a refrigerator when you need to cover ice maker repair costs. With the average life expectancy of a refrigerator at 14 years, paying to repair an ice maker in a unit that's anywhere from 10 to 18 years old might not be a smart investment because there's no guarantee that a more expensive repair involving another refrigerator component won't pop up soon. Get a diagnosis before you make a decision. In some cases, a replacement drive blade, valve, or fill tube could cost just $75.

Appliance installation costs around $200 on average, and most installations total between $75 and $600. Some cost factors to consider that can increase your price toward the higher end of that range include the following:

  • You need to pay for long-distance delivery.

  • Your installers need to maneuver up or down stairs or around tight corners.

  • Your appliance needs to be connected to a natural gas line or water line.

  • Your appliance requires extra parts for a proper connection, like an ice maker hook-up kit.

  • Your appliance is oversized.

HVAC systems use the most household electricity. This major and essential system is responsible for heating and cooling your home all year round. Since they operate for a significant amount during the day, it consumes more energy than other appliances. 

The Victor, NY homeowners’ guide to appliance repairs

From average costs to expert advice, get all the answers you need to get your job done.

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