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"Excellent work great rates"

"Falsely advertised their "lifetime warranty." Would not correct this or provide any compensation. Manager provided disrespectful customer service. Would NOT ever use again."

"Started out very impressed with Mr. Fussy's business. He came out exactly when he said he would, provided a written quote with a specific date that the work would be done by, and did some more research to answer my questions. The problems started when the work was complete and he asked for payment. I paid in full, in cash at the time he requested it. Then I checked the work (my mistake here - he had good reviews) - The quote and work order stated that he would replace four panels of screening on the porch. Only three were done. I e-mailed him and asked about it and he said that four were done. I walked the porch again and asked again. He came over on a Sunday and checked the work. He was upset because his employee or sub-contractor only did three panels. He said that the guy would be back to complete the work. There was no charge to have him come back. Guy came back, did a half a panel. Last week, I went out on the porch and the furring strips were only attached by two or three airgun nails - they were pulling away from the support beam. Mind, this is less than a month since they were installed. I e-mailed Mr. Fussy's business address with pictures and got no response. A couple days later, I notice that on the back of the porch the furring strip is FALLING OFF. This is still less than a month since it was installed. I e-mailed Mr. Fussy's business address again. No response. The e-mails were polite and professional, I waited a full week before posting reviews. There was no away message or business closed notification e-mail. I climb up on a ladder (multiple health and balance issues) and hammer some finish nails into the furring strips as best I can. The furring strip in the picture fell off before I could get to it. I am not a professional repair person, I paid someone to do a professional job and not only did they not do a professional job, they set up the job to fail the same way the original screens did (too few fasteners). Also, there was no discount from the quote given despite the fact that they were not able to install a chimney cap as my chimney is an unusual size. Due to the failure of the furring strips (i found more that were ready to fall off next) and the odd appearance of the chimney, I have lost confidence that the chimney was repointed properly. Unfortunately I do not have the money to hire another handyman. I am also extremely grateful that I was unable to afford to have the 'big' project that he quoted done this year as I am going back to school...because if that had been done as badly as the porch was, I would have been devastated. You may contact me for pictures and copies of the e-mails that I sent him as well as dates and times."